Wireless

Networking advancements are transforming infrastructure utilization and changing the way organizations provision communications and information technology (IT) for the enterprise. In order to keep up, companies need a secure, mobile, multi-service network. This paper will explore the changing networking environment and how this new design approach helps organizations improve business and technology performance while minimizing investment risk.

Off-the-shelf instant messaging (IM) lets malware into the Enterprise, and compromises regulatory compliance and copyright protection. Find out how a secure IM service can keep you covered.

This series takes you through the many issues that plague the modern help desk, and states the case for implementing user-centric remote support.

Software and technology solutions help mitigate mobile security risks, but they require IT staff to select, deploy and maintain them. Learn how your organization can establish a mobile security strategy to address the current mobile security landscape, even with lean IT resources.

The Emergence of the Application Delivery 2.0 Era: The primary goal of this handbook is to help IT organizations plan for that transformation.

Learn how an automated dialer solution and best practices can improve contact success and increase agent productivity levels to 45 to 55 minutes each hour.

This paper compares the strengths and weaknesses of hardware- and software-based authentication approaches, and offers five key considerations for evaluating which approach is right for the specific needs of your organization.

In this business environment, strong authentication-using multiple factors to ensure users are indeed who they claim to be-is vital. As they evaluate the alternatives, many organizations are opting to use SMS authentication, which offers a mix of convenience and security that make it ideally suited to many usage scenarios. Read this white paper to find out more!

This case study examines Adobe's globalization efforts in transforming traditional practices to global content value chains and outlines how Adobe's been able to do it successfully.

Download our Localization Kit guide to learn best practices in localization kit development.

How to address business continuity, information security, policy enforcement, and regulatory compliance challenges for your laptop users.

Learn how to protect laptop data from loss or theft, and save on storage and IT resources with this best practices guide.

Learn how to actively manage and reduce power consumption by using your network intelligently to realize significant cost savings.

Download this Cisco white paper to learn how to deliver a new workspace experience, connecting anyone, anywhere to any resource: securely, reliably and smoothly.

Quickly see differences between brands like Avaya, Mitel, Cisco, ShoreTel, 8x8, Panasonic, etc and compare over 96 phone systems by 55 brands for small to enterprise business. Our latest Fall 2010 edition of the chart also compares PBX and Business VoIP systems side by side so you can make an educated comparison of your options. This analysis is prepared in an easy to view Excel spreadsheet.

Choosing an ERP solution is all about understanding which vendor configuration delivers the most benefit for your business. We have the playbook. From basics like financial and HR management to advanced features like Business Intelligence components, the ERP Buyer's Guide from Focus Research is a must-read for today's enterprise companies. An ERP implementation has the potential to go wrong if you haven't fully evaluated: * Your company's business processes and associated metrics * Specific ERP feature requirements necessary for your business * The breadth of offerings available in the ERP landscape Our ERP Buyer's Guide contains detailed research and data collected from the top ERP vendors. They have compiled the details to enable you to know what to look for in a ERP package, the benefits it should bring to your company and what you need to know before you commit to a solution.

A technical overview of the Session Description Protocol standard.

A technical overview of the Session Initiation Protocol standard.

This paper deals with a new architecture and technology behind the forthcoming 4G platform IMS (IP Multimedia Subsystem) which is an integral part of the telecommunication industries LTE (Long Term Evolution) blueprint.

This paper is aimed at those who want to know more about the inner workings of 4G's signalling backbone: Session Initiation Protocol.

There is a communications revolution occurring in hospitals today. With highly mobile staff members and the increasing use of smartphones, new ways to share and act on information abound. Yet despite these technology changes, the need for fast, accurate messaging remains crucial to maintain patient safety at all times.

Is your current phone system still the right choice for your business? Focus research indicates that VoIP (Voice over Internet Protocol) has become an attractive alternative to older telephone technologies for SMBs. This information-packed guide compares the top 10 hosted VoIP phone system solutions for SMBs. Reviewing the key features and data points will help you to decide which solution is best suited to your business.

The business phone system market has heated up as businesses are rapidly shifting to VoIP solutions in order to take advantage of new features and significantly reduced costs. Vendors recognize this and are competing which means the buyer wins. Our comprehensive Comparison Guide will give you clear guidance so you can choose the phone system that makes the most sense for your business. Whether you want to empower your mobile workforce or just help your bottom line, this Guide will give you the data you need.

ERP has evolved! The 2010 line-up features advancements across the board. What's the latest from Oracle, SAP, Sage and Epicor? Which solution delivers the best options for your business? Turn to Focus for the facts. Download our brand new ERP Comparison Guide to evaluate the top 17 ERP solutions -- in-depth, in a flash.

While phone system buyers read the buyers guides, research the different brands, and create elaborate RFPs, there is no substitute for learning from other phone system buyers' mistakes. Here is a list of 10 regrettable mistakes businesses have made when buying a phone systems.