Wireless Communications White Papers

Wireless Communications Transfer Protocol (WCTP) is the method used to send messages to wireless devices such as pagers on NPCS (Narrowband PCS) networks. It uses HTTP as a transport layer over the World Wide Web.
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By: Cisco     Published Date: Apr 07, 2014

Cisco presents its research findings on mobile data traffic, wireless trends and how the service providers can capture the Wi-Fi opportunity.

Tags : wi-fi, wireless, cisco, service providers, wifi, wireless communications, wireless service providers
    
By: LogMeIn     Published Date: Jan 29, 2014

Built on the results of an annual survey of Internet shoppers worldwide, the 2013 Live Chat Effectiveness report outlines Internet shopper communication and purchasing behavior and preferences. The report includes findings specific to live chat technology, as well as other engagement channels, such as phone, email and social media. In this year’s report, we explore how Internet shoppers use these various channels to inform purchase decisions and seek help from customer service. Readers will learn the channels that shoppers prefer in given scenarios and how to prepare their teams for optimal engagement.

Tags : live chat report, social media, purchasing behavior, logmein, internet shoppers, optimal engagement, wireless communications, telecom
    
By: Riverbed     Published Date: Sep 19, 2013

Unified communications (UC) is a powerful technology with a multifaceted value proposition. UC can significantly reduce the cost of communications but more importantly raises productivity by streamlining the collaboration process. Download now to read how UC can increase your company productivity.

Tags : riverbed, unified communications, ip networks, mobile workers, smartphones, collaboration, ip telephony, network architecture
    
By: Riverbed     Published Date: Sep 17, 2013

Learn how Riverbed® OPNET Unified Communications Xpert™ (UC Xpert) software provides end-to-end service management for Unified Communications and remote troubleshooting.

Tags : riverbed, service management, ip communications, ip networks, ip telephony, web conferencing, ip faxing, wireless office
    
By: Oracle     Published Date: Mar 04, 2014

This report looks at customers’ and businesses’ attitudes toward usage of multichannel interactions, and identifies the issues and potential pitfalls that businesses will face when trying to improve the customer communications across channels.

Tags : oracle, multichannel, oracle service cloud, cross chanel, mobile service, telephony, wireless communications
    
By: Nativeflow     Published Date: Feb 25, 2014

Is your company’s intranet portal available to employees on the go? Do employees need mobile access to your back-office systems while ensuring data on mobile devices is secure? Do users want to use their own mobile devices to access corporate data and applications? Download the datasheet to get in depth approaches to addressing these challenges.

Tags : intranet portal, on the go, mobile access, back-office systems, secure, ensure data, mobile devices, datasheet
    
By: Kaspersky     Published Date: Feb 14, 2014

If businesses are to benefit from the potential productivity gains offered by increased mobile access – and employees are able to enjoy the convenience of BYOD – security and IT departments are faced with having to ensure their business is protected against all the new mobile security threats.

Tags : mobile security, secure networks, mobile, smartphone, iphone, mobile data, access control, security management
    
By: Cisco Systems     Published Date: Dec 23, 2013

In June 2013, Cisco engaged Miercom to evaluate the capabilities and performance of the latest Cisco Integrated Service Router (ISR) for branch offices—the Cisco 4451-X ISR. Review the report in full and discover why Miercom awarded the Cisco 4451-X ISR the Performance Verified award. Read Report

Tags : cisco, cisco waas, miercom, cisco integrated service router, isr, branch offices, bandwidth, wan
    
By: Imprivata     Published Date: Dec 06, 2013

This case study focuses on the implementation of single sign-on at The John Hopkins Hospital which streamlined provider access to applications.

Tags : sso, single sign on, single sign on authentication, two factor authentication, single sign on solutions, identity and access management, epcs, e-prescribing
    
By: Imprivata     Published Date: Dec 06, 2013

The vital information CIOs need to ensure that their text messaging is both secure and in compliance with the current regulations.

Tags : secure messaging, hipaa compliant text messaging, hipaa password policy, hipaa security rule, healthcare communications, authentication, mobile workers, wireless communications
    
By: RingCentral     Published Date: Dec 05, 2013

Employees today want to be able to choose their own mobile devices based on their preferred design and functionality, a trend known as “bring your own device,” or BYOD. This can be a boon to the organization, but it is also a risk. This study explains why.

Tags : ringcentral, mobile devices, mobile workers, cellphone, bluetooth, wireless, cell phone, iphone
    
By: RingCentral     Published Date: Dec 05, 2013

Businesses of all sizes have a fundamental reliance on their communications infrastructure. This guide is designed to help you with the considerations you should be taking when looking to implement a new communications solution.

Tags : phone system, ringcentral, ring central, communications, business communications, wireless, business phones, wireless phones
    
By: RingCentral     Published Date: Dec 05, 2013

Whether you are starting a new business or expanding your existing business, you will need to choose a business phone system that meets your organisation’s requirements. This guide provides you with essential information and tools so you can understand your options, and make the decision that meets the needs - and ambitions - of your business.

Tags : phone system, business phone, business network, wireless phones, business communications, voip, phone lines, iphone
    
By: Keynote DeviceAnywhere     Published Date: Nov 05, 2013

Mobile testing requires a di¬fferent approach. This white paper takes an exhaustive look at challenges today in testing mobile apps and websites and why testing in the cloud can improve your ROI and efficiency.

Tags : cell phone app development, mobile phone test, device anywhere, mobile phone testing, testing mobile phone, mobile web test, deviceanywhere, testing for mobile devices
    
By: IBM     Published Date: Oct 10, 2013

A though leadership white paper discusses how virtualization, cloud computing, and the proliferation of smart devices are helping companies meet their goals and be more effective with their IT investments but are placing increased demands on the datacenter network. Organizations can no longer afford to treat the datacenter network as an afterthought, and it is not sufficient to simply throw more ports or bandwidth at the problem. IBM offers a portfolio of datacenter network planning, integration, and management services designed to maximize customers' DCN success. By working with customers to plan and implement the appropriate network design at the beginning of an IT project, IBM can help customers meet their business requirements, minimize operating costs, and build in flexibility for the future.

Tags : leveraging networks, virtualization, cloud intiatives, networking, cloud computing, datacenter, it investments, minimize operating costs
    
By: IBM     Published Date: Oct 10, 2013

Our services can help you create a robust mobile environment where you can deploy and manage devices and applications more easily.

Tags : manage mobiles, mobile services, managing mobile services, global enterprise, services globally, manage devices, manage applications, mobile environment
    
By: Plantronics     Published Date: Sep 27, 2013

Devices can ‘talk amongst themselves’. Technology jargon is often confusing and complicated. And more often than not, the only people that understand the terminology are the people that coined it to begin with. For example, take the term Unified Communications (UC). If you say it a few times and really think about it, you’ll probably get a sense for what it means. But just in case you don’t, let’s break it down and talk about how it can help you.

Tags : unified communications, unified communications solutions, communications, technology, collaboration tools, wireless communications, telecom
    
By: RingCentral     Published Date: Sep 09, 2013

Stay ahead of evolving business needs with communications that enable people to work the way they want. Download this free offer to learn how RingCentral provides calls, fax and conferencing solutions to ensure people can be at their most productive, irrespective of location.

Tags : ringcentral, mobile communications, wireless, cellphones, cell phone, bluetooth, iphone, android
    
By: CompareBusinessProducts.com     Published Date: Jul 31, 2013

Asking the right phone system buying questions before making a purchase can save you substantial money, alert you to phone system limitations, and ensure that your phone system quality is as you expect it to be. Because not all of us are phone system experts, or are involved in phone system implementations, it is critical to know the questions experts ask before investing in an expensive business phone system

Tags : voip, mobile, wirless, phones, phone systems, business management, mobile workers, wireless communications
    
By: Cisco     Published Date: Jul 15, 2013

From cloud-based voice and video to comprehensive BYOD and mobility support to deployment costs, this report highlights six key areas to evaluate in collaboration offerings.

Tags : cisco mobility, cisco, collaboration, enterprise collaboration, mobile enterprise, mobile workers, collaboration, byod platforms
    
By: Salesforce.com     Published Date: Jun 10, 2013

Download your free copy and start turning your ideas into mobile apps. Get your free eBook and learn how to: • Embrace mobile design principles • Create engaging apps that put customers first • Make every developer a mobile one • Get on the fastest path to mobile freedom

Tags : engaging applications, cloud mobile development, application, mobile application development, apps, mobile applications, mobile design, mobile computing
    
By: Polycom     Published Date: Apr 30, 2013

Those of us who have been a part of high performing, innovative teams know the exhilaration of reducing time-to-market, cutting out unnecessary processes and costs, and simply producing better products for our customers through improved collaboration. So how do we create those innovative teams, who not only vastly improve our business but also energize our workers?

Tags : high performance, collaboration, telepresence, roi, motivation, video collaboration, wireless communications, application integration
    
By: Polycom     Published Date: Apr 30, 2013

Video conferencing is an increasingly important technology to improve employee and partner collaboration, especially for increasingly virtual organizations supporting rising numbers of mobile and home workers. But many companies still struggle to justify their investments in video conferencing, and not to understand potential cost differences among competing solutions - not just hardware and software expenses, but also investments required for bandwidth and operational support. Comparing various video conferencing solutions requires examining deployment models, licensing arrangements, network, hardware, and operational costs for leading video conferencing solution vendors in a variety of scenarios, using real-world data gathered from actual buyers of video conferencing products and services. The result: Significant differences in costs across all areas, especially for varying deployment models.

Tags : total cost, video, video conferencing, collaboration, wireless communications, wireless hardware, application integration, application performance management
    
By: Salesforce.com     Published Date: Apr 16, 2013

By 2014, smartphones and tablets will put power in the pockets of a billion global consumers, including your employees and partners and customers. However, mobile is not simply another device for IT to support with a shrunken website or a screen-scraped application. Rather, mobile is the visible manifestation of a much broader shift to systems of engagement that marry physical context and digital intelligence to deliver service directly into a person's hands. This shift will add value and take cost out of every business service, workflow process, and business application. But mobile engagement will also require wholesale changes to your app design, service delivery, IT skills, technology assets, and even your business model. This report lays out a vision for mobile engagement and introduces the strategic elements developed further in The CIO's Mobile Engagement playbook.

Tags : mobile, smartphones, tablets, engagement, experience, applications, mobile computing, mobile data systems
    
By: Salesforce.com     Published Date: Apr 16, 2013

Successful mobile apps, especially enterprise mobile apps, typically need to interact with a well-architected set of back-end services, but most mobile app developers are more skilled at client-side front-end development. Enter mobile back-end-as-a-service (BaaS), a new set of hosted platforms that addresses the gap between front-end development proficiency and back-end infrastructure requirements. Enterprise-class back-end-as-a-service addresses scalability while providing an integration platform into existing enterprise services. Use this research as your guidebook to navigating the emerging BaaS landscape.

Tags : cloud mobile development, applications, baas, back end as a service, mobile application development, apps, mobile applications, enterprise
    
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