Oracle White Papers

Oracle Corporation is one of the major companies developing database management systems, tools for database development, middle-tier software, enterprise resource planning software, customer relationship management software and supply chain planning software.
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By: Netapp     Published Date: Dec 12, 2014

This IDC white paper provides an overview of challenges corporations commonly face when making investment decisions focused on their SAN-based storage. This paper reviews the key SAN storage features required to meet such challenges and also presents the reader with the portfolio of relevant NetApp SAN storage offerings that best address the needs of this market segment.

Tags : san storage features, storage management, storage virtualization, oracle, sap, database development, data integration, data protection
    
By: Netapp     Published Date: Dec 12, 2014

This ESG Lab Report documents the real world performance, reliability, availability, and serviceability of NetApp EF- Series flash arrays in Oracle database environments. A combination of hands on testing by ESG Lab and audited in- house performance testing executed by NetApp were used to create this report.

Tags : netapp ef- series flash, oracle database, challenges of managing data, storage management, business intelligence, database development, oracle, data integration
    
By: Netapp     Published Date: Dec 10, 2014

This document provides highlights of and advantages to customers’ Oracle® Database environments when using some of the many choices of flash technology offered within the NetApp® flash portfolio.

Tags : flash for database workloads, flash storage technologies, advantages of flash technology, improve database workloads, storage management, storage virtualization, oracle, business intelligence
    
By: Oracle     Published Date: Apr 22, 2014

Forbes Article: Oracle Sales Cloud is the Secret Sauce Behind Oracle's Success

Tags : oracle sales cloud, forbes, sales automation, oracle, cloud computing
    
By: Oracle     Published Date: Apr 22, 2014

Today’s consumers and B2B companies only want interactions that are relevant, personalized, and based on a customer’s situation and preferences. Companies that fail to provide relevant offers will be left behind.

Tags : customer service, marketing, relevant interaction, effective nbos, oracle
    
By: Oracle     Published Date: Apr 22, 2014

Nucleus Research examines new technologies and tools that are improving sales managers’ ability to measure and enhance the performance of their sales teams.

Tags : sales performance, sales management, crm, nucleus, coaching, motivation, oracle
    
By: Oracle     Published Date: Apr 22, 2014

Pink talks to Profit about what he learned in the process: what surprised him most, how his research has influenced his own behavior, and why he says we all need to re-imagine what a successful salesperson looks like.

Tags : sales, daniel pink, to sell is human, salesperson traits, characteristics, oracle
    
By: Oracle     Published Date: Apr 22, 2014

3 best practices for providing ‘a little extra service’ using chat and email management that will save your company money and drives high customer satisfaction at the same time.

Tags : customer service, customer satisfaction, oracle, guide, a little extra service, customer interaction service, customer relationship management
    
By: Oracle     Published Date: Apr 22, 2014

This document focuses on the trends that are driving decision-making on cloud including the growing connection between cloud, mobility, and data; cloud services governance and integration; and continuing development of cloud ecosystems among vendors.

Tags : cloud services, trends, cloud services, oracle, customer interaction service, customer relationship management, customer satisfaction, customer service
    
By: Oracle     Published Date: Apr 22, 2014

This report looks at some of the important changes in the customer experience and interaction market, detailing how technologies are  evolving to meet new consumer demands, and providing  recommendations for both enterprises and vendors.

Tags : customer experience, interaction, 2013 trends, customer interaction service, customer relationship management, customer satisfaction, customer service, oracle
    
By: Oracle     Published Date: Apr 22, 2014

Oracle evaluate SaaS and provide 5 reasons why it should be considered for your business applications.

Tags : business applications, saas, cloud computing, oracle
    
By: Oracle     Published Date: Apr 22, 2014

Oracle provide a report on the 5 Things to Look for in a Cloud Provider When it Comes to Security

Tags : cloud provider, security, guide, to the clousq, oracle, cloud computing, infrastructure
    
By: Oracle     Published Date: Apr 22, 2014

This eBook is a short introduction on how IT helps drive value for the business through cloud-based customer service solutions.

Tags : customer service, service in the cloud, cloud computing, oracle, customer interaction service, customer relationship management, customer satisfaction
    
By: Oracle     Published Date: Apr 22, 2014

Oracle provide a report on creating a superior customer experience online.

Tags : customer experience, creating a superior experience, oracle, customer interaction service, customer relationship management, customer satisfaction, customer service
    
By: Oracle     Published Date: Apr 22, 2014

An executive brief on customer experience: Empowering People. Powering Brands. With Oracle Service Solutions.

Tags : customer experience, customer services, oracle, customer interaction service, customer relationship management, customer satisfaction, customer service
    
By: Oracle     Published Date: Apr 22, 2014

This document aligns to the Customer Experience (CX) Value Equation defined by Oracle as a method to identify and measure the value of CX

Tags : customer service, customer experience, measuring customer experience, kpi, customer interaction service, customer relationship management, customer satisfaction, oracle
    
By: Oracle     Published Date: Apr 22, 2014

This eBook sets out 5 simple steps for optimizing customer service and support with an effective, best-practice-led knowledge management initiative.

Tags : customer service, customer satisfaction, knowledge management, best practice, customer interaction service, customer relationship management, oracle
    
By: Oracle     Published Date: Apr 22, 2014

Learn how different companies have integrated Cloud Web Self Service with the on-premise Siebel Contact Center to deliver a multichannel customer service experience.

Tags : cloud, cloud integration, cloud web self service, integration, siebel contact center, oracle, siebel, cloud computing
    
By: Oracle     Published Date: Apr 22, 2014

A 2013 global research findings report on what service managers need to know to drive the cloud.

Tags : cloud, cloud applications, service managers, oracle, cloud computing, design and facilities
    
By: Oracle     Published Date: Apr 22, 2014

Oracle report on and provide the 7 steps to building a high-impact learning culture.

Tags : training, learning culture, oracle
    
By: Oracle     Published Date: Apr 22, 2014

A paper providing expert insights into the challenges and opportunity that the cloud presents and help in determining which deployment option could provide the biggest benefits for your organization.

Tags : erp, cloud, oracle, idc, cloud research, cloud computing
    
By: Oracle     Published Date: Apr 22, 2014

Oracle and Accenture commissioned this new survey of global CFOs and C-level decision-makers to define and benchmark the key attributes of the modern, technology-enabled finance function.

Tags : oracle, research, finance, cfo
    
By: Oracle     Published Date: Apr 22, 2014

This eBook explores the core components of a cloud-based ERP solution that delivers enterprise-class software without sacrificing functionality or changes to business processes and with no additional cost for infrastructure and complicated integrations.

Tags : cloud, erp, oracle, applications, infrastructure, cloud computing
    
By: Oracle Corp.     Published Date: Oct 15, 2012

Roxana Bradescu, Director of Database Security Product Management at Oracle, will discuss how these pitfalls can be avoided by following best practices for data encryption throughout the enterprise using Oracle Advanced Security.

Tags : database security, data, data encryption, it security, encryption, oracle
    
By: Oracle Corp.     Published Date: Oct 15, 2012

During this webcast Kamal Tbeileh, Sr. Principal Product Manager at Oracle, will discuss database access control best practices for all database users, including highly privileged users using Oracle Database Vault.

Tags : database, database access control, database security, database consolidation, compliance, oracle
    
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