Quality Of Service White Papers

In the fields of packet-switched networks and computer networking, the traffic engineering term Quality of Service (QoS) refers to the probability of the telecommunication network meeting a given traffic contract, or in many cases is used informally to refer to the probability of a packet succeeding in passing between two points in the network within its desired latency period.
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By: IBM     Published Date: May 11, 2015

This paper argues that requirements management can bring significant value to agile development in regulated IT and complex product development projects, and sets out the characteristics of an effective requirements management approach in an agile environment.

Tags : ibm, agile management, requirements, costs, responsiveness, productivity, collaboration, delivery
    
By: IBM     Published Date: Apr 15, 2015

Web content management is no longer simply a tool for creating Web pages — it's now vital software for increasing the effectiveness of digital strategies. IT leaders responsible for WCM should consider the software's functions in the broader context in which they will deliver their full value.

Tags : content creation, interoperability, web content management, digital strategy, value added, infrastructure, internetworking hardware, quality of service
    
By: IBM     Published Date: Apr 15, 2015

Performance Bicycle created an interactive Learning Center seamlessly linked to its e-commerce site. By leading engaged, inspired visitors to the e-commerce site, the company boosts conversion, drives online sales and supports its growth objective.

Tags : e-commerce, content management, conversion, quality of service, sales & marketing software, sales automation, content integration, customer experience management
    
By: IBM     Published Date: Apr 15, 2015

IBM WebSphere Portal software helps bank offer a clearly differentiated digital experience.

Tags : ibm, portal, customer experience, web experience, sales, monitoring, quality of service, customer interaction service
    
By: Comcast Business     Published Date: Mar 24, 2015

Interconnecting three or more sites across a metro or wide area network has traditionally been accomplished via a hub and spoke network topology using Private Lines, Frame Relay or IP VPNs over the Internet. Ethernet services support hub and spoke topologies but also support an “any-to-any” network topology similar to a LAN but delivered over a wide area. This latter capability is unique to Ethernet services and cannot be cost effectively delivered using legacy point-to-point technologies such as Frame Relay or IP VPNs. This paper discusses two options for multi-site connectivity using Ethernet services. One option discusses the classical hub and spoke topology using Ethernet Virtual Private Lines (EVPL). The other option discusses the “any-to-any” topology using an Ethernet Private LAN (EP-LAN) service. Through examples, the paper illustrates the capabilities of the two approaches and their benefits.

Tags : multi-site connectivity, ethernet, security, ip transparency, performance, ep-lan, evpl, bandwidth management
    
By: Aternity     Published Date: May 22, 2015

“End User Experience Monitoring” or EUEM is used pervasively by vendors in the APM market. But comprehensive EUEM requires a deeper look. This 30-minute webinar that will help you navigate these EUEM landscape and learn how traditional APM and device monitoring products provide some aspects of End User Experience Monitoring, but can often leave enterprise IT Ops teams blind to what their users are actually experiencing.

Tags : enterprise mobility, enterprise mobility management, application performance analytics, application performance monitoring, desktop management, desktop monitoring, end user experience, end user experience monitoring
    
By: Cisco     Published Date: May 14, 2015

Cisco engaged Miercom to conduct a competitive analysis of its Catalyst 2960-X switch versus two comparable Hewlett-Packard switches from the 2920 and 5120 product families.

Tags : cloud computing, erp, productivity, applications, efficiency, cisco, switching, quality of service
    
By: IBM     Published Date: May 12, 2015

Creating more person-centric, coordinated and value-based care means all service providers must share risks and data, conducting business with partners that cross traditional boundaries, while data is transforming this industry at an unprecedented pace. Watch this webcast to learn more of how organizations are optimizing their business processes to lower costs, analyzing data to improve quality, care, and population health, while learning to engage in new ways to drive better outcomes.

Tags : risk, data, service provider, healthcare, optimization, quality of service, quality assurance, business intelligence
    
By: IBM     Published Date: Apr 15, 2015

IBM PureApplication System converges compute, storage, networking components, and software into a preconfigured and pretested system. This Forrester paper helps to better understand the benefits, costs, and risks associated with the IBM PureApplication System.

Tags : ibm, cost savings, data storage, analysis, efficiency, convergence, network performance, quality of service
    
By: Cisco     Published Date: Apr 10, 2015

The term “perfect storm” is used to describe when several forces come together and create a large, single event that has transformative effects. A technology perfect storm took place in the 1990s when Internet services, low-cost home computers, browsers and affordable broadband all came together and created the Internet revolution. This revolution launched an entirely new economic model that sparked new ways of doing business, changed the way we work, and allowed us to blend our personal and professional lives. At first, these new ways of working were the exception. But the transformation to an Internet-based work style is now complete, and this style has become very much the norm.

Tags : cisco, akaamai, customer experience, digital customer experience, enterprise, wan, integrated solutions, optimization
    
By: Cisco     Published Date: Apr 10, 2015

A white paper outlining Cisco’s recommendations on how to modernize the existing E-Rate Program to put high-speed broadband into the hands of every student in America.

Tags : cisco, education, high speed broadband, it infrastructure, it hardware, internet access, network architecture, bandwidth management
    
By: Cisco     Published Date: Apr 10, 2015

This document is a Cisco Validated Design (CVD) for Cisco Connected Mobile Experience (CMX) Solutions. It presents system-level requirements, recommendations, guidelines, and best practices for detecting, connecting, and engaging mobile users within your venue and leveraging your Wi-Fi network to fit your business needs. As Cisco continues to develop and enhance the technologies required to implement a CMX solution, this CVD will evolve and be updated to provide the latest guidelines, recommendations, and best practices for designing and deploying a CMX solution.

Tags : cisco, design, network architecture, mobile devices, best practices, wifi, wlan, wan
    
By: Cisco     Published Date: Apr 10, 2015

While providing your customers and guests with Wi-Fi, you can give them pertinent information, individual attention, and special offers. And you can learn how, where, and when they move through your venue. Customers or guests passing through your store, hotel, or other venue increasingly expect free Wi-Fi. They also expect personal service. You can give them both, which can help boost your sales. And in doing so, you can gain information that will help make your venue more attractive and profitable.

Tags : cisco, wifi, wireless. wan, wlan, network design, it solutions, network performance, quality of service
    
By: IBM     Published Date: Apr 07, 2015

Learn how to understand, manage and debug problems due to size, complexity and scale in operation of virtualized networks for modern data centers, including developer- and user-controlled software in clouds.

Tags : ibm, scale, data center, software, cloud, debug, complex, virtualized networks
    
By: Kyocera EMEA     Published Date: Mar 18, 2015

The college of North West London has introduced a new print solution to provide high quality printing facilities for staff and students at the lowers possible cost.

Tags : reduce print costs, north west london, kyocera, kyocera solutions, maximise print facilities, printer fleet, quality of service, servers
    
By: IBM     Published Date: Feb 10, 2015

Read this article bundle to learn how enterprise content management systems can improve customer service, and thereby reduce churn, increase sales, and build loyalty.

Tags : content management systems, customer service, customer lifecycle, loyalty, data management, quality of service, content delivery, content management system
    
By: LogMeIn     Published Date: Jan 06, 2015

This White Paper provides information on how to avoid technology frustrations that sap productivity.

Tags : online meetings, business online meetings, how to improve online meetings, online conferences, network performance, quality of service, remote access, remote network management
    
By: Sitecore     Published Date: Sep 15, 2014

Are too many technologies preventing you from having a single customer view? Find out the latest customer lifetime value trends in the new Forbes Insights report.

Tags : strategies, technology, customer, relationship, loyalty, profitability, sales, insight
    
By: HP     Published Date: Aug 26, 2014

Eliminate the guesswork from selecting products and services for your evolving network access and business protection needs. HP Just Right IT portfolio solutions help avoid business interruptions by ensuring reliable access to your data. HP servers and storage solutions help consolidate islands of business information while delivering cost savings, reliability, and agility. HP offers the industry’s most comprehensive data protection and retention portfolio for midsize businesses like yours. And through its cloud-based support portal, HP Technology Services can proactively identify and fix them remotely to keep your business running smoothly. Discover how

Tags : data, business, technology, portfolio, cloud-based, support, portal, solution
    
By: Citrix     Published Date: Apr 16, 2014

Read how Citrix NetScaler 10, the latest version of one of the industry’s most respected ADCs, is the first such appliance to support active-active clustering.

Tags : adc, citrix, netscaler, clustering, ssl, load balancing, data center, racks
    
By: Limelight Networks     Published Date: Feb 20, 2014

A slow website will impact the success of your marketing programs. This eGuide offers tips for marketing pros to bridge the gap between marketing strategy and IT reality to improve web performance and user experience.

Tags : limelight, website speed, website performance, user experience, lag time, conversions, content delivery, internet marketing
    
By: Limelight Networks     Published Date: Feb 20, 2014

Just 400 milliseconds - the blink of an eye - is too long for users to wait for a webpage to load. Discover the website performance bottlenecks that push visitors to your competition, and mitigation strategies that will drive marketing success.

Tags : limelight, webpage speed, acceleration, load time, marketing, internet marketing, website performance, application performance
    
By: ServiceNow     Published Date: Nov 22, 2013

This paper provides CIOs and IT leaders with insight into three IT imperatives these IT executives used to reposition IT and transform the enterprise.

Tags : servicenow, enterprise it, transforming enterprises, tranform it, modern enterprises, business strategy, enterprise visibility, standardization
    
By: Adobe     Published Date: Nov 07, 2013

Aberdeen's Insights provide the analyst's perspective on the research as drawn from an aggregated view of research surveys, interviews, and data analysis.

Tags : adobe, aberdeen group, analyst insight, technology tools, buying behavior, customer experience management, cem, buyer interactions
    
By: Comcast Business     Published Date: Apr 26, 2013

Learn the 6 advantages of using Metro Ethernet and how upgrading your wide area networking technologies will increase productivity and cut costs.

Tags : metro ethernet, scalable, conectivity, data center, wan, sonet, dtm, vpn
    
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