Networking White Papers

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By: destinationCRM.com     Published Date: Jun 17, 2015

Customers want to be recognized for their past business with your company and engageg in a way that makes sense for them. In this Best Practices Guide, we’ll take a look at how technology is enabling personalized conversations along the customer journey in a way that builds loyal, engaged customers and prospects.

Tags : customer communications, customer service, nurturing, customer conversation, ip telephony, mobile data systems, customer interaction service, customer satisfaction
    
By: destinationCRM.com     Published Date: Jun 10, 2015

Delivering great customer experiences depends on consistency, accuracy, and convenience and this roundtable will focus on how to create and support a call center that balances inbound, outbound and intelligent call routing to make the most of the voice channel.

Tags : call center, call center routing, inbound ivr, ivr, ip networks, ip telephony, call center management, customer interaction service
    
By: Arbor Networks     Published Date: Mar 23, 2015

After a discussion of the costs of DDoS attacks and current mitigation solutions, this paper examines Arbor Cloud, a DDoS service from Arbor Networks. This Technology Spotlight also provides advice for organizations evaluating DDoS mitigation solutions.

Tags : arbor networks, arbor, ddos, denial of service, denial of service attacks, network security, network overload, internet security
    
By: IBM     Published Date: Mar 18, 2015

IBM open-standards-based service delivery and management solutions can control costs, enhance performance and increase security to help organizations achieve the full benefits of cloud and virtualization - while maintaining service quality, security and performance.

Tags : the cloud, cloud computing, transitioning, virtualization, cloud solutions, smartcloud, resource optimization, cloud architecture
    
By: Arbor Networks     Published Date: Mar 13, 2015

As the world becomes more connected, it is no longer enough for enterprises to react once an alert indicates an attacker is inside the network. Instead, with continuous packet capture and threat feeds followed by analysis, it is now possible to hunt the attackers and locate them versus waiting for an alert.

Tags : arbor, arbor networks, hackers, cyberattacks, internet security, intrusion prevention, network security, anti virus
    
By: Arbor Networks     Published Date: Mar 13, 2015

Having the right tools and establishing key processes in advance can help prevent or mitigate the impact of a DDoS attack. Learn more by downloading this complimentary toolkit with research and best practices from Gartner and Arbor Networks.

Tags : arbor, arbor networks, ddos, denial of service, ddos attack, cloud ddos protection, network security, web service security
    
By: Kaseya     Published Date: Mar 12, 2015

To get the most out of their computer automation initiatives, healthcare organizations must take a step back, assess their current IT environments, adjust as needed and make important decisions regarding the future of their IT infrastructures.

Tags : infrastructure, business intelligence, data integration, desktop management
    
By: Kaseya     Published Date: Mar 12, 2015

Fighting Cyber Crime with Automated, Centralized Management

Tags : cyber crime, automation management systems, network security, software applications, network infrastructure, infrastructure, network management, network performance
    
By: Kaseya     Published Date: Mar 12, 2015

From dealing with manual maintenance to user disruptions, Kaseya presents solutions to common IT systems management pain points in the healthcare industry.

Tags : healthcare, daily operations, health record system, practice management, coding software, health statistics, prescribing systems, healthcare providers
    
By: Kaseya     Published Date: Mar 12, 2015

From dealing with rogue “IT Hobbyists” to latest compliance hurdles, Kaseya presents solutions for common IT systems management pain points in the banking sector.

Tags : it systems, systems management, financial institutions, banking sector, compliance hurdles, it management, infrastructure
    
By: Kaseya     Published Date: Mar 12, 2015

The risks of irregular maintenance and non-compliance of IT and security policies are not only measured in dollars lost but in lives saved. With such a complex and critical proposition, efficiency is paramount to fulfilling the organization’s mission of providing quality, timely patient care.

Tags : healthcare, daily operations, health record system, practice management, coding software, health statistics, prescribing systems, healthcare providers
    
By: Kaseya     Published Date: Mar 12, 2015

The risks of irregular maintenance and non-compliance of IT and security policies can cost the organization much in terms of fines, lost opportunities and a damaged reputation. With such a serious and complex challenge, employing an efficient and comprehensive solution is paramount to minimize risk and instill confidence in the organization’s ability to fulfill on its compliance requirements.

Tags : it systems, systems management, financial institutions, banking sector, compliance hurdles, infrastructure, best practices
    
By: Kaseya     Published Date: Mar 12, 2015

This white paper describes the key characteristics of the changing environment and it identifies a new choice that IT managers have for meeting the growing set of management challenges.

Tags : it environments, cloud computing, mobility, big data, saas, iaas, service management, virtualization
    
By: Kaseya     Published Date: Mar 12, 2015

Cloud migrations will not be successful if organizations can’t deal with the “real” cloud rather than the one they see in TV commercials.

Tags : cloud management system, cloud computing, cloud architecture, byod, capital preservation, strategic initiatives, cloud migration, network architecture
    
By: Kaseya     Published Date: Mar 12, 2015

To get the most out of their computer automation initiatives, financial institutions must take a step back, assess their current IT environments, adjust as needed and make important decisions regarding the future of their IT infrastructures.

Tags : financial institutions, it automation, it environments, it infrastructure, maintenance, network compliance, network security, software management
    
By: Kaseya     Published Date: Mar 12, 2015

Banks want to use technology to work smarter, better and faster to maintain regulatory compliance, reduce risk and increase productivity. Automated IT systems management is helping them reach those goals in a seamless, efficient manner.

Tags : automated management systems, software management, it automation, financial institutions, regulatory compliance, security management, software patches, audit violations
    
By: Kaseya     Published Date: Mar 12, 2015

TechValidate invited over 6,300 IT Professionals to participate in a survey and provide insight about the current Backup and Disaster Recovery landscape.

Tags : backup, disaster recovery, it challenges, it solutions, automated data management, virtualization, big data, backup and recovery
    
By: Microsoft Dynamics     Published Date: Mar 10, 2015

If you aren’t tapping into social selling, you’re missing out. Customers want to be treated like individuals, not psychographic profiles. The more connected you are to today’s social and mobile customer, the better chance you have of establishing trust and having an honest dialogue. Social doesn’t replace email. Cold calls aren’t dead. These tactics all have their time and place, but social represents the most exciting channel that sales has had in a long time to stay connected and informed.

Tags : crm, microsoft crm, microsoft dynamics, crm online, free crm for small business, social media marketing, social media sales, best crm online
    
By: Cloudera     Published Date: Mar 10, 2015

Industry thought leaders DJ Patil, Resident Data Scientist at the Whitehouse, and Hilary Mason, Founder of Fast Forward Labs, for a roundtable discussion around building a data strategy and creating a data culture.

Tags : data strategy, data computing, data management, data culture, storage, business management, data integration, cloud computing
    
By: Riverbed     Published Date: Feb 26, 2015

Nobody can afford to lose data. But managing data, including backup and availability, in locations can present many logistical and technological challenges that bring complexity, expense, and risk. It doesn’t have to be that way, though. A new branch converged infrastructure approach allows organizations to project virtual servers and data to remote offices, providing for local access and performance while storing the data in centralized data centers. Enterprises can now do business across the globe in any location without putting data at risk.

Tags : data center, lose data, infrastructure, data backup, infrastructure, data management
    
By: Riverbed     Published Date: Feb 26, 2015

Non-Profit Accelerates Deployment and Delivery of Microsoft Office 365 to Realize Extensive "Cloud-First" Infrastructure.

Tags : cloud computing, infrastructure, cloud first, deployment
    
By: Riverbed     Published Date: Feb 26, 2015

Only Riverbed can address all of the use cases and demands of IT in the performance management arena.

Tags : performance management, infrastructure monitoring, infrastructure, enterprise, management software tools, user experience monitoring, network management, network performance
    
By: Riverbed     Published Date: Feb 26, 2015

In this report, we'll look at the challenges that businesses are facing when it comes to understanding network and application performance, and how the lack of network information can lead to bad performance, low user satisfaction, compliance issues and costly downtime.

Tags : automation, network performance, application performance, compliance issues, network management, automated configuration, modern enterprise, network performance management
    
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