Information Management White Papers

Information Management is the handling of information acquired by one or many disparate sources in a way that optimizes access by all who have a share in that information or a right to that information.
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By: Dyn     Published Date: Mar 27, 2014

It’s well known that transactional email is used to send out shipping notices or password resets, but did you know that due to its high click-through rates, it can be a great way to communicate with your customers? With this guide, find out what you might be missing in your transactional emails.

Tags : dyn, dns, email, transactional email, email security, click through rates, consumer interaction, email delivery
    
By: SilverSky     Published Date: Mar 26, 2014

The average employee sends and receives about 110 emails each day or 29,000 emails per year. One in every 20 of those emails contains “risky” data – from sensitive attachments to social security numbers to protected health information to valuable corporate secrets that set your organization apart. All of this risky data can become toxic to your company if it’s hacked or suffers a breach – causing reputational damage, customer loss, heavy fines and decreased competitive edge. SilverSky’s Email DLP is powered by IBM technology. Download SilverSky’s Email DLP white paper to review the 5 strategies your organization should be doing to protect your email.

Tags : silversky, ibm, email, email data loss prevention, data loss prevention, email security, email dlp, information security
    
By: SilverSky     Published Date: Mar 26, 2014

The Radicati Group, a technology market research firm, highlights its choices for Hosted Microsoft Exchange providers based on market share and functionality. They detail the criteria for a Top Performer in this market and include SilverSky in that category.

Tags : silversky, ibm, radicati group, technology market reserach, hosted microsoft exchange providers, hosted microsoft exchange, cloud mailbox, data center
    
By: SilverSky     Published Date: Mar 26, 2014

In this white paper, authored by technology market research firm The Radicati Group, the paper covers the ten reasons you should outsource your archiving solution, the seven unique benefits of archiving in the cloud and the how the SilverSky solution, powered by IBM compares.

Tags : silversky, ibm, radicati group, technology market research, cloud mailbox, email archiving, cloud based email archiving, archiving solution
    
By: SilverSky     Published Date: Mar 26, 2014

In this white paper, we look at the best way for enterprises to make the move to the cloud and explore how to ensure that security, scalability, and flexibility are not compromised.

Tags : silversky, exchange, cloud exchange, cloud, security, scalability, flexibility, hosted exchange
    
By: SilverSky     Published Date: Mar 26, 2014

This white paper includes a comprehensive list of things to consider in evaluating cloud-based email solutions, from the hidden costs of hosting your own, to additional services you might need, as well as what questions to ask your provider.

Tags : silversky, cloud based email, cloud, email solutions, security, archiving, data protection, collaboration
    
By: IBM     Published Date: Apr 22, 2014

Read this ebook from Aberdeen to learn why leading organizations are moving away from the chaos of multiple methods to a single managed file transfer platform, and get best practices for developing a secure, best-in-class file transfer process of your own. 

Tags : ibm, file transfer, mft, ftp, managed file transfer, mature file transfer process, mft platform, content management
    
By: Ipswitch     Published Date: Mar 14, 2014

This newly-released e-Guide provides IT professionals who are “in the trenches” with a concise assessment of the challenges they face with legacy file transfer systems—and looks at innovative solutions and best practices that can solve these problems.

Tags : ipswitch, file transfer, file transfer systems, stagnation, automation, file movement, file security, regulatory compliance
    
By: Ipswitch     Published Date: Mar 14, 2014

In this case study, you’ll learn how Rochester General Hospital leveraged MOVEit’s point and click simplicity to set up, manage and track more than 70 different file transfer operations between hospital servers and the systems used by payers and outside healthcare providers.

Tags : ipswitch, moveit, sensitive data, managed file transfer solution, file transfer, file transfer systems, records management, data security
    
By: Ipswitch     Published Date: Mar 14, 2014

This just-released e-Guide provides IT professionals who are “in the trenches” with a concise assessment of why legacy file transfer systems are no longer adequate in the face of today’s skyrocketing user demands. Specifically, the e-Guide exposes the limitations of “business as usual” file transfer solutions such as FTP and e-mail, and looks at an innovative solution that can make the IT professional’s job much easier

Tags : ipswitch, file transfer, file location, file transfer system, automation, integration, centralization, file transfer solution
    
By: Adobe     Published Date: Mar 05, 2014

Adobe has an exceptional understanding of, and a vision for, campaign management technology. We’ve drawn from our experience to create this document to help you better differentiate the myriad of solutions on the market. This guide provides a comprehensive list of questions and criteria to help companies evaluate campaign management solutions

Tags : adobe, technology, marketing, cmo, campaign management, customer, data, solutions
    
By: IBM     Published Date: Mar 04, 2014

Customers’ expectations have never been so high. Yet, leaders at many banks and financial institutions still fail at providing a smooth, personalized, timely and relevant experience throughout channels. By leveraging the increasing amount of data about customers, bankers can create information to constantly improve their understanding of product usage, profitability, risk, buying behavior and financial needs. Access this white paper today to learn about expert solutions that can help you reinvent your business operations and create a customer-focused company. Read on now to explore more.

Tags : business operations, business process management, bpm, process automation, smarter process, banking, financial services, business process automation
    
By: IBM     Published Date: Mar 04, 2014

The age of the customer. Possibly no term better illustrates the current era of business. Customers expect their experience to be flawless at every touchpoint, and with competitors only a click (or tap) away, company leaders have a strong incentive to deliver. Online retailers have set a high standard in the way that they engage customers on an ongoing basis—not just during the commercial transaction, but before, during and after each interaction with the customer. Can service providers in industries such as banking, insurance, healthcare and government meet the challenge?

Tags : business operations, business process management, bpm, process automation, smarter process, age of customer, business activity monitoring, business analytics
    
By: IBM     Published Date: Mar 04, 2014

In today’s mobile, connected era, customers expect perfection from their service providers. With competitors only a click (or tap) away, companies have a strong incentive to deliver flawless operations. Online retailers have “set a high bar” in the way that they engage customers throughout the entire sales process—not just during the commercial transaction, but before, during and after the transaction. Can your insurance company meet the challenge?

Tags : smarter process approach, agility, business process management, bpm, insurance, case management, operational decision management, analytics
    
By: IBM     Published Date: Feb 27, 2014

Learn about the pitfalls of an outdated disaster recovery plan and see how your organization can avoid a potential loss of information and data.

Tags : disaster recovery, disaster recovery plans, pitfalls, ibm, technology, content management system, document management, information management
    
By: Adobe     Published Date: Feb 20, 2014

San Diego County District Attorney’s Office accelerates Juvenile Court proceedings using Adobe® Acrobat® Pro in Microsoft SharePoint environment.

Tags : adobe, adobe acrobat pro, file management, software, data management, electronic documentation, paperless processing, pdf documents
    
By: Adobe     Published Date: Feb 20, 2014

The City of Almere in the Netherlands uses Adobe® Acrobat® Pro to enhance collaboration among officials and improve the delivery of government services to citizens.

Tags : adobe, adobe acrobat pro, software, collaboration, streamlining, productivity, file management, document management
    
By: Adobe     Published Date: Feb 20, 2014

Gain more efficient ways of working with documents and collaborating with others on them.

Tags : adobe, adobe acrobat pro, microsoft applications, collaboration, merging documents, editing documents, pdf to office format, file formatting
    
By: Adobe     Published Date: Feb 20, 2014

Award-winning design practice advances architecture, interior design, and planning excellence by standardizing on Adobe Creative Cloud and Adobe Acrobat® Pro.

Tags : adobe, adobe creative cloud, software, software deployment, enterprise agreement, license management, document security, compliance
    
By: Adobe     Published Date: Feb 20, 2014

U.K. planning and design consultancy creates sustainable, dynamic, and progressive places for people to live, work, and play by standardizing on Adobe solutions.

Tags : adobe, adobe creative cloud, standardization, collaboration, tco, total cost of ownership, enterprise agreement, software deployment
    
By: Adobe     Published Date: Feb 20, 2014

As a valued customer, Adobe understands that your enterprise takes extensive advantage of our software, with anywhere from hundreds to thousands of licenses for a variety of Adobe solutions. With the Adobe Enterprise Term License Agreement (ETLA), we are now making the management and procurement of your Adobe software simpler, more flexible, and predictable.

Tags : adobe, adobe software, enterprise term licensing, etla, adobe solutions, software management, software compliance, tco
    
By: Collaborative Consulting     Published Date: Jan 15, 2014

Since the late 1990s, offshoring has become a deeply entrenched practice at many North American organizations. However, changing economic factors and the emergence of formerly hidden problems with offshoring have led Gartner to look at compelling alternatives, notably domestic rural sourcing.

Tags : collaborative consulting, gartner, offshoring, onshore value, value proposition, domestic sourcing, data backup, it services
    
By: Collaborative Consulting     Published Date: Jan 15, 2014

When a pharmaceutical company discovered its risks under the new Patient Protection and Affordable Care Act, it turned to Collaborative to comb and consolidate its data. The result: compliance and insight into new business opportunities, too, through a company-wide business data warehouse and enhanced business intelligence.

Tags : collaborative consulting, data, data warehouse, complicane, risk management, business intelligence, consolidation, infrastructure
    
By: IBM     Published Date: Jan 09, 2014

Simply put, software defined storage is the abstraction of storage services from storage hardware. This term is more than just marketing hype, it’s the logical evolution of storage virtualization from simply being a storage aggregator to the end goal of storage as a service. To achieve this goal, software defined storage needs a platform from which to centralize.

Tags : ibm, storage switzerland, storage platform, sds, software defined storage, data center, storage virtualization, data protection
    
By: CareCloud     Published Date: Jan 08, 2014

Find out how to overcome industry challenges that are making it hard for internal medicine practitioners to prosper. In this free whitepaper, you’ll learn: •What technologies have the greatest impact on profitability •What technologies most improve productivity •Why many practices are replacing outdated systems with modern solutions •The best tool for patient engagement, and more. Download this whitepaper to learn more!

Tags : internal medicine, patient portals, medicine practices, workflow, document management, information management, information technology, practice management
    
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