Contact Management White Papers

Contact Managers are programs that enable people to keep track of their associates and tasks. Contact managers are used by salespeople, customer service representatives, and managers.There are two types of contact managers: Software that you install on your personal computer or intranet and hosted applications (ASP).
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By: Google     Published Date: Aug 20, 2015

Ce livre blanc étudie le rôle des services informatiques dans ce nouveau paysage. Il présente également l'expérience vécue par des équipes informatiques et entreprises qui sont passées à Google Apps for Work pour permettre à leurs collaborateurs d'utiliser les outils qu'ils connaissent et apprécient, tout en offrant un niveau de sécurité élevé et des dispositifs de protection des données.

Tags : shadow it, tools for employees, keep your company safe, security risks, minimising risk, google apps for work, collaboration tools for employees, google apps for your team
    
By: Equinix     Published Date: Aug 14, 2015

This report reveals how media companies and broadcasters must consider new strategies to meet rising expectations and maintain audience share due to the increasingly wide audience with an insatiable hunger for content.

Tags : media, media companies, broadcasters, content, create content, audience, deliver content, content management
    
By: 123Together     Published Date: Feb 05, 2009

Email is the primary communication system and file transport mechanism used in organizations of all sizes. Email systems generate enormous amounts of content that must be preserved for a variety of reasons, including: -Compliance with local, state, federal and international statutory requirements - Electronic discovery requirements and best practices - Knowledge management applications - Disaster recovery and business continuity

Tags : 123together, it strategies, ediscovery, finra, regulation, security, finra, contact management
    
By: 123Together     Published Date: Dec 04, 2008

Microsoft Exchange Server has been a crucial technological breakthrough in advanced corporate communication systems. Companies who utilize an enterprise-class email server like Exchange believe that email is mission critical, and value the productivity it enables. But an in-house migration to Exchange 2007 from an earlier version of Exchange or another email program will not be an easy task. Complexity, time and cost issues loom large over the IT department and are causing IT directors to search for an alternative solution.

Tags : 123together, it strategies, contact management, email, economy, stability, collaboration, green it
    
By: Cisco     Published Date: Aug 27, 2015

Learn more about the advantages of each decision based on your own business and IT priorities to learn which communication deployment option works best

Tags : cloud computing, communication deployment, it priorities, collaboration solutions, collaboration capabilities, workforce management, cisco solutions, growth plans
    
By: Cisco     Published Date: Aug 27, 2015

Read this whitepaper to learn how top 8 ways video conferences are helping companies improve their business advantage.

Tags : video conferencing, business intelligence, collaboration management, forbes insights, online conferencing methods, customer service, problem solving, business process management
    
By: Socialbakers     Published Date: Jul 22, 2015

In this report, we delve into the way Dairy brands reach Fans and prospects on social media, examining what kinds of posts they make and seeing what Fans respond to most, to help your brand optimize your content for maximum engagement.

Tags : social media, social media engagement, engagement, brands, content strategies, deliver content, contact management, content delivery
    
By: Diligent Corporation     Published Date: Jun 29, 2015

This white paper shows how board portals can help directors and company secretaries be more effective and secure in how they communicate.

Tags : board portal, advantages board portal, sharing documents, sharing information, benefits of board portals, electronic board solution, electronic board meeting, electronic board papers
    
By: Document Cloud for Enterprise     Published Date: Apr 23, 2015

With Adding Adobe Document Cloud to your existing sales processes you will slash the time it takes to prepare, send out, and manage contracts.

Tags : sales, accelerate sales process, digital documents, cloud documents, adobe document cloud, reduce time getting sales documents, sales documents, sales contracts
    
By: Acquia     Published Date: Apr 16, 2015

Parce que c’est comme ça que le commerce se passe. Acquia Commerce est la première plateforme dédiée aux expériences digitales favorisant vraiment une convergence entre Contenu et Commerce.

Tags : acquia commerce, content, revolution of commerce, customer loyalty, benefits of acquia commerce, contact management, content integration
    
By: Tribridge     Published Date: Feb 09, 2015

Delivering great content is often the biggest stumbling block to effective learning in many organizations. A sensible content strategy can help any organization jump-start, rebuild, or enhance its learning initiatives.

Tags : content development, training content, e-learning content development, content creation services, content conversion, enterprise content management, custom content, learning content
    
By: OpenText     Published Date: Dec 24, 2014

But Information Governance in 2014 and beyond is not just about dealing with information volumes. It’s about understanding what information exists, where it exists, making it accessible, and managing it. What information needs to be retained to satisfy laws? What has business value? And can the final contract or client file be found in time? How can the organization operate “faster, better, cheaper,” and be legally compliant when so much digital data debris exists?

Tags : opentext, information governance, agile information, ensuring compliance, minimize costs, empower users, enterprise, enterprise content management
    
By: OpenText     Published Date: Dec 24, 2014

This paper outlines the findings of the most recent research commissioned by OpenText. From the results of extensive customer interviews with some of the world's best known brands across a wide variety of industries, OpenText has uncovered a wealth of information about the ROI of ECM-the business drivers of ECM, the value, specific area of ROI, and best practices-all gathered from interviews with some of the most progressive organizations in terms of demonstrable value derived from their deployments and strategies.

Tags : opentext, information governance, agile information, ensuring compliance, minimize costs, empower users, enterprise, enterprise content management
    
By: LogMeIn     Published Date: Oct 10, 2014

This white paper provides its research results which aims to find out how well companies are doing in terms of creating sales leaders.

Tags : sales training, virtual sales training, virtual collaboration, logmein, sales management, mobile computing, mobile workers, wireless infrastructure
    
By: Lexmark     Published Date: Jun 02, 2014

Part 2 of a Forrester Consulting Thought Leadership Paper on expanded process boundaries and the search for human connection.

Tags : point-of-service workers, growth imperatives, lexmark, mobile capture, emerging workforces, data management, enterprise software, contact management
    
By: Lexmark     Published Date: Jun 02, 2014

A Forrester Consulting Thought Leadership Paper on expanded process boundaries and the search for human connection.

Tags : point-of-service workers, growth imperatives, lexmark, mobile capture, emerging workforces, data management, enterprise software, contact management
    
By: Lexmark     Published Date: May 28, 2014

A Forrester Consulting Thought Leadership Paper on expanded process boundaries and the search for human connection.

Tags : point-of-service workers, growth imperatives, lexmark, mobile capture, emerging workforces, data management, enterprise software, contact management
    
By: Lexmark     Published Date: May 28, 2014

Part 2 of a Forrester Consulting Thought Leadership Paper on expanded process boundaries and the search for human connection.

Tags : point-of-service workers, growth imperatives, lexmark, mobile capture, emerging workforces, data management, enterprise software, contact management
    
By: Lexmark     Published Date: May 28, 2014

A Forrester Consulting Thought Leadership Paper on expanded process boundaries and the search for human connection.

Tags : point-of-service workers, growth imperatives, lexmark, mobile capture, emerging workforces, data management, enterprise software, contact management
    
By: Lexmark     Published Date: May 28, 2014

Part 2 of a Forrester Consulting Thought Leadership Paper on expanded process boundaries and the search for human connection.

Tags : point-of-service workers, growth imperatives, lexmark, mobile capture, emerging workforces, data management, enterprise software, contact management
    
By: Adobe     Published Date: Mar 05, 2014

Adobe has an exceptional understanding of, and a vision for, campaign management technology. We’ve drawn from our experience to create this document to help you better differentiate the myriad of solutions on the market. This guide provides a comprehensive list of questions and criteria to help companies evaluate campaign management solutions

Tags : adobe, technology, marketing, cmo, campaign management, customer, data, solutions
    
By: Adobe     Published Date: Feb 20, 2014

Award-winning design practice advances architecture, interior design, and planning excellence by standardizing on Adobe Creative Cloud and Adobe Acrobat® Pro.

Tags : adobe, adobe creative cloud, software, software deployment, enterprise agreement, license management, document security, compliance
    
By: BMC Software     Published Date: Jan 31, 2014

Today’s mature cloud-based ITSM solutions can give you the flexibility and agility you need—without sacrificing security, stability or performance. In this THINKstrategies, Inc. white paper, you’ll learn why businesses are moving to cloud-based ITSM and the advantages they’ve achieved. Explore how this innovative approach to IT management might be right for your organization. Please download the whitepaper to learn more.

Tags : bmc, cosumerized technology, cloud technology, mobile technology, social technology, customer-first, modernized work processes, social-enabled enterprise applications
    
By: Genesys     Published Date: Dec 11, 2013

Read Now: The Automatic Call Distributor (ACD) is no longer a core component in the contact center and has become a costly technology that is difficult to manage in a distributed enterprise environment. If you are looking to move away from your legacy call center infrastructure — to a modern, multi-channel Contact Center this white paper gives you a blueprint to modernization and replacing your ACD. Read this insightful resource to learn how building a multi-channel contact center based on IP/SIP technology can enable you to: • Enhance Customer Experience • Virtualize your customer service environment • Reduce Total Cost of Ownership (TCO) Get this whitepaper for best practices, and integration guidelines to help you transition to a modern, SIP/IP-based contact center environment. Read Now.

Tags : automatic call distributor, acd, contact senter, legacy call center infrastructure, multi-channel contact center, ip/sip technology, total cost of ownership, tco
    
By: Socrata, Inc     Published Date: Dec 02, 2013

Build a World-Class Stat Program with Tips from Socrata, the Global Leader in Public Sector Performance Management.

Tags : open data, open data platform, open data portal, open data policy, open data program, open data kit, opene data field guide, new york city open data
    
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