Contact Management White Papers

Contact Managers are programs that enable people to keep track of their associates and tasks. Contact managers are used by salespeople, customer service representatives, and managers.There are two types of contact managers: Software that you install on your personal computer or intranet and hosted applications (ASP).
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By: Diligent Corporation     Published Date: Jun 29, 2015

This white paper shows how board portals can help directors and company secretaries be more effective and secure in how they communicate.

Tags : board portal, advantages board portal, sharing documents, sharing information, benefits of board portals, electronic board solution, electronic board meeting, electronic board papers
    
By: 123Together     Published Date: Feb 05, 2009

Email is the primary communication system and file transport mechanism used in organizations of all sizes. Email systems generate enormous amounts of content that must be preserved for a variety of reasons, including: -Compliance with local, state, federal and international statutory requirements - Electronic discovery requirements and best practices - Knowledge management applications - Disaster recovery and business continuity

Tags : 123together, it strategies, ediscovery, finra, regulation, security, finra, contact management
    
By: 123Together     Published Date: Dec 04, 2008

Microsoft Exchange Server has been a crucial technological breakthrough in advanced corporate communication systems. Companies who utilize an enterprise-class email server like Exchange believe that email is mission critical, and value the productivity it enables. But an in-house migration to Exchange 2007 from an earlier version of Exchange or another email program will not be an easy task. Complexity, time and cost issues loom large over the IT department and are causing IT directors to search for an alternative solution.

Tags : 123together, it strategies, contact management, email, economy, stability, collaboration, green it
    
By: Document Cloud for Enterprise     Published Date: Apr 23, 2015

With Adding Adobe Document Cloud to your existing sales processes you will slash the time it takes to prepare, send out, and manage contracts.

Tags : sales, accelerate sales process, digital documents, cloud documents, adobe document cloud, reduce time getting sales documents, sales documents, sales contracts
    
By: Acquia     Published Date: Apr 16, 2015

Parce que c’est comme ça que le commerce se passe. Acquia Commerce est la première plateforme dédiée aux expériences digitales favorisant vraiment une convergence entre Contenu et Commerce.

Tags : acquia commerce, content, revolution of commerce, customer loyalty, benefits of acquia commerce, contact management, content integration
    
By: Tribridge     Published Date: Feb 09, 2015

Delivering great content is often the biggest stumbling block to effective learning in many organizations. A sensible content strategy can help any organization jump-start, rebuild, or enhance its learning initiatives.

Tags : content development, training content, e-learning content development, content creation services, content conversion, enterprise content management, custom content, learning content
    
By: OpenText     Published Date: Dec 24, 2014

But Information Governance in 2014 and beyond is not just about dealing with information volumes. It’s about understanding what information exists, where it exists, making it accessible, and managing it. What information needs to be retained to satisfy laws? What has business value? And can the final contract or client file be found in time? How can the organization operate “faster, better, cheaper,” and be legally compliant when so much digital data debris exists?

Tags : opentext, information governance, agile information, ensuring compliance, minimize costs, empower users, enterprise, enterprise content management
    
By: OpenText     Published Date: Dec 24, 2014

This paper outlines the findings of the most recent research commissioned by OpenText. From the results of extensive customer interviews with some of the world's best known brands across a wide variety of industries, OpenText has uncovered a wealth of information about the ROI of ECM-the business drivers of ECM, the value, specific area of ROI, and best practices-all gathered from interviews with some of the most progressive organizations in terms of demonstrable value derived from their deployments and strategies.

Tags : opentext, information governance, agile information, ensuring compliance, minimize costs, empower users, enterprise, enterprise content management
    
By: LogMeIn     Published Date: Oct 10, 2014

This white paper provides its research results which aims to find out how well companies are doing in terms of creating sales leaders.

Tags : sales training, virtual sales training, virtual collaboration, logmein, sales management, mobile computing, mobile workers, wireless infrastructure
    
By: Lexmark     Published Date: Jun 02, 2014

Part 2 of a Forrester Consulting Thought Leadership Paper on expanded process boundaries and the search for human connection.

Tags : point-of-service workers, growth imperatives, lexmark, mobile capture, emerging workforces, data management, enterprise software, contact management
    
By: Lexmark     Published Date: Jun 02, 2014

A Forrester Consulting Thought Leadership Paper on expanded process boundaries and the search for human connection.

Tags : point-of-service workers, growth imperatives, lexmark, mobile capture, emerging workforces, data management, enterprise software, contact management
    
By: Lexmark     Published Date: May 28, 2014

A Forrester Consulting Thought Leadership Paper on expanded process boundaries and the search for human connection.

Tags : point-of-service workers, growth imperatives, lexmark, mobile capture, emerging workforces, data management, enterprise software, contact management
    
By: Lexmark     Published Date: May 28, 2014

Part 2 of a Forrester Consulting Thought Leadership Paper on expanded process boundaries and the search for human connection.

Tags : point-of-service workers, growth imperatives, lexmark, mobile capture, emerging workforces, data management, enterprise software, contact management
    
By: Lexmark     Published Date: May 28, 2014

A Forrester Consulting Thought Leadership Paper on expanded process boundaries and the search for human connection.

Tags : point-of-service workers, growth imperatives, lexmark, mobile capture, emerging workforces, data management, enterprise software, contact management
    
By: Lexmark     Published Date: May 28, 2014

Part 2 of a Forrester Consulting Thought Leadership Paper on expanded process boundaries and the search for human connection.

Tags : point-of-service workers, growth imperatives, lexmark, mobile capture, emerging workforces, data management, enterprise software, contact management
    
By: BMC Software     Published Date: Jan 31, 2014

Today’s mature cloud-based ITSM solutions can give you the flexibility and agility you need—without sacrificing security, stability or performance. In this THINKstrategies, Inc. white paper, you’ll learn why businesses are moving to cloud-based ITSM and the advantages they’ve achieved. Explore how this innovative approach to IT management might be right for your organization. Please download the whitepaper to learn more.

Tags : bmc, cosumerized technology, cloud technology, mobile technology, social technology, customer-first, modernized work processes, social-enabled enterprise applications
    
By: Genesys     Published Date: Dec 11, 2013

Read Now: The Automatic Call Distributor (ACD) is no longer a core component in the contact center and has become a costly technology that is difficult to manage in a distributed enterprise environment. If you are looking to move away from your legacy call center infrastructure — to a modern, multi-channel Contact Center this white paper gives you a blueprint to modernization and replacing your ACD. Read this insightful resource to learn how building a multi-channel contact center based on IP/SIP technology can enable you to: • Enhance Customer Experience • Virtualize your customer service environment • Reduce Total Cost of Ownership (TCO) Get this whitepaper for best practices, and integration guidelines to help you transition to a modern, SIP/IP-based contact center environment. Read Now.

Tags : automatic call distributor, acd, contact senter, legacy call center infrastructure, multi-channel contact center, ip/sip technology, total cost of ownership, tco
    
By: Socrata, Inc     Published Date: Dec 02, 2013

Build a World-Class Stat Program with Tips from Socrata, the Global Leader in Public Sector Performance Management.

Tags : open data, open data platform, open data portal, open data policy, open data program, open data kit, opene data field guide, new york city open data
    
By: Jive Software     Published Date: Feb 04, 2013

Discover the power of the Social Intranet and how businesses today can work smarter, not harder. Learn how to increase work productivity and drive revenue through enterprise collaboration and communication.

Tags : social intranet, enterprise collaboration, enterprise communication, enterprise social, application integration, best practices, business intelligence, enterprise software
    
By: Red Hat     Published Date: Jan 01, 2013

Using Red Hat middleware, virtualization, and platform technologies, consultant Booz Allen Hamilton helped the U.S. Department of Defense save $5.1 million through fiscal year 2015. The solution replaced a complex legacy system that could not scale to meet modern demands.

Tags : idc, red hat, department of defense, technology consulting, supports elasticity, flexibility, private cloud, elastic infrastructure
    
By: HP and Intel     Published Date: Aug 13, 2012

Learn how DreamWorks Animation uses HP Converged Infrastructure technologies to boost creativity, streamline production, and save significant time as well as costs. "HP Converged Infrastructure technologies are increasing our capacity to produce state-of-the-art CG animation -- great storytelling combined with stunning visuals. And that's what audiences expect."

Tags : dreamworks animation, data storage, hp 3par, data storage solutions, storage management, entertainment industry, animation, storage
    
By: Box     Published Date: Jun 11, 2012

This paper examines the market drivers, inhibitors, and top vendors in this segment, including Box, Citrix Sharefile, Dropbox, Egnyte, Nomadesk, Sugarsync, Syncplicity and YouSendIt.

Tags : free online storage, online storage, file sharing, online file storage, share files online, store documents online, online collaboration, collaboration tools
    
By: Box     Published Date: May 31, 2012

This IDC Vendor Profile analyzes Box, a company playing in the public cloud advanced storage services market and the content management and collaboration market, and reviews key success factors, highlighting market information tailored to investment.

Tags : content, cloud, collboration, enterprises, free online storage, online storage, file sharing, online file storage
    
By: Box     Published Date: May 31, 2012

This Gilbane Group Beacon examines how large-­scale trends are changing enterprise collaboration and content sharing expectations. It defines Cloud Content Management, an emerging set of content management practices.

Tags : cloud, content management, active control, collaboration, sharing, content sharing, free online storage, online storage
    
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