Collaborative Commerce White Papers

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By: Logicalis     Published Date: Sep 10, 2014

Video solutions eliminate geographic boundaries and allow you to sit across a conference table from fellow participants, regardless of where they are in the world. By using unified video collaboration solutions for a virtually unlimited number of applications, you can boost productivity and communication throughout your organization, even across the largest of enterprises—allowing you to become more agile and responsive to changing needs. Download this white paper to learn how.

Tags : logicalis, cisco, cisco systems, video communication, video solutions, enterprise video technologies, enterprise applications, employee collaboration
    
By: Logicalis     Published Date: Sep 05, 2014

Video solutions eliminate geographic boundaries and allow you to sit across a conference table from fellow participants, regardless of where they are in the world. By using unified video collaboration solutions for a virtually unlimited number of applications, you can boost productivity and communication throughout your organization, even across the largest of enterprises—allowing you to become more agile and responsive to changing needs.

Tags : cisco, cisco systems, video communication, video solutions, application performance management, best practices, business management, collaboration
    
By: ForgeRock     Published Date: Sep 02, 2014

Watch this Gigaom Research On-Demand Webinar ; we will examine the immediate need to extend identity to customer audiences, the risks of doing so using legacy software, and the most effective path businesses can take to build for the future while recognizing value today.

Tags : forgerock, api, customer service, crm, business intelligence, business data, access management, identity management
    
By: Adobe     Published Date: Aug 05, 2014

IT decision-makers can use this analysis to better understand the modern workers they’re supporting, with the objective of making them more productive and better aligned with corporate objectives.

Tags : adobe, adobe systems, byod, collaboration, modern workforce, workforce management, mobile devices, mobile workers
    
By: Bazaarvoice     Published Date: Jul 24, 2014

Join Bazaarvoice Client Success Directors as they share proven best practices from some of the world’s best brands including DELL, Bare Escentuals, Dillards, Urban Decay, BuyaGift, Microsoft and more.

Tags : bazaarvoice, holiday sales, holiday shopping, customers, christmas shopping, xmas, online shopping, retail
    
By: Pitney Bowes     Published Date: Jul 17, 2014

Watch this recorded webinar to learn why retailers need to give price-sensitive web consumers stellar customer service and value through guaranteed landed costs and accurate delivery times and tracking.

Tags : pitney bowes, ecommerce, retail, online business, shipping, tracking, tracking and shipping, customer service
    
By: AtTask EMEA     Published Date: Mar 11, 2014

A look at the necessity of collaboration for organisations to provide their workers with the processes and capabilities to empower them to do their best work.

Tags : collaboration, enterprise, connectivity, productivity, efficiency, information sharing, best practices, business integration
    
By: Xero     Published Date: Feb 18, 2014

Find out how successful accountants are using Xero to grow their firm and form better client relationships. Sabrina Covington, CPA, CFE, of Covington+ Associates CPAs and Nick Pasquarosa of Bookkeeper360, lead this highly interactive session and answer questions.

Tags : xero, accounting, business, smb, small business, investing, investment, small business networks
    
By: IBM     Published Date: Feb 04, 2014

Explore the top five practices in today's customer-data-driven supply chain and examine the impact of using customer data on key supply chain metrics.

Tags : ibm, aberdeen group, analytics report, customer data, data-driven, supply chain, best practices, social shopping
    
By: Avaya     Published Date: Jan 15, 2014

Communication solutions are reaching an ideal balance of sophistication and ease-of-use. But are you making the most of these technologies by integrating them into your daily workflows to make innovation and collaboration part of every interaction?

Tags : avaya, collaboration, integration, integrating technology, workflow, productivity, innovation, communication solutions
    
By: Avaya     Published Date: Jan 15, 2014

How are you collaborating with the amazing communication technology now available? Chances are your organization is doing collaboration ... all wrong. Let's look at 5 common collaboration fails tripping up companies today.

Tags : avaya, collaboration, integration, integrating technology, workflow, productivity, innovation, communication solutions
    
By: Avaya     Published Date: Jan 15, 2014

Be guided on what the best practices are, offering strategies, actionable tactics, and examples of enterprises on the cutting edge so your organization won't have an overabundance of options when working with partners and customers.

Tags : avaya, collaboration, effective enterprise, effective collaboration, new culture, broadcasting center, organizational roles, customer experience
    
By: Collaborative Consulting     Published Date: Jan 15, 2014

Since the late 1990s, offshoring has become a deeply entrenched practice at many North American organizations. However, changing economic factors and the emergence of formerly hidden problems with offshoring have led Gartner to look at compelling alternatives, notably domestic rural sourcing.

Tags : collaborative consulting, gartner, offshoring, onshore value, value proposition, domestic sourcing, data backup, it services
    
By: LogMeIn     Published Date: Jan 15, 2014

With this whitepaper, you will be given tips on global solution for audio and web conferencing at an affordable price with meetings being hassle-free.

Tags : logmein, getronics, leading information, communications technology, integrated itc services, public sector markets, global conferencing, collaboration tool
    
By: LogMeIn     Published Date: Jan 15, 2014

Nucleus found that the ease of use for end users and administrators led to increased adoption, improved business productivity, and IT efficiencies. Also, join.me’s low pricing relative to functionality resulted in significant cost savings.

Tags : logmein, join.me, conferencing, collaboration, support presentations, online collaboration, ease of use, increase adoption
    
By: IBM     Published Date: Jan 10, 2014

The IBM Employee Experience Suite helps organizations leverage social software and real-time collaboration to deliver a personalized employee web experience across many channels. This white paper from IBM, showcases five organizations that are strategically integrating emerging social software and tools with their existing investments and seeing measurable results in return on investment.

Tags : ibm employee experience suite, workforce, talent, social software, knowledge management, productivity, ibm, business analytics
    
By: IBM     Published Date: Jan 10, 2014

IBM conducted more than 1,700 in-depth, face-to-face interviews with CEOs, general managers and senior public sector leaders from around the globe. Our newest CEO Study, the largest of its type ever undertaken, is the latest in the IBM C-suite Study Series. It explores how CEOs are responding to the complexity of increasingly interconnected organizations, markets, societies and governments – what we call the connected economy. Three themes emerged. Today's CEOs must: - Empower employees through values - Engage customers as individuals - Amplify innovation with partnerships Register now to access the insights that can help you lead more effectively through impactful connections with your employees, customers and partners.

Tags : social media, b2b, global economy, smarter workforce, talent, talent analytics, human capital, learning organization
    
By: IBM     Published Date: Jan 10, 2014

In a “talent-constrained” economy, attracting and engaging highly talented people, developing globalleaders, improving and sharing new skills, and keeping people aligned and working together are major challenges. In this report, we discuss how new approaches and a new science of human resources have emerged to develop a “smarter workforce,” resetting the bar on talent, learning, and leadership strategies.

Tags : global economy, smarter workforce, talent, talent analytics, impact learning prehire assessments, human capital, learning organization, employee engagement
    
By: IBM     Published Date: Jan 10, 2014

Building an effective sales team starts with hiring the best talent and then making them productive as quickly as possible.

Tags : social collaboration, social networking, social business, communication, social media, mobile, bid data, cloud
    
By: ClearSlide     Published Date: Oct 24, 2013

Some salespeople are just naturally better than the rest. But with the right insights from technology, you can create more top sellers within your organization.These 5 tips can help you transform your entire team into top sellers.

Tags : sales engagement platform, customer engagement, shorten sales cycles, sales enablement software, sales analytics, clearslide, customer management software, sales prospect tracking
    
By: GoToMeeting     Published Date: Oct 08, 2013

Are you an Extreme Leader? Do you aspire to be one? The Extreme Leader doesn't just meet the existing standards; she or he defines higher ones. This handbook draws upon lessons from The Radical Leap Re-Energized by leadership expert Steve Farber, offering tips for taking your leadership to the next level.

Tags : yankee group, pim bilderbeek, leadership, daily, handbook, productivity, communication, collaboration
    
By: Cisco     Published Date: Jul 15, 2013

From cloud-based voice and video to comprehensive BYOD and mobility support to deployment costs, this report highlights six key areas to evaluate in collaboration offerings.

Tags : cisco mobility, cisco, collaboration, enterprise collaboration, mobile enterprise, mobile workers, collaboration, byod platforms
    
By: LogMeIn     Published Date: May 01, 2013

This document will highlight the financial link between better customer service and increased company profitability. It will also highlight several best practices that help organizations convert their service businesses from a cost center into a profit center.

Tags : customer service, logmein, customer service cost, roi, call center, outsource customer service, customer satisfaction, call center management
    
By: Polycom     Published Date: Apr 30, 2013

In December 2012, Wainhouse Research (WR) and Polycom jointly created and fielded a WR-branded survey focused on the benefits that organizations realize via the use of video conferencing. Invitations to participate in the survey were released in numerous ways including: - Via email invites to a list of Polycom end-user contacts - Via email invites to a list of WR end-user contacts - Via clickable banners on numerous websites This document provides a top-level view of the survey data, along with some additional findings and observations.

Tags : video conferencing, telepresence, end-user, video conferencing, video collaboration, application integration, best practices, return on investment
    
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