Collaborative Commerce White Papers

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By: Trustpilot     Published Date: Nov 13, 2014

Concerns about online reviews are invariably based on misconceptions that don't hold up when faced with reason. This whitepaper lists some of the most common myths holding businesses back from embracing the true power of online reviews.

Tags : trustpilot, online reviews, customer feedback, customer service, reviews, sales, customer interaction service, customer satisfaction
    
By: Dyn     Published Date: Oct 16, 2014

Web presence is now a required option for customers accessing a business’s products and services. But more than just an option, web pages have become the face of most companies to the public. Learn how can you take control of the Internet effect on your company’s web presence through Internet monitoring, analysis and planning.

Tags : dyn, internet visibility, web infrastructure, web presense, customer service, online business, internet performance, network performance
    
By: LogMeIn     Published Date: Oct 10, 2014

This white paper provides its research results which aims to find out how well companies are doing in terms of creating sales leaders.

Tags : sales training, virtual sales training, virtual collaboration, logmein, sales management, mobile computing, mobile workers, wireless infrastructure
    
By: LogMeIn     Published Date: Oct 10, 2014

A research paper written by Ovum in collaboration with join.me by LogMeIn to help understand how web conferencing tools can benefit businesses.

Tags : web conferencing, changes in web conferencing, collaboration tools, web collaboration, logmein collaboration tools, mobile computing, mobile workers, collaboration
    
By: 123Together     Published Date: Feb 05, 2009

Email is the primary communication system and file transport mechanism used in organizations of all sizes. Email systems generate enormous amounts of content that must be preserved for a variety of reasons, including: -Compliance with local, state, federal and international statutory requirements - Electronic discovery requirements and best practices - Knowledge management applications - Disaster recovery and business continuity

Tags : 123together, it strategies, ediscovery, finra, regulation, security, finra, contact management
    
By: 123Together     Published Date: Dec 04, 2008

Microsoft Exchange Server has been a crucial technological breakthrough in advanced corporate communication systems. Companies who utilize an enterprise-class email server like Exchange believe that email is mission critical, and value the productivity it enables. But an in-house migration to Exchange 2007 from an earlier version of Exchange or another email program will not be an easy task. Complexity, time and cost issues loom large over the IT department and are causing IT directors to search for an alternative solution.

Tags : 123together, it strategies, contact management, email, economy, stability, collaboration, green it
    
By: Bazaarvoice     Published Date: Nov 05, 2014

Thanks to social, consumers are more vocal than ever and their opinions are influencing the purchase decisions of consumers all across the web. Learn how to turn social data into strategic business advantage with nine guiding insights to improve your bottom line today.

Tags : bazaarvoice, business results, business insights, social segmentation, product innovation, consumer research, product enhancements, product performance
    
By: GeoTrust     Published Date: Oct 06, 2014

For many business owners, launching an online shopping site makes perfect sense. However, there are some important things you should know before diving into the e-commerce marketplace. The online economy is ripe with opportunity, but it's also rife with pitfalls that can trip up even the savviest business person. This guide reviews the basics of setting up, securing, and promoting your e-commerce site. With a little knowledge, you'll be well on your way to success in the online economy.

Tags : e-commerce, online shopping, marketplace, setup, security, promotion, online economy, ssl
    
By: Logicalis     Published Date: Sep 10, 2014

Video solutions eliminate geographic boundaries and allow you to sit across a conference table from fellow participants, regardless of where they are in the world. By using unified video collaboration solutions for a virtually unlimited number of applications, you can boost productivity and communication throughout your organization, even across the largest of enterprises—allowing you to become more agile and responsive to changing needs. Download this white paper to learn how.

Tags : logicalis, cisco, cisco systems, video communication, video solutions, enterprise video technologies, enterprise applications, employee collaboration
    
By: Logicalis     Published Date: Sep 05, 2014

Video solutions eliminate geographic boundaries and allow you to sit across a conference table from fellow participants, regardless of where they are in the world. By using unified video collaboration solutions for a virtually unlimited number of applications, you can boost productivity and communication throughout your organization, even across the largest of enterprises—allowing you to become more agile and responsive to changing needs.

Tags : cisco, cisco systems, video communication, video solutions, application performance management, best practices, business management, collaboration
    
By: ForgeRock     Published Date: Sep 02, 2014

Watch this Gigaom Research On-Demand Webinar ; we will examine the immediate need to extend identity to customer audiences, the risks of doing so using legacy software, and the most effective path businesses can take to build for the future while recognizing value today.

Tags : forgerock, api, customer service, crm, business intelligence, business data, access management, identity management
    
By: Bazaarvoice     Published Date: Jul 24, 2014

Join Bazaarvoice Client Success Directors as they share proven best practices from some of the world’s best brands including DELL, Bare Escentuals, Dillards, Urban Decay, BuyaGift, Microsoft and more.

Tags : bazaarvoice, holiday sales, holiday shopping, customers, christmas shopping, xmas, online shopping, retail
    
By: Pitney Bowes     Published Date: Jul 17, 2014

Watch this recorded webinar to learn why retailers need to give price-sensitive web consumers stellar customer service and value through guaranteed landed costs and accurate delivery times and tracking.

Tags : pitney bowes, ecommerce, retail, online business, shipping, tracking, tracking and shipping, customer service
    
By: AtTask EMEA     Published Date: Mar 11, 2014

A look at the necessity of collaboration for organisations to provide their workers with the processes and capabilities to empower them to do their best work.

Tags : collaboration, enterprise, connectivity, productivity, efficiency, information sharing, best practices, business integration
    
By: Xero     Published Date: Feb 18, 2014

Find out how successful accountants are using Xero to grow their firm and form better client relationships. Sabrina Covington, CPA, CFE, of Covington+ Associates CPAs and Nick Pasquarosa of Bookkeeper360, lead this highly interactive session and answer questions.

Tags : xero, accounting, business, smb, small business, investing, investment, small business networks
    
By: IBM     Published Date: Feb 04, 2014

Explore the top five practices in today's customer-data-driven supply chain and examine the impact of using customer data on key supply chain metrics.

Tags : ibm, aberdeen group, analytics report, customer data, data-driven, supply chain, best practices, social shopping
    
By: Avaya     Published Date: Jan 15, 2014

Communication solutions are reaching an ideal balance of sophistication and ease-of-use. But are you making the most of these technologies by integrating them into your daily workflows to make innovation and collaboration part of every interaction?

Tags : avaya, collaboration, integration, integrating technology, workflow, productivity, innovation, communication solutions
    
By: Avaya     Published Date: Jan 15, 2014

How are you collaborating with the amazing communication technology now available? Chances are your organization is doing collaboration ... all wrong. Let's look at 5 common collaboration fails tripping up companies today.

Tags : avaya, collaboration, integration, integrating technology, workflow, productivity, innovation, communication solutions
    
By: Avaya     Published Date: Jan 15, 2014

Be guided on what the best practices are, offering strategies, actionable tactics, and examples of enterprises on the cutting edge so your organization won't have an overabundance of options when working with partners and customers.

Tags : avaya, collaboration, effective enterprise, effective collaboration, new culture, broadcasting center, organizational roles, customer experience
    
By: Collaborative Consulting     Published Date: Jan 15, 2014

Since the late 1990s, offshoring has become a deeply entrenched practice at many North American organizations. However, changing economic factors and the emergence of formerly hidden problems with offshoring have led Gartner to look at compelling alternatives, notably domestic rural sourcing.

Tags : collaborative consulting, gartner, offshoring, onshore value, value proposition, domestic sourcing, data backup, it services
    
By: LogMeIn     Published Date: Jan 15, 2014

With this whitepaper, you will be given tips on global solution for audio and web conferencing at an affordable price with meetings being hassle-free.

Tags : logmein, getronics, leading information, communications technology, integrated itc services, public sector markets, global conferencing, collaboration tool
    
By: LogMeIn     Published Date: Jan 15, 2014

Nucleus found that the ease of use for end users and administrators led to increased adoption, improved business productivity, and IT efficiencies. Also, join.me’s low pricing relative to functionality resulted in significant cost savings.

Tags : logmein, join.me, conferencing, collaboration, support presentations, online collaboration, ease of use, increase adoption
    
By: IBM     Published Date: Jan 10, 2014

The IBM Employee Experience Suite helps organizations leverage social software and real-time collaboration to deliver a personalized employee web experience across many channels. This white paper from IBM, showcases five organizations that are strategically integrating emerging social software and tools with their existing investments and seeing measurable results in return on investment.

Tags : ibm employee experience suite, workforce, talent, social software, knowledge management, productivity, ibm, business analytics
    
By: IBM     Published Date: Jan 10, 2014

IBM conducted more than 1,700 in-depth, face-to-face interviews with CEOs, general managers and senior public sector leaders from around the globe. Our newest CEO Study, the largest of its type ever undertaken, is the latest in the IBM C-suite Study Series. It explores how CEOs are responding to the complexity of increasingly interconnected organizations, markets, societies and governments – what we call the connected economy. Three themes emerged. Today's CEOs must: - Empower employees through values - Engage customers as individuals - Amplify innovation with partnerships Register now to access the insights that can help you lead more effectively through impactful connections with your employees, customers and partners.

Tags : social media, b2b, global economy, smarter workforce, talent, talent analytics, human capital, learning organization
    
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