Collaboration White Papers

Collaboration refers abstractly to all processes wherein people work together —applying both to the work of individuals as well as larger collectives and societies. As an intrinsic aspect of human society, the term is used in many varying contexts such as science, art, education, and business.
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By: destinationCRM.com     Published Date: Jun 17, 2015

Customers want to be recognized for their past business with your company and engageg in a way that makes sense for them. In this Best Practices Guide, we’ll take a look at how technology is enabling personalized conversations along the customer journey in a way that builds loyal, engaged customers and prospects.

Tags : customer communications, customer service, nurturing, customer conversation, ip telephony, mobile data systems, customer interaction service, customer satisfaction
    
By: Kronos     Published Date: Mar 09, 2015

Learn how Kronos has helped North Shore LIJ automate their labor allocation which now allows them to react to staff shortages more quickly than ever before.

Tags : kronos, labor management, staffing, staff shortage, hospital staff, customer service, enterprise resource planning, workforce management
    
By: Riverbed     Published Date: Feb 26, 2015

When a performance degradation occurs, there are more factors and interrelationships to consider than ever before. And though you may have invested in various monitoring tools to gain visibility into the elements of your application delivery infrastructure, this view is often fragmented and the tools are managed by separate teams.

Tags : application performance, performance management, business value, performance degradation, infrastructure, collaboration, network performance management, application performance management
    
By: Polycom     Published Date: Feb 25, 2015

AOL's wide-open, work-the-way-you-want approach seems perfectly suited to a company where staffers defy distance by overcoming more than miles. "Distance obviously is going to separate you and your colleagues, but flexibility is really what's going to bring it all together." AOL has identified Polycom collaboration as one of the top three mission-critical tools for the business.

Tags : polycom, aol, adap.tv, huffington post, collaboration, connectivity, communication, collaborative commerce
    
By: Polycom     Published Date: Feb 25, 2015

Defy distance and get the most our of international business video conferences. This guide provides discussion about cultural differences encountered when conducting business across borders and cultures. Following are some practical hints and tips for how to make your video conference a successful communication channel for effective business meetings, anytime.

Tags : business, video, conference, multicultural, meetings, communication, best practices, collaboration
    
By: Polycom     Published Date: Feb 25, 2015

This report will examine the basic components of the technology, considerations for deploying video conferencing solutions, and will introduce the Polycom® RealPresence® Platform to readers.

Tags : polycom, collaboration, connectivity, communication, deployment, video conferencing, infrastructure, messaging
    
By: Polycom     Published Date: Feb 25, 2015

The Fortune 100 and 400,000+ customers rely on Polycom to push the greatness of human collaboration forward everyday. For video collaboration to become ubiquitous, systems need to be easy to use and manage. And they need to deliver great experiences across every work environment, from immersive theater to conference room to work and home office to mobile video on a tablet or smartphone.

Tags : polycom, video conferencing, communication, collaboration, solutions, technology, messaging, telecom
    
By: Polycom     Published Date: Feb 25, 2015

This paper will highlight the key elements companies should look for in a video conferencing system, and offer best-practices recommendations for identifying and working with a video solutions provider.

Tags : polycom, collaboration, connectivity, communication, deployment, video conferencing, infrastructure, user experience
    
By: Avaya     Published Date: Feb 06, 2015

Midmarket Collaboration For Dummies, Avaya Custom Edition, explores the midmarket business trends in collaboration, how collaboration can drive productivity and strategic advantage, the networking and security challenges for midmarket businesses, and much more!

Tags : midmarket collaboration, a guide to midmarket collaboration, collaboration solutions, avaya, network security, remote access, remote network management, mobile computing
    
By: NextGen     Published Date: Jan 29, 2015

Learn how Mirth’s HIE solution can support your growth, ease data sharing, and help you reach your goals. In this case study, you'll learn why the Chesapeake Regional Information System for our Patients (CRISP) moved to Mirth® solutions.

Tags : mirth, hiw, total cost, erp, system, information, connect, technology
    
By: Avaya     Published Date: Jan 28, 2015

Midmarket Collaboration For Dummies, Avaya Custom Edition, explores the midmarket business trends in collaboration, how collaboration can drive productivity and strategic advantage, the networking and security challenges for midmarket businesses, and much more!

Tags : midmarket collaboration, a guide to midmarket collaboration, collaboration solutions, avaya, infrastructure, network security, remote network management, mobile computing
    
By: Avaya     Published Date: Jan 28, 2015

This paper explores the comprehensive collaboration solution for midsize companies as provided by Avaya.

Tags : collaboration for midsize companies, collaboration solutions, remote working, avaya, enagaging your workforce, improving the customer experience, collaboration technology, virtual landscape
    
By: LogMeIn     Published Date: Oct 10, 2014

This white paper provides its research results which aims to find out how well companies are doing in terms of creating sales leaders.

Tags : sales training, virtual sales training, virtual collaboration, logmein, sales management, mobile computing, mobile workers, wireless infrastructure
    
By: LogMeIn     Published Date: Oct 10, 2014

A research paper written by Ovum in collaboration with join.me by LogMeIn to help understand how web conferencing tools can benefit businesses.

Tags : web conferencing, changes in web conferencing, collaboration tools, web collaboration, logmein collaboration tools, mobile computing, mobile workers, collaboration
    
By: LogMeIn     Published Date: Jan 15, 2014

A Quick Guide for More Profitable Sales Meetings.

Tags : logmein, client expectations, sales meetings, sales, build relationships, business solutions, share information, engage clients
    
By: 123Together     Published Date: Mar 17, 2009

With the current state of the economy, IT executives are being asked to stretch their budgets in order to keep their businesses profitable. In 2008, Median IT spending per user fell to $6,667 from the previous year's $7,397, according to Computer Economics. This represents a 6.2% reduction, consistent with the fact that IT managers were supporting an increasing number of users without corresponding increases in IT spending. IT spend continued to decline in 2009 and uncertainty and caution is still prevalent in 2010.

Tags : 123together, it strategies, economy, stability, collaboration, green it, outsourcing, microsoft exchange
    
By: 123Together     Published Date: Feb 05, 2009

Email is the primary communication system and file transport mechanism used in organizations of all sizes. Email systems generate enormous amounts of content that must be preserved for a variety of reasons, including: -Compliance with local, state, federal and international statutory requirements - Electronic discovery requirements and best practices - Knowledge management applications - Disaster recovery and business continuity

Tags : 123together, it strategies, ediscovery, finra, regulation, security, finra, contact management
    
By: 123Together     Published Date: Dec 04, 2008

Microsoft Exchange Server has been a crucial technological breakthrough in advanced corporate communication systems. Companies who utilize an enterprise-class email server like Exchange believe that email is mission critical, and value the productivity it enables. But an in-house migration to Exchange 2007 from an earlier version of Exchange or another email program will not be an easy task. Complexity, time and cost issues loom large over the IT department and are causing IT directors to search for an alternative solution.

Tags : 123together, it strategies, contact management, email, economy, stability, collaboration, green it
    
By: CDW     Published Date: Feb 27, 2015

CDW’s Technology Insights guides provide a high-level, informative take on today’s most pressing IT solution areas and related issues. Speaking to the interests and concerns of IT managers and their staff, as well as their enterprise counterparts, the guides provide up-to-date summaries, strategic guidance and best practice tips on the technologies driving IT operations forward. Some of the topics covered in this Total Software Management Technology Insights guide includes trends, lessons, key solutions, cloud, and audits.

Tags : software management, sam, software security, cloud computing, enterprise content management, business intelligence, office productivity apps, network security
    
By: Polycom     Published Date: Feb 25, 2015

Becoming a strategic trusted advisor and leading business transformation are some of the ways to ensure that IT leaders will become increasingly relevant and contribute to the work of corporate executive boards.

Tags : business, video, conference, multicultural, meetings, communication, cio, digital
    
By: Polycom     Published Date: Feb 25, 2015

Video is already being utilized in most enterprises to some extent. The era of pervasive video has arrived, and with it the need to manage video holistically across the enterprise and throughout its lifecycle. Developing a proper strategy for management and governance can yield a competitive advantage especially when it is focused on key business outcomes.

Tags : polycom, ecm, video, content, platform, vcm, corporate communications, content marketing
    
By: Polycom     Published Date: Feb 25, 2015

The workplace is undergoing fundamental changes, with people persistently connected by digital collaboration technologies and an evolving work environment. Understanding these key trends will enable enterprises to prepare for and implement a collaborative workplace.

Tags : polycom, collaboration, connectivity, communication, deployment, video conferencing, infrastructure, user experience
    
By: IBM     Published Date: Feb 13, 2015

This video explains how IBM Platform Computing is transforming isolated clusters and grids into flexible, dynamic high performance private, hybrid and public clouds.

Tags : ibm, hpc, cloud computing, private cloud, hybrid cloud, storage virtualization, server virtualization, collaboration
    
By: Avaya     Published Date: Jan 23, 2015

Midmarket Collaboration For Dummies, Avaya Custom Edition, explores the midmarket business trends in collaboration, how collaboration can drive productivity and strategic advantage, the networking and security challenges for midmarket businesses, and much more!

Tags : midmarket collaboration, a guide to midmarket collaboration, collaboration solutions, avaya, network security, remote access, remote network management, mobile computing
    
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