Knowledge Management White Papers

Knowledge Management is an umbrella term for making more efficient use of the human knowledge that exists within an organization. The major focus of knowledge management is to identify and gather content from documents, reports and other sources and to be able to search that content for meaningful relationships.

Sub-Categories: Collaboration, Collaborative Commerce, Contact Management, Content Delivery, Content Integration, Content Management System, Corporate Portals, Customer Experience Management, Document Management, Information Management, Intranets, Messaging, Records Management, Search And Retrieval, Search Engines, Secure Content Management, SLA
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By: F5     Published Date: May 15, 2013

Elasticity is considered superior to traditional scalability because it attempts to exactly match resources to demand. Take a closer look at a ScaleN technology that offers a more efficient, elastic, and multi-tenant approach to meeting the challenges and demands of modern data center architectures. You’ll learn how elasticity can be achieved and how it offers multiple scalability models to better meet the sub-second failover and on-demand scalability required by modern business and IT organizations.

Tags : scalen, elastic infrastructure, technology, multi-tenant approach, over provisioning, it management, knowledge management, enterprise applications
    
By: Citrix NetScaler     Published Date: May 06, 2013

The Mobile future is here now and a network infrastructure that supports mobile initiatives needs to be flexible and scalable, while delivering uncompromised performance and security. With Citrix XenMobile MDM and Citrix NetScaler, IT can address the full range of enterprise mobility requirements. Here’s a guide to help ensure your enterprise mobile workers are empowered with the full mobility their work requires as well as the ability to use the device of their choice. Take advantage of a complete, robust platform that addresses the full range of mobile business requirements—simply and securely.

Tags : citrix xenmobile, citrix netscaler, mobility, delivery enterprise mobility, citrix, mobility, knowledge management, enterprise applications
    
By: Citrix NetScaler     Published Date: May 06, 2013

Citrix TriScale drives unprecedented network scalability, enabling IT teams to build enterprise cloud networks that can Scale Up performance 5x, Scale Out capacity by 32x, and Scale In consolidation by running up to 40 appliances in a single platform.

Tags : cloud scale, enterprise netwroks, citrix triscale technology, scalability, citrix, knowledge management, enterprise applications
    
By: Citrix NetScaler     Published Date: May 06, 2013

The ability to observe, diagnose, and subsequently improve the performance of business-critical applications is essential to ensuring a positive user experience and maintaining the highest levels of employee productivity and customer satisfaction. The challenge of establishing an effective application visibility and control function is only growing, as trends such as mobility, virtualization, and cloud computing fundamentally alter datacenter and application architectures. With NetScaler Insight Center enterprises get: • Unparalleled application visibility and invaluable operational intelligence; • Increased operational efficiency, as troubleshooting and capacity planning efforts are greatly simplified; • An optimized user experience that drives greater employee productivity and customer satisfaction; • Increased assurance that governing SLAs will always be met; and, • Reduced total cost of ownership, based on having a low-cost, low-impact solution—particularly compared to traditional

Tags : application visibility, netscaler insight center, optimized user experience, low cost, citrix, knowledge management, enterprise applications
    
By: Nutanix, Inc.     Published Date: May 02, 2013

Enterprise data-centers are straining to keep pace with dynamic business demands, as well as to incorporate advanced technologies and architectures that aim to improve infrastructure performance, scale and economics. meeting these requirements, however, often requires a complete rethinking of how data centers are designed and managed. Fortunately, many enterprise IT architects are leading cloud providers have already demonstrated the viability and the benefits of a more modern, software-defined data center. This Nutanix white paper examines eight fundamental steps leading to a more efficient, manageable and scalable data center.

Tags : nutanix, data-centers, dynamic business demands, advanced technologies, it management, knowledge management, enterprise applications, data management
    
By: GlobalEnglish     Published Date: May 01, 2013

Because English is the default language of global business, success depends on employees who can communicate and collaborate effectively in this common language. In fact, new research from the CEB shows that as much as 50% of successful performance now depends on collaboration (up from 20% ten years ago), making this a more urgent issue. However, most employees (93%) working in multinational companies do not have sufficient English skills to adequately perform their jobs. Read the white paper and learn how to build the business case for launching an enterprise-wide Business English development program to increase your company¹s productivity and profits.

Tags : improving company business english, improving business english, english skills, globalenglish, knowledge management, enterprise applications
    
By: GlobalEnglish     Published Date: May 01, 2013

As more organizations engage in global business, English has become critical to their success. Research shows that 92% of global employees say that English is required to do their jobs, yet only 7% think their Business English is strong enough for work in global business. Read the white paper now to learn how you can improve your employees' Business English skills so that your organization can achieve its operational and financial goals.

Tags : globalenglish, english, success, global competitiveness, solving hidden english challenge, knowledge management, enterprise applications
    
By: GlobalEnglish     Published Date: May 01, 2013

English is the language of business in today's global economy, which both simplifies and complicates your business: For example, most (up to 70%) Forbes Global 2000 employees aren't native English speakers, and as few as 7% say they have the Business English skills required to do their jobs effectively. Read the Buyer's Guide to see how you can provide the training your employees need to develop ready-to-use Business English skills and how GlobalEnglish can help.

Tags : buyer's guide, english solutions, global english, ready-to-use business english, knowledge management, enterprise applications
    
By: GlobalEnglish     Published Date: May 01, 2013

The global economy grows more interdependent and interconnected by the day, and recent research by GlobalEnglish, the leading provider of on-demand Business English communication software to the world's top companies, affirms the trend. Two recent groundbreaking studies - the 2013 Business English Index (BEI) and the Globalization of English (GOE) report - confirm the primacy of Business English as the de facto language of business. Download this report to learn how BEI allows corporate leaders to benchmark their workforce's skills against peers and competitors.

Tags : business english, globalenglish, bei, business english index, goe, globalization of english, knowledge management, enterprise applications
    
By: Polycom     Published Date: Apr 30, 2013

This research note identifies the key trends, the video-enabled business applications that enterprises need to implement now, and describes how to develop a video strategy. Knowing how video is currently being used will help managers identify use cases, understand what users need to get their jobs done, and choose the right solutions for their enterprises.

Tags : enterprise, video collaboration, research, consumerization, mobile, cloud, video conferencing, wireless hardware
    
By: Polycom     Published Date: Apr 30, 2013

A new business reality is emerging across all segments of the business spectrum, and it is creating opportunity and challenges that must be considered and planned for today. The new reality is the product of the convergence of mobility, video, and collaboration, driven by three megatrends.

Tags : mobile, video collaboration, telepresence, business video, real time, video conferencing, collaboration, application integration
    
By: Polycom     Published Date: Apr 30, 2013

In December 2012, Wainhouse Research (WR) and Polycom jointly created and fielded a WR-branded survey focused on the benefits that organizations realize via the use of video conferencing. Invitations to participate in the survey were released in numerous ways including: - Via email invites to a list of Polycom end-user contacts - Via email invites to a list of WR end-user contacts - Via clickable banners on numerous websites This document provides a top-level view of the survey data, along with some additional findings and observations.

Tags : video conferencing, telepresence, end-user, video conferencing, video collaboration, application integration, best practices, return on investment
    
By: Polycom     Published Date: Apr 30, 2013

This paper will examine the benefits of today’s video collaboration technology; identify the ways in which video collaboration can improve business processes across a range of industries and job roles; and highlight what to look for in a video collaboration solution to maximize your return on investment.

Tags : video collaboration, virtual workplace, competitive advantage, roi, business process, collaboration, video conferencing, collaborative commerce
    
By: Polycom     Published Date: Apr 30, 2013

Video collaboration expands the reach of education. Walls mean little; oceans even less. Barriers of time and of place are breaking down, allowing students to learn in much different and more profound ways than ever before. Not only is learning more flexible due to mobile video communication solutions, but it can be eye-opening and life-altering as students experience new worlds, new ideas and new possibilities. Truly, video collaboration is more than just a ”nice to have” technology in education. Today, it is essential to improving student achievement and preparing them as professionals in the global economy.

Tags : video collaboration, education, telepresence, video conferencing, classroom, best practices, collaboration, productivity
    
By: Polycom     Published Date: Apr 30, 2013

Wearable operational video (such as helmet cams), mobile cameras and sensors, and other visual technologies can provide crucial intelligence, which then can be gathered, communicated to personnel in disparate locations, and integrated to enable unified collaboration for public security responses. The possibility is emerging for a new generation of video applications that will enhance public security and disaster management.

Tags : videoconferencing, telepresence, video application, real time video, intelligence, security, crisis management, application integration
    
By: Polycom     Published Date: Apr 30, 2013

One of the simplest, most effective ways to bring healthcare to the community level is through video collaboration. When video technology is enabled through a standards-based, scalable platform, community members can all join a multipoint video call to collaborate and work together with professionals and even with groups of similarly afflicted, empathetic peers to address health issues. Patients benefit from more regular evaluations and better access to specialty support. They participate in live or recorded education sessions—regardless of location or ability to travel. And with today’s move to ubiquitous video, you cannot only do one-to-one video sessions, but groups can meet over video to share ideas and best practices.

Tags : healthcare, re-hospitalization, video collaboration, collaboration, video conferencing, video platform, telepresence, application performance management
    
By: Polycom     Published Date: Apr 30, 2013

Those of us who have been a part of high performing, innovative teams know the exhilaration of reducing time-to-market, cutting out unnecessary processes and costs, and simply producing better products for our customers through improved collaboration. So how do we create those innovative teams, who not only vastly improve our business but also energize our workers?

Tags : high performance, collaboration, telepresence, roi, motivation, video collaboration, wireless communications, application integration
    
By: TeamQuest     Published Date: Mar 28, 2013

Is Virtualized IT Stalled On Delivering Performance? Read this white paper to discover some solutions that help address performance problems head-on.

Tags : virtualized it, teamquest, deliverying performance, response time, applications, performance, it management, knowledge management
    
By: Blackberry     Published Date: Mar 12, 2013

FIPS, CAPS, AISEP, and many more — BlackBerry® has received certification from the most rigorous security testers in the world. In this insightful webinar, find out what they mean and why they matter to enterprises.

Tags : blackberry security certifications, organization, blackberry 10, webinar, transition, knowledge management, enterprise applications, mobile computing
    
By: Blackberry     Published Date: Mar 12, 2013

This whitepaper reveals research findings on the total cost of ownership (TCO) and security for the major mobile platforms: Apple iOS, Google Android™, BlackBerry®, Windows Phone and Nokia Symbian.

Tags : tco, security, enterprise grade mobility, blackberry, blackberry 10, enterprise, knowledge management, enterprise applications
    
By: Blackberry     Published Date: Mar 12, 2013

Ricoh Canada’s Director of Infrastructure and Operations speaks about his enthusiasm for BlackBerry® 10 devices, his findings after testing BlackBerry® Enterprise Service 10, and plans to port a field service application to the new platform.

Tags : enterprise feedback, choosing blackberry 10, ricoh canada, case study, enterprise case study, knowledge management, enterprise applications, mobile computing
    
By: Blackberry     Published Date: Mar 12, 2013

Mobile Computing Corp Inc. (MCC) specializes in mobile field service solutions. After a rigorous trial period, the company’s CEO concluded that “the strength of BlackBerry 10 is great.” Find out what made the experience so positive.

Tags : mobile computing corp, implementing blackberry 10, feedback, enterprise, knowledge management, enterprise applications, mobile computing, mobile data systems
    
By: Blackberry     Published Date: Mar 12, 2013

McCain Foods Ltd. and Air Canada are long-time BlackBerry® customers. In this short video, senior IT leaders from both companies explain why they see BlackBerry® 10 as the natural evolution of their mobile strategy.

Tags : feedback, blackberry 10, evolution for mccain, air canada, case study, knowledge management, enterprise applications, mobile computing
    
By: Blackberry     Published Date: Mar 12, 2013

Find out about innovative tools for Enterprise Mobility Management (EMM) including BlackBerry® Enterprise Service 10, and get all the details on the BlackBerry® software and services roadmap.

Tags : innovative tools, emm, blackberry 10, enterprise service 10, software and services road map, knowledge management, enterprise applications, mobile computing
    
By: Interactive Intelligence     Published Date: Feb 28, 2013

Why industry best call analysis matters -- Case studies highlighting the latest disruptive technology for the collections and telemarketing industries from Interactive Intelligence.

Tags : business as usual, how much is it costing you, telemarketing industries, interactive intelligence, case studies, knowledge management, enterprise applications
    
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