Knowledge Management White Papers

Knowledge Management is an umbrella term for making more efficient use of the human knowledge that exists within an organization. The major focus of knowledge management is to identify and gather content from documents, reports and other sources and to be able to search that content for meaningful relationships.

Sub-Categories: Collaboration, Collaborative Commerce, Contact Management, Content Delivery, Content Integration, Content Management System, Corporate Portals, Customer Experience Management, Document Management, Information Management, Intranets, Messaging, Records Management, Search And Retrieval, Search Engines, Secure Content Management, SLA
Results 1 - 25 of 2239Sort Results By: Published Date | Title | Company Name
By: CDW     Published Date: Jun 30, 2015

Learn how working with Adobe Creative Cloud for teams enhances the creative process with new tools, features, and simplified integration with existing IT infrastructure and applications.

Tags : adobe, application, cloud, collaboration, content management system, productivity, cloud computing
    
By: CDW     Published Date: Jun 30, 2015

In this eSeminar, experts from Adobe and CDW discuss the new Adobe Creative Cloud for teams, a cloud-based solution that lets enterprises get the most out of their teams and their assets.

Tags : eseminar, adobe, cdw, cloud, content delivery, content integration, content management system, productivity
    
By: Cherwell Software     Published Date: Jun 29, 2015

Watch these informative videos to learn what parts of ITIL best suit your organization.

Tags : knowledge management, service level management, incident management, itil, itil framework, itil processes, itil best practices, itil explained
    
By: Diligent Corporation     Published Date: Jun 29, 2015

This white paper shows how board portals can help directors and company secretaries be more effective and secure in how they communicate.

Tags : board portal, advantages board portal, sharing documents, sharing information, benefits of board portals, electronic board solution, electronic board meeting, electronic board papers
    
By: Diligent Corporation     Published Date: Jun 29, 2015

Read this paper now to discover the reason why today there are more reasons than ever to move to electronic board communications.

Tags : digital board, digital board solutions, electronic board solutions, electronic board meeting, electronic board communications, board portal solutions, board portal, electronic board communication
    
By: Cherwell Software     Published Date: Jun 29, 2015

Five Habits of Highly Effective Service Desk Managers.

Tags : effective, service, manager, metrics, productivity, effectiveness, customer experience management, employee performance
    
By: Diligent Corporation     Published Date: Jun 29, 2015

This paper reveals how the paperless workplace has been a much-pursued goal for almost as long as there have been computers in the office.

Tags : technology, board, paperless, paperless workplace, workplace, board portals, boardroom, electronic board solution
    
By: Cherwell Software     Published Date: Jun 29, 2015

This guide provides: Key insight into how to create a service catalog, clear guidance on defining a service catalog, and an easy to use service catalog template to help you start realizing business and customer benefits.

Tags : service catalogue, service level agreement, service catalog template, operational service agreements, continual service improvement, best practices, information management, itil
    
By: FollowAnalytics     Published Date: Jun 26, 2015

Download this whitepaper to understand the importance of creating relevant push messaging that engages rather than alienates your users.

Tags : followanalytics, push marketing, push messaging, messaging, mobile marketing, marketing strategy, social media marketing, smart phones
    
By: Mimecast     Published Date: Jun 25, 2015

In this whitepaper, Countdown to Compromise: The Timeline of a Spear-Phishing Attack on Your Organization, see exactly what happens before, during and after an attack, all the mistakes that made you vulnerable, and how you can get ready for it.

Tags : mimecast, social media, spear-phishing, data breach, personalized emails, network defenses, security, it management
    
By: CDW     Published Date: Jun 25, 2015

One of the most important strategic issues IT decisionmakers face is how to best leverage the rapidly evolving cloud resources available today.

Tags : migration, enterprise, cloud, applications, application integration, collaboration, cloud computing, content management
    
By: CDW     Published Date: Jun 25, 2015

Cloud apps are on the rise. They’re streamlining work processes, elevating productivity and helping organizations reach peak performance. But getting there isn’t easy. We can ease the burdens that come with transitioning to the cloud and assist with the migration and implementation processes. So you can take your organization to new heights in no time.

Tags : cloud, application, cdw, migration, implementation, application performance management, collaboration, content management system
    
By: CDW     Published Date: Jun 25, 2015

Receive additional savings of up to 17% on top of your current discount level, and get a trusted, hassle-free PDF solution for your organization. Overview of Adobe Acrobat CLP Program.

Tags : adobe, cdw, clp pack, content management, collaboration, content management system, cloud computing, data center design and management
    
By: CDW     Published Date: Jun 25, 2015

A helpful infographic showing a comparison of Adobe Standard DC and Pro DC, the complete PDF solution for working anywhere.

Tags : adobe, infographic, acrobat, comparison, collaboration, collaborative commerce, content management system, cloud computing
    
By: Lucidworks     Published Date: Jun 24, 2015

Using content, context, and the crowd to build better search applications.

Tags : search platform, search query, search technologies, big data, high-volume data, database advancements, it management, knowledge management
    
By: F5 Networks Inc     Published Date: Jun 24, 2015

Enterprises are moving to a software-defined, private cloud data center model for agility, operational efficiency, and a self-service approach to deploying applications and associated services. They are utilizing a two-tier hybrid services architecture to get the benefits of specialized hardware for front door network services and scalable software for application, stack-specific services. Read this whitepaper to learn how to integrate the necessary services with the orchestration and automation systems of a software-defined data center.

Tags : appplication services, cloud, software, load balancing, iot, agility, automation, operational efficiency
    
By: F5 Networks Inc     Published Date: Jun 24, 2015

To succeed in this dynamic environment, organizations must create networks that combine core layer 4-7 functionality, programmability, and application fluency into a scalable Application Delivery Network. While these components all bring their individual benefits, the real lasting value lies in the resulting synergy of the combined solution. Read this whitepaper to learn about the five advantages of F5 when evaluating a replacement for Cisco ACE.

Tags : appplication services, cloud, software, load balancing, iot, agility, automation, operational efficiency
    
By: LogMeIn     Published Date: Jun 23, 2015

This report will help companies understand the relationship between support interactions, channels, and improving loyalty by investing in the right technology and resources to keep up with customers’ ever-changing behavior and preferences.

Tags : improving loyalty, customer loyalty, customer care, contact center, multi-device, customer relationships, technology, customer interaction service
    
By: LogMeIn     Published Date: Jun 23, 2015

This infographic provides a glimpse of the global insights gathered in Ovum's research report and highlights the current state of customer service, customers' preferences and where companies are falling short.

Tags : improving loyalty, customer loyalty, customer care, contact center, multi-device, customer relationships, technology, customer interaction service
    
By: LogMeIn     Published Date: Jun 23, 2015

This white paper reveals how to become mobile-minded enough to win with customers.

Tags : mobility, mobile-minded, mobile devices, go mobile, customer relationship, customer engagement, smartphones, tablets
    
By: LogMeIn     Published Date: Jun 23, 2015

This report shows the main findings and predictions for the future of workplace collaboration and how companies can find real value in bringing the workforce together with meeting tools.

Tags : workplace, the future of workplace, workplace collaboration, meeting tools, bring real value with meeting tools, virtual meetings, e-meetings, video conferencing
    
By: IBM     Published Date: Jun 22, 2015

According to Forrester Research, we have entered the era of Continuous Delivery. Clients are shifting from agile transformation to DevOps, while modern application delivery leaders are embracing DevOps to accelerate delivery of innovation.

Tags : financial services, best practices, continuous delivery, ibm, software development, it management, knowledge management, data management
    
By: IBM     Published Date: Jun 22, 2015

This webcast will highlight a major healthcare organization’s journey to implement better quality management approaches that impact its ability to achieve compliance for regulatory requirements. Learn how certain practices can reduce complexity and improve traceability and collaboration.

Tags : ibm, compliance requirements, quality management tools, quality management, best practices, software development, it management, knowledge management
    
By: Mimecast     Published Date: Jun 22, 2015

To find out if your data is being put at risk, get practical advice on how to eliminate this risk, and find out which vendor hits the ‘Bloor Bullseye’.

Tags : file sharing security, file sharing services, best practices, storage services, email security, security management, business intelligence, collaboration
    
By: ZirMED     Published Date: Jun 22, 2015

Read this healthcare providers' guide for expertise on effective revenue cycle management and long-term financial forecasting.

Tags : zirmed, cycle management, revnue, compliance, hippa, it spending, it budget, total cost of ownership
    
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