Knowledge Management White Papers

Knowledge Management is an umbrella term for making more efficient use of the human knowledge that exists within an organization. The major focus of knowledge management is to identify and gather content from documents, reports and other sources and to be able to search that content for meaningful relationships.

Sub-Categories: Collaboration, Collaborative Commerce, Contact Management, Content Delivery, Content Integration, Content Management System, Corporate Portals, Customer Experience Management, Document Management, Information Management, Intranets, Messaging, Records Management, Search And Retrieval, Search Engines, Secure Content Management, SLA
Results 1 - 25 of 1523Sort Results By: Published Date | Title | Company Name
By: IBM     Published Date: Apr 15, 2014

Organizations developing products and systems in industries such as automotive, aerospace and defense, medical devices and consumer electronics are undergoing a transformation driven by the rapid growth in functionality delivered by software and electronics. This paper outlines an approach for using this shift to gain a competitive advantage.

Tags : ibm, product development, systems development, it engineering, business objectives, traceability, collaboration, software development
    
By: Citrix Systems     Published Date: Apr 14, 2014

App and desktop virtualization is much more than a technology solution. It is transforming the way organizations of all sizes are enabling their workforces while simplifying the desktop management process for IT administrators. Download this white paper to learn more!

Tags : app virtualization, desktop virtualization, it administrators, desktop management, technology solutions, it management, knowledge management
    
By: HP     Published Date: Apr 13, 2014

Read how Specsavers reduces the time from test creation to test execution by 50% and cuts the time required for producing quality reports from 3 hours to 10 minutes a day through automated application lifecycle management.

Tags : hp agile manager, hp application, hp software tools, it case study, lifecycle intelligence, lifecycle management, specsavers, alm
    
By: HP     Published Date: Apr 13, 2014

Learn how business service management helped Vodafone Ireland transform from a reactive to a proactive IT Operations function. Read how BSM solutions enabled the Vodafone IT Operations group to align priorities to match the business and drive business value, delivering 300% ROI in one year.

Tags : apm, application performance, arcsight, bsm, business service management, communication service provider, ddma, discovery and dependency mapping
    
By: iCIMS     Published Date: Apr 03, 2014

Read iCIMS’ proprietary research on today’s job seeker behavior to understand where job seekers are looking for new opportunities and who is doing the looking. Learn how iCIMS’ applicant tracking system can help your company attract and hire the best talent.

Tags : applicant tracking systems (ats), candidate sourcing, employee engagement, external recruiting, hr strategy, job posting, online recruiting, recruitment technology
    
By: Bronto     Published Date: Mar 28, 2014

A love-infused tale of how email strategy may just save your relationships' or end them. This entertaining and informative paper explains how analyzing a small set of key metrics will provide answers to the big questions around declining engagement rates.

Tags : bronto, matketing, email marketing, subscribers, list serve, loyalty program, customer loyalty, customer retention
    
By: Turn     Published Date: Mar 27, 2014

Forrester Calculates the ROI of Turn.

Tags : turn, forrester, economic impact, roi, turn audience suite, turn campaign suite, digital media services, revenue growth
    
By: Dyn     Published Date: Mar 27, 2014

It’s well known that transactional email is used to send out shipping notices or password resets, but did you know that due to its high click-through rates, it can be a great way to communicate with your customers? With this guide, find out what you might be missing in your transactional emails.

Tags : dyn, dns, email, transactional email, email security, click through rates, consumer interaction, email delivery
    
By: Dyn     Published Date: Mar 27, 2014

In a world where we hear about website and email hacks almost daily, implementing security provisions is no longer an option. Not only can phishers hurt your company and customers, but your brand can take a beating too. Find out what you should be implementing to keep your brand safe.

Tags : dyn, email, email security, message, security management, phishing, it management, secure transmission
    
By: Windstream     Published Date: Mar 26, 2014

With so much information about cloud computing, it’s hard to know where to go or who to trust for information. Here’s a short resource guide on cloud computing trends.

Tags : windstream, cloud, cloud trends, cloud computing, great migration, cloud security, data, cloud for business
    
By: SilverSky     Published Date: Mar 26, 2014

The average employee sends and receives about 110 emails each day or 29,000 emails per year. One in every 20 of those emails contains “risky” data – from sensitive attachments to social security numbers to protected health information to valuable corporate secrets that set your organization apart. All of this risky data can become toxic to your company if it’s hacked or suffers a breach – causing reputational damage, customer loss, heavy fines and decreased competitive edge. SilverSky’s Email DLP is powered by IBM technology. Download SilverSky’s Email DLP white paper to review the 5 strategies your organization should be doing to protect your email.

Tags : silversky, ibm, email, email data loss prevention, data loss prevention, email security, email dlp, information security
    
By: SilverSky     Published Date: Mar 26, 2014

The Radicati Group, a technology market research firm, highlights its choices for Hosted Microsoft Exchange providers based on market share and functionality. They detail the criteria for a Top Performer in this market and include SilverSky in that category.

Tags : silversky, ibm, radicati group, technology market reserach, hosted microsoft exchange providers, hosted microsoft exchange, cloud mailbox, data center
    
By: SilverSky     Published Date: Mar 26, 2014

In this white paper, authored by technology market research firm The Radicati Group, the paper covers the ten reasons you should outsource your archiving solution, the seven unique benefits of archiving in the cloud and the how the SilverSky solution, powered by IBM compares.

Tags : silversky, ibm, radicati group, technology market research, cloud mailbox, email archiving, cloud based email archiving, archiving solution
    
By: SilverSky     Published Date: Mar 26, 2014

In this white paper, we look at the best way for enterprises to make the move to the cloud and explore how to ensure that security, scalability, and flexibility are not compromised.

Tags : silversky, exchange, cloud exchange, cloud, security, scalability, flexibility, hosted exchange
    
By: SilverSky     Published Date: Mar 26, 2014

This white paper includes a comprehensive list of things to consider in evaluating cloud-based email solutions, from the hidden costs of hosting your own, to additional services you might need, as well as what questions to ask your provider.

Tags : silversky, cloud based email, cloud, email solutions, security, archiving, data protection, collaboration
    
By: SilverSky     Published Date: Mar 26, 2014

The Radicati Group, a technology market research firm, highlights its choices for Cloud Business Email providers based on market share and functionality. They detail the criteria for a Top Performer in this market and include SilverSky in that category.

Tags : silversky, ibm, cloud, cloud business, email, cloud business email, market quadrant, cloud based services
    
By: ServiceNow     Published Date: Mar 26, 2014

Learn how creating a great service catalog can help alleviate the pressure of demonstrating the value of IT to the business and why many consider it to be fundamental to any IT improvement initiative.

Tags : service catalog, visibility, it value, compliance, service management, records management, itil, project management
    
By: CompareBusinessProducts.com     Published Date: Mar 21, 2014

Learn about the 5 most commonly made mistakes when purchasing business phone systems and see how your organization can avoid these costly pitfalls to receive the system that will benefit them the most.

Tags : compare business, common business concerns, voip, small business, phone system, business phone, purchase decision, networking
    
By: CompareBusinessProducts.com     Published Date: Mar 21, 2014

Learn about the best ways to future-proof your business communications strategy to prepare your organization to be able to communicate with your clients and employees regardless of what device they prefer to use.

Tags : compare business, common business concerns, voip, small business, phone system, business phone, purchase decision, networking
    
By: Asure Software     Published Date: Mar 20, 2014

Through better utilization of meeting space, businesses can grow intelligently maximizing existing space to its fullest potential. Please download the whitepaper to learn more!

Tags : asure, workplace space, space utilization, efficient measurements, work productivity, effective use of space, workplace space software, knowledge management
    
By: Asure Software     Published Date: Mar 20, 2014

Asure Space will help simplify your workplace by offering ten strategies to maximize workplace utilization.

Tags : asure, workplace space, space utilization, efficient measurements, work productivity, effective use of space, workplace space software, knowledge management
    
By: Asure Software     Published Date: Mar 20, 2014

Asure Software explains current trends in workplace utilization in order to integrate more collaborative work.

Tags : asure, workplace space, space utilization, efficient measurements, work productivity, effective use of space, workplace space software, knowledge management
    
By: Asure Software     Published Date: Mar 19, 2014

Why is finding an effective way to measure space utilization an important tool in today’s modern office space era? Read this paper to find out!

Tags : asure, workplace space, space utilization, efficient measurements, work productivity, effective use of space, workplace space software, knowledge management
    
By: Arbor     Published Date: Mar 13, 2014

For hosting and cloud service providers, learn how to secure your data and seize those opportunities of generating more revenue.

Tags : arbor, frost and sullivan, arbor networks, ddos protection, hosting providers, cloud providers, cloud service, attack trends
    
By: Arbor     Published Date: Mar 13, 2014

In this white paper, we’ll examine how the Pravail® portfolio from Arbor Networks can empower your network operations and security teams to more efficiently help protect the integrity and availability of your enterprise network against advanced attacks.

Tags : arbor, arbor networks, enterprise network, global attack, connecting workforces, internal operations, growing revenue, retaining customers
    
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