Knowledge Management White Papers

Knowledge Management is an umbrella term for making more efficient use of the human knowledge that exists within an organization. The major focus of knowledge management is to identify and gather content from documents, reports and other sources and to be able to search that content for meaningful relationships.

Sub-Categories: Collaboration, Collaborative Commerce, Contact Management, Content Delivery, Content Integration, Content Management System, Corporate Portals, Customer Experience Management, Document Management, Information Management, Intranets, Messaging, Records Management, Search And Retrieval, Search Engines, Secure Content Management, SLA
Results 1 - 25 of 1811Sort Results By: Published Date | Title | Company Name
By: harmon.ie     Published Date: Dec 17, 2014

In this Gigaom Research Webinar, we will examine how companies can successfully translate and present the most relevant updates from disjointed cloud sources for their users. We will discuss real-world examples and draw lessons that businesses of all sizes can use.

Tags : harminie, social collaboration, sharepoint apps, outlook apps, mobile enterprise, erp, data, wide area networks
    
By: IBM     Published Date: Dec 15, 2014

In spite of everything that is changing with Enterprise Social Networks, some things are staying the same: IBM was ranked as the market leader for enterprise social software. 

Tags : social software, market share leader, enterprise social software, leading vendors, it management, knowledge management, enterprise applications, data management
    
By: Oracle     Published Date: Dec 11, 2014

There are so many social options for businesses these days it can be overwhelming. This guide gives you some helpful tips on choosing what communities – from online forums and content hosting sites to brand communities and Q&A sites – are right for your business goals. How do you plan for participation? How do you ensure the highest value is delivered. And do you need a designated community manager? Find out.

Tags : oracle, eloqua, creative kickstarter, q&a, monitoring, networking, it management, knowledge management
    
By: Oracle     Published Date: Dec 11, 2014

"Tips and tricks from the experts: How to ensure a smooth marketing automation software implementation. This guide will give you the top seven steps you must take before implementing any marketing automation software solution. From team formation and alignment to system integration and training, this is a must read for the concerned project manager or IT professional. Read: “Managing a Smooth Marketing Automation Software Implementation”"

Tags : oracle, eloqua, marketing automation, crm, intelligent integration, data quality, networking, software development
    
By: Oracle     Published Date: Dec 11, 2014

"Hopeful messaging is wasted messaging. Clear targeting means more than just Who. It also demands a knowledge of How, When, and What. Read this quick guide on what you can do to ensure your web pages and white papers, social posts, and search optimization are primed and ready for any “road to discovery” your audience takes. Get a clearer picture of who is involved in the buying process. Download the “Modern Marketing Essentials How-To Guide: Targeting”

Tags : oracle, marketing cloud, targetting, persona-driven communication, segmentation, database transformation, networking, software development
    
By: Oracle     Published Date: Dec 11, 2014

It used to take just a slidedeck and some brochures to “enable” the sales team. Not anymore. With modern marketing technology, you now can arm sales with ESP-like insights on their prospects’ online activities in regards to your products and services. This guide reveals the insights and ammunition Modern Marketing offers around determining buyer readiness and the most effective ways to engage each, individually. Read it now.

Tags : oracle, eloqua, sales enablement, high-quality leads, productive marketing, networking, it management, knowledge management
    
By: Oracle     Published Date: Dec 11, 2014

"It’s not a secret: Your prospects are learning about your products without your help. The hidden sales cycle has emerged over the past decade as the world has moved online. Before, the only way customers and prospects could get information about your products and services was by talking to you. Today, talking to you is the last thing they do. By the time they finally get in touch, most of them will have made their decisions. No more than ever, you must have a strategy in place to engage prospects anytime. Download: “Are you Taking Advantage of the Hidden Sales Cycle?” "

Tags : sales cycle, oracle, eloqua, online information, eguide, networking, software development, knowledge management
    
By: SilverSky     Published Date: Dec 11, 2014

Forrester's 26-criteria evaluation of managed security service providers (MSSPs) included the 13 most significant vendors in the North American market that security and risk professionals can turn to for solving some of their most important security challenges. Forrester’s assessment evaluates MSS offerings based on current offering, market presence and strategy. SilverSky was named a “leader” in the report, with highest marks for delivery capabilities and services and its market presence in North America. Forrester states in the report that, “SilverSky capabilities rival those of larger companies."

Tags : mssps, managed security service, security challenges, security professionals, security, it management, knowledge management, enterprise applications
    
By: Comview     Published Date: Dec 10, 2014

Download this white paper, and uncover the steps this HIT team took to manage their IT and telecommunications portfolio, translating to millions in savings on their operations budget! Discover the hidden costs of your organization’s technologies, and their massive impact on the annual IT and telecom budget.

Tags : comview, telecom management, telecom expense management, healthcare telecom, it budget, telecom budget, internetworking hardware, ip networks
    
By: Enterprise Mobile     Published Date: Dec 08, 2014

Download this solution brief and learn how to address management challenges while reaping the rewards that mobility has to offer.

Tags : enterprise mobile, mobility management, management strategy, risk management, mobility, enterprise applications, application risk management, enterprise mobility management
    
By: Enterprise Mobile     Published Date: Dec 04, 2014

Mobile devices are small—many of them fit right into the palm of the hand—so why is handling a successful mobile infrastructure such a big hassle? The right provider can help with everything from planning and strategy to ongoing support and analytics. But how do you find the right provider? Our Mobility Services RFP template will guide you through the process.

Tags : managed mobility services, mobility-as-a service, enterprise mobile, mobility, enterprise mobility, mobile strategy, mobile management, device management
    
By: Enterprise Mobile     Published Date: Dec 04, 2014

Employees today want more—and they need more—if they’re going to stay productive from anywhere, which is usually the primary goal of having mobile devices in the first place. The right apps can enhance employee productivity, reduce expenses, and increase profitability which means that the decisions you make about the apps your organization uses are among the most important decisions your organization makes. No pressure, right? Our Mobile Application Development solution brief covers: App delivery Providing support for apps Securing apps

Tags : managed mobility services, mobility-as-a service, enterprise mobile, mobility, enterprise mobility, mobile management, device management, mobile applications
    
By: Enterprise Mobile     Published Date: Dec 04, 2014

A revolution is taking place, and it’s happening in every corporate office across the globe. Mobile devices have completely transformed the way we work, and with the increasing capabilities of the next generation of devices, the need to incorporate mobility into your strategic planning is only going to increase.

Tags : managed mobility services, mobility-as-a service, enterprise mobile, mobility, enterprise mobility, mobile management, device management, mobile applications
    
By: Enterprise Mobile     Published Date: Dec 04, 2014

Deployment is an often-overlooked area of a company’s mobile strategy. Get it right, and your employees are off and running without a second thought. Get it wrong, and your mobile initiatives will suffer.

Tags : managed mobility services, mobility-as-a service, enterprise mobile, mobility, enterprise mobility, mobile management, device management, mobile deployment
    
By: Enterprise Mobile     Published Date: Dec 04, 2014

While the consumer benefits of Apple devices are well known, less attention is paid to their role in an enterprise environment. It’s time to start paying attention. Apple offers a number of features built for business and as the first company approved for mobile deployments by the Apple Consultants Network, Enterprise Mobile has unique insight into these features.

Tags : managed mobility services, mobility-as-a service, enterprise mobile, mobility, enterprise mobility, mobile management, device management, mobile deployment
    
By: DataSift     Published Date: Dec 04, 2014

How is working with social media data relevant and accessible in the context of application development? How can working with social media data be made valuable as well as both economically and technically feasible?

Tags : datasift, social media data, social media, social media analytics, application development, big data, business activity monitoring, business analytics
    
By: IBM     Published Date: Dec 02, 2014

Across the automotive industry, organizations are using analytics to transform all aspects of their business. In the vast majority of instances, the analytics performed is on data that is already available within the organization or wider automotive ecosystem, but has not yet been tapped to use its full potential. Analytics can unlock the value held in this data, helping to answer key “what if” questions across the organization and the value chain. For example, what if dealerships could better understand their customers’ digital journey? Or what if manufacturing could improve visibility into parts, assembly and vehicle inventory?

Tags : automotive analytics, automotive ecosystem, automotive manufacturing, advanced analytics, it management, knowledge management, enterprise applications, business intelligence
    
By: IBM     Published Date: Dec 02, 2014

In a recent Aberdeen Group Analyst Insight report,1 Asset Management: The Changing Landscape of Predictive Maintenance, a survey of executives states that the number one risk to operations was failure of their critical physical assets —ensuring that they are available, reliable and performing as originally intended. Though, such a risk can become an opportunity. Top-performing companies rely on analytics related to maintenance, safety and replacement equipment to plan for capital expenditures, manage their assets on a daily basis and maximize asset performance.

Tags : asset productivity, operational performance, predictive maintenance, operational costs, it management, knowledge management, enterprise applications, business intelligence
    
By: IBM     Published Date: Dec 02, 2014

Dramatic changes across the oil and gas industry require new approaches for managing information, analyzing patterns and optimizing outcomes in both upstream and downstream operations. Forward-thinking oil and gas companies will turn information into actionable insights in order to: • Enhance exploration and production • Improve refining and manufacturing efficiency • Optimize global operations

Tags : it management, knowledge management, enterprise applications, business intelligence
    
By: IBM     Published Date: Dec 01, 2014

With the introduction of sophisticated threats such as advanced phishing and malware, authentication can become less effective. Authentication methods can be bypassed by fraudsters and traditional risk-based authentication solutions can cause many users to be unnecessarily challenged and disrupted, yet do not manage to reduce fraud. As fraud rises, there is a strong need for fraud tools that can detect account takeover and fraudulent transactions. IBM® Security Trusteer™ Pinpoint Criminal Detection software offers a next generation approach that helps address the challenges of traditional risk engines.

Tags : fraud detection, cybercrime, cyber threat, malware, security, it management, knowledge management, enterprise applications
    
By: IBM     Published Date: Dec 01, 2014

With the rise of mobile usage and increased mobile banking functionality, cyber criminals are targeting the mobile channel with advanced malware, cross channel attacks across online and mobile and social engineering that have typically been seen on the PC.

Tags : mobile malware, mobile usage, mobile security, cybercrime, security, it management, wireless, knowledge management
    
By: IBM     Published Date: Dec 01, 2014

Cybercriminals are stepping up their attacks on financial institutions by gaining control of customer devices with highly advanced man-in-the-browser (MitB) malware and spear phishing attacks. They then conduct real-time credential theft and take over accounts. The main reason for cybercriminals’ continued success is that highly evasive advanced financial malware allows for a wide variety of attacks that are very difficult to detect with traditional fraud prevention technologies.

Tags : cybercrime, fraud prevention, mitb, malware, security, it management, knowledge management, enterprise applications
    
By: Epicor Software     Published Date: Nov 25, 2014

If you’re looking for your first ERP system or looking to upgrade from an existing system, the evaluation, selection and implementation process is a long-term strategic decision for your organization. This whitepaper will help you through the process.

Tags : enterprise resource planning, erp, erp system, software, software implementation, software solution, upgrade software, distribution
    
By: IBM     Published Date: Nov 25, 2014

Read this ebook from the Aberdeen Group to see the results of a wide-ranging study of retailers across multiple segments. Find out what it takes to enhance loyalty and satisfaction while increasing sales and margins in the connected-customer era.

Tags : merchandise optimization, customer empowerment, retail, aberdeen group, it management, knowledge management, enterprise applications, data management
    
By: IBM     Published Date: Nov 25, 2014

When empowered customers use multiple channels to engage and purchase, merchants struggle to make optimal merchandising decisions to maximize sales, profit and shopper loyalty. We’ll show you how IBM can help through our portfolio of Omni-Channel Merchandise Optimization solutions.

Tags : ibm, ibm experienceone, optimal merchandising, cloud-computing, software development, it management, knowledge management, enterprise applications
    
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