Knowledge Management White Papers

Knowledge Management is an umbrella term for making more efficient use of the human knowledge that exists within an organization. The major focus of knowledge management is to identify and gather content from documents, reports and other sources and to be able to search that content for meaningful relationships.

Sub-Categories: Collaboration, Collaborative Commerce, Contact Management, Content Delivery, Content Integration, Content Management System, Corporate Portals, Customer Experience Management, Document Management, Information Management, Intranets, Messaging, Records Management, Search And Retrieval, Search Engines, Secure Content Management, SLA
Results 1 - 25 of 2239Sort Results By: Published Date | Title | Company Name
By: CDW     Published Date: Jun 30, 2015

Learn how working with Adobe Creative Cloud for teams enhances the creative process with new tools, features, and simplified integration with existing IT infrastructure and applications.

Tags : adobe, application, cloud, collaboration, content management system, productivity, cloud computing
    
By: CDW     Published Date: Jun 30, 2015

In this eSeminar, experts from Adobe and CDW discuss the new Adobe Creative Cloud for teams, a cloud-based solution that lets enterprises get the most out of their teams and their assets.

Tags : eseminar, adobe, cdw, cloud, content delivery, content integration, content management system, productivity
    
By: FollowAnalytics     Published Date: Jun 26, 2015

Download this whitepaper to understand the importance of creating relevant push messaging that engages rather than alienates your users.

Tags : followanalytics, push marketing, push messaging, messaging, mobile marketing, marketing strategy, social media marketing, smart phones
    
By: Mimecast     Published Date: Jun 25, 2015

In this whitepaper, Countdown to Compromise: The Timeline of a Spear-Phishing Attack on Your Organization, see exactly what happens before, during and after an attack, all the mistakes that made you vulnerable, and how you can get ready for it.

Tags : mimecast, social media, spear-phishing, data breach, personalized emails, network defenses, security, it management
    
By: CDW     Published Date: Jun 25, 2015

One of the most important strategic issues IT decisionmakers face is how to best leverage the rapidly evolving cloud resources available today.

Tags : migration, enterprise, cloud, applications, application integration, collaboration, cloud computing, content management
    
By: CDW     Published Date: Jun 25, 2015

Cloud apps are on the rise. They’re streamlining work processes, elevating productivity and helping organizations reach peak performance. But getting there isn’t easy. We can ease the burdens that come with transitioning to the cloud and assist with the migration and implementation processes. So you can take your organization to new heights in no time.

Tags : cloud, application, cdw, migration, implementation, application performance management, collaboration, content management system
    
By: CDW     Published Date: Jun 25, 2015

Receive additional savings of up to 17% on top of your current discount level, and get a trusted, hassle-free PDF solution for your organization. Overview of Adobe Acrobat CLP Program.

Tags : adobe, cdw, clp pack, content management, collaboration, content management system, cloud computing, data center design and management
    
By: CDW     Published Date: Jun 25, 2015

A helpful infographic showing a comparison of Adobe Standard DC and Pro DC, the complete PDF solution for working anywhere.

Tags : adobe, infographic, acrobat, comparison, collaboration, collaborative commerce, content management system, cloud computing
    
By: Lucidworks     Published Date: Jun 24, 2015

Using content, context, and the crowd to build better search applications.

Tags : search platform, search query, search technologies, big data, high-volume data, database advancements, it management, knowledge management
    
By: F5 Networks Inc     Published Date: Jun 24, 2015

Enterprises are moving to a software-defined, private cloud data center model for agility, operational efficiency, and a self-service approach to deploying applications and associated services. They are utilizing a two-tier hybrid services architecture to get the benefits of specialized hardware for front door network services and scalable software for application, stack-specific services. Read this whitepaper to learn how to integrate the necessary services with the orchestration and automation systems of a software-defined data center.

Tags : appplication services, cloud, software, load balancing, iot, agility, automation, operational efficiency
    
By: F5 Networks Inc     Published Date: Jun 24, 2015

To succeed in this dynamic environment, organizations must create networks that combine core layer 4-7 functionality, programmability, and application fluency into a scalable Application Delivery Network. While these components all bring their individual benefits, the real lasting value lies in the resulting synergy of the combined solution. Read this whitepaper to learn about the five advantages of F5 when evaluating a replacement for Cisco ACE.

Tags : appplication services, cloud, software, load balancing, iot, agility, automation, operational efficiency
    
By: LogMeIn     Published Date: Jun 23, 2015

This report will help companies understand the relationship between support interactions, channels, and improving loyalty by investing in the right technology and resources to keep up with customers’ ever-changing behavior and preferences.

Tags : improving loyalty, customer loyalty, customer care, contact center, multi-device, customer relationships, technology, customer interaction service
    
By: LogMeIn     Published Date: Jun 23, 2015

This infographic provides a glimpse of the global insights gathered in Ovum's research report and highlights the current state of customer service, customers' preferences and where companies are falling short.

Tags : improving loyalty, customer loyalty, customer care, contact center, multi-device, customer relationships, technology, customer interaction service
    
By: LogMeIn     Published Date: Jun 23, 2015

This white paper reveals how to become mobile-minded enough to win with customers.

Tags : mobility, mobile-minded, mobile devices, go mobile, customer relationship, customer engagement, smartphones, tablets
    
By: LogMeIn     Published Date: Jun 23, 2015

This report shows the main findings and predictions for the future of workplace collaboration and how companies can find real value in bringing the workforce together with meeting tools.

Tags : workplace, the future of workplace, workplace collaboration, meeting tools, bring real value with meeting tools, virtual meetings, e-meetings, video conferencing
    
By: IBM     Published Date: Jun 22, 2015

According to Forrester Research, we have entered the era of Continuous Delivery. Clients are shifting from agile transformation to DevOps, while modern application delivery leaders are embracing DevOps to accelerate delivery of innovation.

Tags : financial services, best practices, continuous delivery, ibm, software development, it management, knowledge management, data management
    
By: IBM     Published Date: Jun 22, 2015

This webcast will highlight a major healthcare organization’s journey to implement better quality management approaches that impact its ability to achieve compliance for regulatory requirements. Learn how certain practices can reduce complexity and improve traceability and collaboration.

Tags : ibm, compliance requirements, quality management tools, quality management, best practices, software development, it management, knowledge management
    
By: Mimecast     Published Date: Jun 22, 2015

To find out if your data is being put at risk, get practical advice on how to eliminate this risk, and find out which vendor hits the ‘Bloor Bullseye’.

Tags : file sharing security, file sharing services, best practices, storage services, email security, security management, business intelligence, collaboration
    
By: ZirMED     Published Date: Jun 22, 2015

Read this healthcare providers' guide for expertise on effective revenue cycle management and long-term financial forecasting.

Tags : zirmed, cycle management, revnue, compliance, hippa, it spending, it budget, total cost of ownership
    
By: Oracle     Published Date: Jun 19, 2015

I responsabili del servizio clienti ricoprono un ruolo fondamentale nella definizione del marchio. Tuttavia, per essere in linea perfetta con il ruolo, queste persone devono essere consapevoli dell'importanza della creatività in ciò che fanno: il servizio clienti richiede progettazione.

Tags : customer loyalty, achieve customer loyalty, customer service, loyalty, influence consumer behavior, persuade customers, customer interaction service, customer relationship management
    
By: Oracle     Published Date: Jun 19, 2015

This report will show you smarter ways to persuade your customers to keep spending with you.

Tags : customer loyalty, achieve customer loyalty, customer service, loyalty, influence consumer behavior, persuade customers, customer interaction service, customer relationship management
    
By: ConceptShare     Published Date: Jun 17, 2015

This white paper is written as an introduction to the idea of Creative Operations Business Intelligence. The marketing and creative production organizations that embrace this concept will maximize their work in progress performance.

Tags : conceptshare, market intelligence, business intelligence, strategy, big data, business analytics, marketing automation, collaboration
    
By: Nexgate     Published Date: Jun 17, 2015

This report will outline a framework for assigning roles and responsibilities to manage social media risk.

Tags : proofpoint, nexgate, social media risk, social media, risk management, compliance, security policies, content delivery
    
By: IBM     Published Date: Jun 16, 2015

Read the white paper to learn how a good data center strategy can help you prepare for the rigors and unpredictability of emerging technologies. Find out how IBM’s predictive analytics are helping companies build more accurate, forward-looking data center strategies and how those strategies are leading to more agile, efficient and resilient infrastructures.

Tags : data center, predictive analytics, data center strategy, resilient infrastructure, cloud computing, social collaboration, business analytics, emerging technologies
    
By: IBM     Published Date: Jun 16, 2015

IBM takes a broadly integrated approach to hardware, software and multi-vendor support that can help you find new ways to help simplify IT asset management, enhance quality and control costs.

Tags : technology infrastructure, virtualization, it business solutions, software service services, best practices, infrastructure management, technical support relationship, dynamic infrastructure
    
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