Knowledge Management White Papers

Knowledge Management is an umbrella term for making more efficient use of the human knowledge that exists within an organization. The major focus of knowledge management is to identify and gather content from documents, reports and other sources and to be able to search that content for meaningful relationships.

Sub-Categories: Collaboration, Collaborative Commerce, Contact Management, Content Delivery, Content Integration, Content Management System, Corporate Portals, Customer Experience Management, Document Management, Information Management, Intranets, Messaging, Records Management, Search And Retrieval, Search Engines, Secure Content Management, SLA
Results 1 - 25 of 1656Sort Results By: Published Date | Title | Company Name
By: IBM     Published Date: Jul 30, 2014

COOs responsibilities are expanding beyond cost saving and efficiency to include a growing role in raising revenues. By transforming processes, they're providing customers more relevant experiences. Center for Applied Insights talked to COOs across industries to find out more.

Tags : ibm, business processes, smarter process, coo, cost saving, efficiency, it management, knowledge management
    
By: Foxit     Published Date: Jul 25, 2014

Learn about why your organization should go paperless and see how this can increase productivity and save your organization money.

Tags : foxit, paperless, save money, increase productivity, information sharing, knowledge management, enterprise applications
    
By: Foxit     Published Date: Jul 25, 2014

Learn why enterprises should standardize on a single PDF provider and see how this can provide a complete solution at an affordable price to address the needs of dissimilar users.

Tags : foxit, single pdf provider, computing platforms, software applications, customer ease, enterprises, knowledge management, enterprise applications
    
By: Egencia     Published Date: Jul 25, 2014

Just six months after signing on with Egencia for their corporate travel management, NASDAQ OMX Group, Inc. (“NASDAQ OMX”), has realized savings of $500,000 (a 32% reduction), increased online adoption from 30% to 61% and reduced the number of hours needed to manage the travel program by 50 hours per week. In addition, 90% of surveyed travelers indicated they would recommend Egencia to a colleague.

Tags : egencia, nasdaq omx, business travel, corporate travel management, travel spend, travel programs, knowledge management
    
By: AtTask Q3 N. America Lead Gen     Published Date: Jul 17, 2014

If you’re reading this eBook, it’s probably because you’ve got a pest control problem. This isn’t just an irritating lizard infestation, though. This is larger and nastier than lizards; it’s a huge, nasty, fire-breathing, hard to ignore, dragon. The dragon of work chaos. And you need to know how to slay it. Well, there’s no need to fear. This eBook will teach you the right—and necessary—weapons to help you extinguish the fire, examine your burn wounds, and exterminate the work chaos dragon for good.

Tags : at task, work chaos, solutions, input processes, poor visibility, resources, knowledge management, enterprise applications
    
By: AtTask Q3 N. America Lead Gen     Published Date: Jul 17, 2014

When it comes to project management, we tend to talk about the tactical—the assignments, the tasks, the approvals, and so on. But business is evolving, and many project teams are now being asked to lead change, instead of just timelines and milestones. This evolution is accelerating and is driven by fresh thinking and business necessity supported by advanced technologies that are highly accessible to a much broader range of contributors. Effectively managing work is no longer just the role of a few specialists. In this Whitepaper you will learn lessons from 40 PPM experts on making the transition from project management to project leadership.

Tags : at task, it organizations, work requests, technology changes, project updates, status reports, project management, knowledge management
    
By: AtTask Q3 N. America Lead Gen     Published Date: Jul 17, 2014

Rapid changes in both technology and business mean that IT departments are constantly barraged with new projects whether it's writing a web app or implementing new infrastructure for mobile application. It's a challenge just to stay ahead of the curve. This Whitepaper examines the top 10 every day pains that prevent IT managers from getting work done and offers some new and trusted solutions for improving your productivity.

Tags : at task, it organizations, work requests, technology changes, project updates, status reports, project management, knowledge management
    
By: Pitney Bowes     Published Date: Jul 17, 2014

Watch this recorded webinar to learn why retailers need to give price-sensitive web consumers stellar customer service and value through guaranteed landed costs and accurate delivery times and tracking.

Tags : pitney bowes, ecommerce, retail, online business, shipping, tracking, tracking and shipping, customer service
    
By: AlienVault     Published Date: Jul 14, 2014

While vulnerability assessments are essential, considering vulnerability data in a vacuum greatly limits your ability to prioritize your action plan in an effective way. Without the context of which vulnerabilities are the most severe, which are actively being targeted, which are on critical assets, etc, you may waste time checking things off the list without actually improving security. Join us for this session to learn how to integrate threat intelligence into your vulnerability management strategy.

Tags : alienvault, threat intelligence, vulnerability assessments, vulnerability data, security, it management, knowledge management
    
By: AlienVault     Published Date: Jul 14, 2014

Event logs provide valuable information to troubleshoot operational errors, and investigate potential security exposures. They are literally the bread crumbs of the IT world. As a result, a commonly-used approach is to collect logs from everything connected to the network "just in case" without thinking about what data is actually useful. But, as you're likely aware, the "collect everything" approach can actually make threat detection and incident response more difficult as you wade through massive amounts of irrelevant data. Join us for this session to learn practical strategies for defining what you actually need to collect (and why) to help you improve threat detection and incident response, and satisfy compliance requirements.

Tags : alienvault, troubleshooting operational errors, potential security exposures, satisfy compliance requirements, security, it management, knowledge management
    
By: AlienVault     Published Date: Jul 14, 2014

If you're like most IT practitioners, you are busy. You have a million things to do and preparing the reports needed to prove PCI DSS compliance requires time you just don't have. It doesn't have to be so hard. In this practical webinar, PCI DSS compliance experts walk through strategies for taking the pain out of PCI DSS reporting.

Tags : alienvault, pci dss reporting, pci dss compliance, it management, knowledge management
    
By: Symantec     Published Date: Jul 11, 2014

Today's datacenters face a gauntlet of challenges including protection of physical and virtual environments, fast recovery of data, reducing backup times and storage requirements, server consolidation, and disaster recovery. How are savvy CIO's conquering these types of challenges? Find out how in this white paper by Expert, David Davis.

Tags : data, protection, physical and virtual environment, recovery, storage, consolidation, cio's, networking
    
By: AT Task     Published Date: Jun 25, 2014

Do projects seem to appear out of nowhere? Do you find yourself scrambling to pull together reports for executives? Download this free guide and learn about several project portfolio management pitfalls and how AtTask can help you avoid them.

Tags : at task, project portfolio, portfolio management, pmo directors, portfolio managers, data, project planning, knowledge management
    
By: AT Task     Published Date: Jun 25, 2014

Is your IT organization plagued by overburdened resources, too many meetings and work request interruptions? Download this eBook to learn about 10 problems preventing your IT team from doing their best work and how to solve them. Get the eBook now.

Tags : at task, it organizations, work requests, technology changes, project updates, status reports, project management, knowledge management
    
By: AT Task     Published Date: Jun 25, 2014

Work chaos comes in many forms: random input processes, disconnected activities, poor visibility into work and more. Read this eBook: "How to Slay the Dragon of Enterprise Work" and learn how slaying the work chaos dragon will help you simplify your processes, connect team members, save time and money, and more. Get the eBook today.

Tags : at task, work chaos, solutions, input processes, poor visibility, resources, knowledge management, enterprise applications
    
By: CompareBusinessProducts.com     Published Date: Jun 24, 2014

A Computerworld article on VoIP asks readers to imagine that they have a device that is 100% available (well nearly), quite secure, costs of use dropping all the time and absolutely no dearth of spares or even vendors, an application that needs zero user training and has extremely high user acceptance. Download to learn more.

Tags : voip, investment, computer world, phone system, user training, secure, knowledge management, enterprise applications
    
By: Global Knowledge     Published Date: May 29, 2014

This paper is aimed at IT professionals who are interested in earning a VMware Certified Professional on Data Center Virtualization (VCP5-DCV) certification. It provides the benefits of having the certification, details for earning the certification, and tips for passing the exam.

Tags : global knowledge, vcp5-dcv, vmware, data center virtualization, certification, it professionals, vmware certified professionals, it management
    
By: Global Knowledge     Published Date: May 29, 2014

Like many UNIX operating systems, AIX uses the concepts of Logical Volume Management (LVM) in its data management architecture. This white paper explains the specifics of the AIX LVM and provides some tips and best practice recommendations to get the most from your AIX disk storage.

Tags : global knowledge, unix operating systems, aix, logical volume managment, lvm, disk storage, it management, knowledge management
    
By: Agile IT     Published Date: May 13, 2014

The American Federation of Government Employees (AFGE) is the largest federal labor union, representing close to 650,000 federal government employees. Since the organization was looking for a cost-effective solution to upgrade its mail system and communication environment, and its users were already familiar with Microsoft programs, the organization looked to migrate to Microsoft Office 365 with the help of Agile IT.

Tags : federal labor union, office 365, agile it, networking, it management, knowledge management, enterprise applications, platforms
    
By: HP     Published Date: May 05, 2014

Service virtualization and testing automation speed time-to-market: Discover how Walgreens has reduced application development cycle time (from 10 weeks to 5 to 7 weeks), transformed testing into a non-linear, agile process and ensured high quality of proprietary business applications using HP Application Lifecycle Management solutions. Walgreens is a leader in providing consumers with multi-channel access to pharmacy and health-and-wellness related goods and services.

Tags : hp uft, hp service virtualization, hp application, hp software tools, it case study, lifecycle intelligence, lifecycle management, alm
    
By: HP     Published Date: May 05, 2014

Service virtualization and testing automation speed time-to-market: Discover how Walgreens has reduced application development cycle time (from 10 weeks to 5 to 7 weeks), transformed testing into a non-linear, agile process and ensured high quality of proprietary business applications using HP Application Lifecycle Management solutions. Walgreens is a leader in providing consumers with multi-channel access to pharmacy and health-and-wellness related goods and services

Tags : hp quality center, hp performance center, performance testing, hp application, hp software tools, it case study, lifecycle intelligence, lifecycle management
    
By: OpenText     Published Date: May 01, 2014

Watch this customer experience management video to listen to a discussion focused on challenging key misconceptions and clarifying new and existing terminology relating to CEM.

Tags : opentext cem, web experience management, omni-channel touch points, multi-channel, web content management, content management system, digital asset management, knowledge management
    
By: Allscripts     Published Date: May 01, 2014

Virdee Medical, a busy private pediatric practice, traded paper charts for a hosted Allscripts solution in 2010. Now, with the improved efficiencies of Allscripts Professional in a hosted environment, Virdee Medical can focus more intently than ever on providing the highest quality patient care.

Tags : allscripts, virdee medical, ehr, practice management, electronic health record, time and investment, pediatric practice, allscripts professional
    
By: OpenText     Published Date: Apr 23, 2014

Learn the 10 best practices on how to seamlessly implement a successful Digital Asset Management system for your enterprise and see how it can allow you to reduce Total Cost of Ownership and increase operational efficiency.

Tags : opentext cem, web experience management, omni-channel touch points, multi-channel, web content management, content management system, digital asset management, knowledge management
    
By: OpenText     Published Date: Apr 23, 2014

Learn how to build multichannel and multilingual customer engagement in order to create a better relationship with your global customers.

Tags : opentext cem, web experience management, omni-channel touch points, multi-channel, web content management, content management system, digital asset management, knowledge management
    
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