Service Management White Papers

The term Service Management is most widely used as the component of Operations Support Systems responsible for service delivery, such as order management, inventory management, provisioning and activation, network topology management and maintenance, and stability/performance diagnostics of communication service providers and their networks. A service management system automates manual operations of the network, delivery services, and support, making these areas more efficient and error-free.
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By: Comcast     Published Date: Jan 15, 2015

It’s the challenge businesses of every size wrestle with: How to improve employee productivity while driving down costs. Technology can help achieve that goal – when the right tools are used.

Tags : comcast, technology, business, blueprint, plan, start-up, start, future
    
By: HP     Published Date: Nov 05, 2014

Remove the unnecessary burdens of server management and provisioning with HP Integrated Lights-Out (iLO), designed to support the full lifecycle of servers from initial deployment to ongoing management and service alerting.

Tags : server management, streamlined, it life cycle, business intelligence, remote support, licensing options, servers, bladesystem
    
By: Lenovo     Published Date: Sep 16, 2014

Renewed interest in Virtualized Desktop Infrastructure (VDI) comes largely from the need to solve mobility and BYOD demands. Though traditional VDI vendors bring their own solutions to market, isn’t it time to consider smarter alternatives? By focusing on where VDI excels, where it falls short, and where web and cloud services can be most compatible, agencies can take a smarter approach to these difficult decisions. See the tradeoffs in plain English, and learn why more agencies are taking notice to emerging cloud technologies through this exclusive executive summary.

Tags : vdi, cloud alternatives, byod demands, emerging web technologies, business intelligence, data protection, database security, productivity
    
By: NextGen     Published Date: Jan 29, 2015

Learn how Mirth’s HIE solution can support your growth, ease data sharing, and help you reach your goals. In this case study, you'll learn why the Chesapeake Regional Information System for our Patients (CRISP) moved to Mirth® solutions.

Tags : mirth, hiw, total cost, erp, system, information, connect, technology
    
By: Mentor Graphics     Published Date: Jan 23, 2015

Take the pain and time-consuming task of PCB footprint and schematic symbol generation off your plate. This white paper reports on how Optimum Design Associates' pre-qualified PCB library symbols and footprints not only meet but, in many cases, exceed user requirements.

Tags : mentor graphics, engineering, pcb, design tools, pcb library, gigabit networking, internetworking hardware, network architecture
    
By: ThreatTrack Security     Published Date: Jan 22, 2015

According to the report ‘Trail Blazers’ “hold the power to dethrone the current market leaders…[and] often shape the future of technology with their innovations and new product designs.” VIPRE was evaluated alongside nearly a dozen endpoint security products and was called a “highly capable solution for small and midsize enterprises with advanced needs that are looking for a solution that is easy to manage and deploy.”

Tags : threattrack, security, threat, track, information, admins, best, practices
    
By: ThreatTrack Security     Published Date: Jan 22, 2015

South Staffordshire College: A U.K. college with 4 campuses, 4,000 students and 500 employees became frustrated with its Kaspersky antivirus and discovered that VIPRE proves robust malware defense doesn’t have to disrupt operations, slow down machines or be difficult to manage.

Tags : threattrack, security, threat, track, information, admins, best, practices
    
By: ThreatTrack Security     Published Date: Jan 22, 2015

Stillwater Medical Center: Healthcare provider with 1,000 employees chooses VIPRE after its old antivirus kept crashing systems, disrupting operations and failing to protect against malware infections. Learn how this hospital cured its antivirus ills with VIPRE.

Tags : threattrack, security, threat, track, information, admins, best, practices
    
By: ThreatTrack Security     Published Date: Jan 22, 2015

AtNetPlus - As an IT services company on the front lines of network defense, AtNetPlus takes choosing antivirus software very seriously. After rigorous testing of multiple antivirus products, their IT specialist chose VIPRE for its small footprint and reliable malware detections.

Tags : threattrack, security, threat, track, information, admins, best, practices
    
By: IBM     Published Date: Nov 14, 2014

View this series of short webcasts to learn how IBM Platform Computing products can help you ‘maximize the agility of your distributed computing environment’ by improving operational efficiency, simplify user experience, optimize application using and license sharing, address spikes in infrastructure demand and reduce data management costs.

Tags : ibm, distributed computing, user experience, business agility, infrastructure, network architecture, application performance management, data integration
    
By: IBM     Published Date: Nov 14, 2014

This document describes best practices for deploying GPFS in such environments to help ensure optimal performance and reliability.

Tags : ibm, big data, big data platform, hdfs, big data analytics, best practices, business analytics, analytical applications
    
By: CA Technologies     Published Date: Oct 22, 2014

A buyer's guide for executives.

Tags : it service management solutions, itsm, service management
    
By: CA Technologies     Published Date: Oct 22, 2014

How CA Cloud Service Management Speeds Deployment and Time to Value.

Tags : cloud service management, speed up deployment, ca cloud service management, accelerate time to value, system management software, service management, cloud computing
    
By: CA Technologies     Published Date: Oct 22, 2014

A buyer's guide for executives.

Tags : it service management solutions, itsm, service management
    
By: CA Technologies     Published Date: Oct 22, 2014

How CA Cloud Service Management Speeds Deployment and Time to Value.

Tags : cloud service management, speed up deployment, ca cloud service management, accelerate time to value, service management, cloud computing
    
By: CA Technologies     Published Date: Oct 22, 2014

A buyer's guide for executives.

Tags : it service management solutions, itsm, service management
    
By: CA Technologies     Published Date: Oct 22, 2014

A buyer's guide for executives.

Tags : it service management solutions, itsm, service management
    
By: CA Technologies     Published Date: Oct 22, 2014

How CA Cloud Service Management Speeds Deployment and Time to Value.

Tags : cloud service management, speed up deployment, ca cloud service management, accelerate time to value, web service management, service management, cloud computing
    
By: CA Technologies     Published Date: Oct 22, 2014

How CA Cloud Service Management Speeds Deployment and Time to Value.

Tags : cloud service management, speed up deployment, ca cloud service management, accelerate time to value, web service security, web service management, service management, cloud computing
    
By: CA Technologies     Published Date: Oct 22, 2014

How CA Cloud Service Management Speeds Deployment and Time to Value.

Tags : cloud service management, speed up deployment, ca cloud service management, accelerate time to value, web services, web service management, service management, cloud computing
    
By: Symantec     Published Date: Oct 20, 2014

Symantec ApplicationHA helps you create a resilient VMware environment to deliver effective business services to your end users with virtual machine restart as well as application level monitoring and restart. ApplicationHA is fully compatible with your existing tools such as VMware High Availability, vMotion, FT, DRS and SRM.

Tags : symantec, vmware, business applications, apm, virtualization, storage virtualization, application performance management, server virtualization
    
By: IBM     Published Date: Oct 10, 2014

Get the essentials about agile testing and service virtualization from several different perspectives – get an analyst’s take from Diego Lo Giudice of Forrester Research on how to remove agile testing bottlenecks and ways to calculate your potential return on investment for Service Virtualization

Tags : ibm, virtualization, service virtualization, service components, deploying service, team productivity, software quality, dependent services
    
By: IBM     Published Date: Oct 10, 2014

Delivering applications that meet the needs of the business can be a challenge in a complex business climate that is constantly changing. Diverse, multiple heterogeneous environments are the norm, all of which must be maintained and deployed. Multiple tools and technologies connect, support and create work.

Tags : ibm, software delivery, collaborative platform, investments, application delivery, customer feedback, standardized process, deployed
    
By: IBM     Published Date: Oct 10, 2014

Continuous engineering is explained in easy to understand terms in this Dummies book, appropriate for all levels of product and systems development stakeholders.

Tags : ibm, continuous engineering, product designs, engineering resources, corralling complexity, analyzing continuously, traditional processes, market analytics
    
By: Bit9     Published Date: Sep 30, 2014

For enterprises, relying on perimeter defenses as well as traditional endpoint protection is no longer suitable to combat today’s threats. There is a good reason for that, since solutions including signature-based antivirus have not kept pace in combating advanced threats or zero-day attacks leaving devices defenseless.

Tags : endpoint protection, server security, perimeter defenses, security, business analytics, risk management, content management system, service management
    
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