Desktop Management White Papers

The Desktop Management Interface (DMI) generates a standard framework for managing and tracking components in a desktop, notebook or server computer. Essentially, to the user, it is a table provided by the personal computer BIOS which can be parsed and which gives information about the BIOS and the computer system in a standardized way. Previously, such complete information was not available from a standardized source in the PC.
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By: Agile IT     Published Date: Dec 03, 2013

Office 365 empowers businesses to increase productivity and lower costs. From providing all the business tools you need and are familiar with – to keeping you constantly up to date. Join Microsoft and Agile IT for a look inside Office 365 and see for yourself why Office 365 is the last upgrade you’ll need.

Tags : office 365, hipaa, finra, productivity, hipaa compliance, it spending, total cost of ownership, voice over ip
By: Logicalis     Published Date: Mar 27, 2014

Learn the top trends and concerns for choosing the right service desk provider.

Tags : logicallis, iaas, security, compliance, cloud, cloud security alliance board, data center, customer experience
By: Centrix Software     Published Date: Mar 19, 2014

This paper highlights 5 things you may not know about Windows migrations, helping you to identify ways in which to avoid major obstacles.

Tags : windows migrations, desktop operating, systems, migration, project management, software compliance, service management, desktop management
By: Logicalis     Published Date: Mar 12, 2014

Key considerations, strategies and advice for sun-setting old equipment.

Tags : logicalis, cloud computing, sun setting, data optimization, service management, desktop management
By: Logicalis     Published Date: Mar 07, 2014

Learn the top trends and concerns for choosing the right service desk provider.

Tags : logicallis, iaas, security, compliance, cloud, cloud security alliance board, data center, customer experience
By: Oracle     Published Date: Mar 04, 2014

This document aligns to the Customer Experience (CX) Value Equation defined by Oracle as a method to identify and measure the value of CX. Within the value equation there are three important areas of business focus, or CX practice areas: Acquisition, Retention, and Efficiency. Each area has strategic and operational areas of measurement, or Key Performance Indicators (KPIs).

Tags : oracle, oracle cloud service, customer experience, key performance indicators, acquisition, retention, efficiency, customer experience management
By: Socrata, Inc     Published Date: Dec 02, 2013

Get Step-By-Step Guidance for Government Open Data Success from Socrata, the Global Open Data Leader.

Tags : open data, open data platform, open data portal, open data policy, open data program, open data kit, open data field guide, new york city open data
By: Adobe     Published Date: Nov 25, 2013

Without document classification in play, it's impossible to know what to protect. The mobile ecosystem makes workers infinitely more productive, which is one reason that it won’t go away. This white paper explores the question: How can IT govern and protect content in such ad hoc and semi-structured environments? Please download whitepaper to learn more.

Tags : document, document classification, document security, mobile, mobile workforce, cloud-based, mobile, mobile ecosystem
By: Adobe     Published Date: Nov 25, 2013

In this paper, we explore the IT management environment. How can you integrate document solutions across desktops, mobile apps, and the cloud to better meet business demands, without creating so much complexity that it causes IT to suffer? Please download to learn more.

Tags : it management environment, document integration, document security, mobile, mobile apps, personal devices, define data, mobile workforce
By: Adobe     Published Date: Nov 25, 2013

For the past several years, the nature of enterprise productivity has been forever changed by the new breed of mobile devices. Personal smartphones and tablets are everywhere. Gone are the days when every enterprise gave its employees a security-focused BlackBerry. Cloud-based productivity apps can be downloaded in seconds. Compared to even a few years ago, enterprises are operating in a new world. Please download whitepaper to learn more.

Tags : mobile devices, compatibility, cloud-based, enterprise, enterprise productivity, productivity apps, security-focused, smartphones tablets
By: Toshiba     Published Date: Oct 01, 2013

Workers still see value in laptops for running most critical apps, IDC survey says. Click here to find out why.

Tags : toshiba, laptop, mac, computers, mobile workers, remote workers, international workers, printers
By: LogMeIn     Published Date: Sep 04, 2013

This paper conveys how the pressure to increase customer satisfaction metrics with less funding will increase as companies look for new ways to differentiate their services and reduce customer churn.

Tags : 5 tips for customer service, customer experience, improving customer experience, logmein, rescue, support desk, technical support, customer experience management
By: LogMeIn     Published Date: Sep 04, 2013

Organizations are implementing technologies that enable them to interact with customers regardless of the channel or the device they’re using. This approach not only improves customer service, but also boosts the brand image and helps companies achieve broader business goals. Click here to find out how.

Tags : service and support, customer support, imperative, technologies, online support, remote support, evolution of support, technical support
By: IBM     Published Date: Jun 25, 2013

The global credit crunch that began in 2007 threw the financial industry into turmoil and highlighted the need for financial firms to improve their risk management practices. Today, the credit crisis is far from over. Markets remain volatile, and financial firms face waves of regulatory requirements intended to safeguard the solvency of individual firms and the stability of economies worldwide. These reforms will dramatically affect firms — burdening the profitability and growth of some, and the very survival of others.

Tags : risk management, financial industry, profitability, smarter risk management practices, database development, project management, desktop management
By: Lumension     Published Date: Jan 18, 2013

In this webcast learn why Randy Franklin Smith from Ultimate Windows Security stands up for group policy as the "right" way to configure the bulk of workstation security settings.

Tags : compliance, security, policy, group policy, access control, security management, best practices, desktop management
By: Rapid7     Published Date: Jan 10, 2013

In a January 2012 market research study, 71 percent of the businesses surveyed said that mobile devices have caused an increase in security incidents.

Tags : security, network security, cloud, mobile, cloud, byod, mobile computing, mobile workers
By: VMware     Published Date: Dec 18, 2012

To keep up with these changing and evolving needs, IT departments need a solution that meets the needs of both the employees and IT— something not possible with a traditional PC model.

Tags : it infrastructure, cloud, applications, end user, consumerization, data center, agility, desktop
By: VMware     Published Date: Dec 18, 2012

An analysis of organizations adopting a centralized virtual desktop (CVD) computing environment with the use of VMware View shows that investment in the technology can result in significant business value with very high return on investment.

Tags : virtual desktop, virtualization, cloud, roi, analysis, cost savings, desktop management, cloud computing
By: AppSense     Published Date: Nov 26, 2012

Read how AppSense Application Manager provides the only URM solution that dynamically controls end-user rights with surgical precision, providing users with the rights they need while increasing security and reducing IT costs.

Tags : user rights management, appsense, desktop security, windows optimization, it service requests, secure apps, user productivity, rights management
By: AppSense     Published Date: Nov 26, 2012

Download this case study to learn how Chandler Macleod's CIO was able to utilize the AppSense solution to remove the possibility of any users introducing an executable file to their network while reducing the number of their servers by 25%.

Tags : appsense, license compliance, security, application licensing, application security, reduce servers, application management, server hardware
By: AppSense     Published Date: Nov 26, 2012

This case study demonstrates how AppSense Application Manager is transparent to end-users, unobtrusive for administrators, and requires extremely little administration.

Tags : user experience, end-point users, appsense, application management, application manager, desktop security, end user experience, access control
By: Gleanster Research     Published Date: Nov 06, 2012

For major corporations, these new data management and visualization tools can supplement their core BI initiatives, providing a friendlier front end that builds on existing investments. For smaller organizations, these tools may be the only ones they need. In this 38-page benchmark report, you'll learn how Top Performers use Agile Business Intelligence.

Tags : gleanster, agile business, business, technology, data, data quality, desktop management
By: Dell Software     Published Date: Oct 23, 2012

Join Greg Shields of Concentrated Technology and Robert Crosley of Dell as they discuss some of the new approaches in integrating best-in-class user environment management solutions with whatever you already use to collect inventory.

Tags : user environment management, user-experience, inventory management, desktop management
By: NComputing     Published Date: Oct 16, 2012

Download this white paper to read about how to best break through the long-running price/performance and manageability barriers to deliver a purpose-built endpoint solution for HDX.

Tags : enterprise vdi, desktop virtualization, vdi deployment, virtual deployment, system-on-a-chip, enterprise applications, desktop management, virtualization
By: Dell Software     Published Date: Sep 26, 2012

Improve your Windows 7 migration

Tags : windows migration, desktop migration, proactive migration, software deployment, desktop management
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