Desktop Management White Papers

The Desktop Management Interface (DMI) generates a standard framework for managing and tracking components in a desktop, notebook or server computer. Essentially, to the user, it is a table provided by the personal computer BIOS which can be parsed and which gives information about the BIOS and the computer system in a standardized way. Previously, such complete information was not available from a standardized source in the PC.
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By: LogMeIn     Published Date: Jul 18, 2014

This report will explore some of the support services issues, and how support organizations can make the shift needed to meet their customers' needs.

Tags : logmein rescue, support services, customer support, reoporting, system management, network management, network performance management, mobile computing
    
By: Raritan     Published Date: Sep 24, 2014

Connecting your PDUs to a Wi-Fi Network is only one reason, there's four more you should learn about now for your growing organization.

Tags : raritan, usb, power, data center, rack, pdu, wifi, webcam
    
By: Riverbed     Published Date: Aug 22, 2014

As organizations seek to continue leveraging the advantages of virtualization technologies, many are embracing virtualization of end user desktops via approaches such as Virtual Desktop Infrastructure (VDI). But while VDI solutions promise significant security and operational efficiency improvements, they also bring with them unique deployment challenges.

Tags : optimizing, vdi, network factor, virtualization technologies, virtual desktop infrastructure, security, operational efficiency, improvements
    
By: Citrix     Published Date: Jul 18, 2014

This Citrix Key Project Design Guide provides an overview of the solution architecture and implementation used in the key project on remote access for enterprise PCs.

Tags : citrix, enterprise pc, remote access, remote network management, network architecture, mobile workers, xendesktop, wireless infrastructure
    
By: Citrix     Published Date: Jul 17, 2014

This paper addresses many common business challenges facing IT organizations, such as enabling mobile workstyles without compromising security, streamlining desktop management efforts as the number of employees in remote offices and offshore locations increases and making the user experience personal through self-service access to applications and desktops.

Tags : citrix, xenapp, mobile workers, mobile workforce, desktop management, virtual desktop, virtualization, roi
    
By: Foxit     Published Date: Jun 30, 2014

This whitepaper explains how Foxit is helping organizations standardize a PDF vendor which enhances user productivity and improves procurement efficiency.

Tags : foxit, pdf, pdf vendor, mobile pdf, file sharing, records management, rights management, pdf reader
    
By: Citrix     Published Date: May 09, 2014

A wide range of business issues is driving IT toward desktop virtualization. One solution—Citrix XenDesktop with FlexCast technology—helps IT teams empower their entire workforces, one project at a time

Tags : citrix, virtualization, desktop virtualization, mobile workers, laptops, xendesktop, mobile, remote access
    
By: Logicalis     Published Date: Mar 27, 2014

Learn the top trends and concerns for choosing the right service desk provider.

Tags : logicallis, iaas, security, compliance, cloud, cloud security alliance board, data center, customer experience
    
By: Centrix Software     Published Date: Mar 19, 2014

This paper highlights 5 things you may not know about Windows migrations, helping you to identify ways in which to avoid major obstacles.

Tags : windows migrations, desktop operating, systems, migration, project management, software compliance, service management, desktop management
    
By: Logicalis     Published Date: Mar 12, 2014

Key considerations, strategies and advice for sun-setting old equipment.

Tags : logicalis, cloud computing, sun setting, data optimization, service management, desktop management
    
By: Logicalis     Published Date: Mar 07, 2014

Learn the top trends and concerns for choosing the right service desk provider.

Tags : logicallis, iaas, security, compliance, cloud, cloud security alliance board, data center, customer experience
    
By: Oracle     Published Date: Mar 04, 2014

This document aligns to the Customer Experience (CX) Value Equation defined by Oracle as a method to identify and measure the value of CX. Within the value equation there are three important areas of business focus, or CX practice areas: Acquisition, Retention, and Efficiency. Each area has strategic and operational areas of measurement, or Key Performance Indicators (KPIs).

Tags : oracle, oracle cloud service, customer experience, key performance indicators, acquisition, retention, efficiency, customer experience management
    
By: Citrix     Published Date: Dec 16, 2013

This white paper examines how Citrix XenApp and Citrix XenDesktop dramatically reduce the effort required to protect mission-critical information, while giving users fast, simple remote access that enhances business productivity.

Tags : citrix, xenapp, xendesktop, mission critical applications, productivity, remote access, application integration, employee performance
    
By: Socrata, Inc     Published Date: Dec 02, 2013

Get Step-By-Step Guidance for Government Open Data Success from Socrata, the Global Open Data Leader.

Tags : open data, open data platform, open data portal, open data policy, open data program, open data kit, open data field guide, new york city open data
    
By: Adobe     Published Date: Nov 25, 2013

Without document classification in play, it's impossible to know what to protect. The mobile ecosystem makes workers infinitely more productive, which is one reason that it won’t go away. This white paper explores the question: How can IT govern and protect content in such ad hoc and semi-structured environments? Please download whitepaper to learn more.

Tags : document, document classification, document security, mobile, mobile workforce, cloud-based, mobile, mobile ecosystem
    
By: Adobe     Published Date: Nov 25, 2013

In this paper, we explore the IT management environment. How can you integrate document solutions across desktops, mobile apps, and the cloud to better meet business demands, without creating so much complexity that it causes IT to suffer? Please download to learn more.

Tags : it management environment, document integration, document security, mobile, mobile apps, personal devices, define data, mobile workforce
    
By: Adobe     Published Date: Nov 25, 2013

For the past several years, the nature of enterprise productivity has been forever changed by the new breed of mobile devices. Personal smartphones and tablets are everywhere. Gone are the days when every enterprise gave its employees a security-focused BlackBerry. Cloud-based productivity apps can be downloaded in seconds. Compared to even a few years ago, enterprises are operating in a new world. Please download whitepaper to learn more.

Tags : mobile devices, compatibility, cloud-based, enterprise, enterprise productivity, productivity apps, security-focused, smartphones tablets
    
By: Toshiba     Published Date: Oct 01, 2013

Workers still see value in laptops for running most critical apps, IDC survey says. Click here to find out why.

Tags : toshiba, laptop, mac, computers, mobile workers, remote workers, international workers, printers
    
By: Citrix     Published Date: Sep 10, 2013

This research is a quantitative and qualitative assessment of the characteristics that explain a vendor's success in the marketplace and help anticipate the vendor's ascendancy. The study assesses the capability and business strategy of many client virtualization software vendors.

Tags : citrix, xendesktop, virtualization, virtual desktop, idc study, virtualization software, independent research, enterprise software
    
By: LogMeIn     Published Date: Sep 04, 2013

This paper conveys how the pressure to increase customer satisfaction metrics with less funding will increase as companies look for new ways to differentiate their services and reduce customer churn.

Tags : 5 tips for customer service, customer experience, improving customer experience, logmein, rescue, support desk, technical support, customer experience management
    
By: LogMeIn     Published Date: Sep 04, 2013

Organizations are implementing technologies that enable them to interact with customers regardless of the channel or the device they’re using. This approach not only improves customer service, but also boosts the brand image and helps companies achieve broader business goals. Click here to find out how.

Tags : service and support, customer support, imperative, technologies, online support, remote support, evolution of support, technical support
    
By: IBM     Published Date: Jun 25, 2013

The global credit crunch that began in 2007 threw the financial industry into turmoil and highlighted the need for financial firms to improve their risk management practices. Today, the credit crisis is far from over. Markets remain volatile, and financial firms face waves of regulatory requirements intended to safeguard the solvency of individual firms and the stability of economies worldwide. These reforms will dramatically affect firms — burdening the profitability and growth of some, and the very survival of others.

Tags : risk management, financial industry, profitability, smarter risk management practices, database development, project management, desktop management
    
By: Lumension     Published Date: Jan 18, 2013

In this webcast learn why Randy Franklin Smith from Ultimate Windows Security stands up for group policy as the "right" way to configure the bulk of workstation security settings.

Tags : compliance, security, policy, group policy, access control, security management, best practices, desktop management
    
By: Rapid7     Published Date: Jan 10, 2013

In a January 2012 market research study, 71 percent of the businesses surveyed said that mobile devices have caused an increase in security incidents.

Tags : security, network security, cloud, mobile, cloud, byod, mobile computing, mobile workers
    
By: VMware     Published Date: Dec 18, 2012

To keep up with these changing and evolving needs, IT departments need a solution that meets the needs of both the employees and IT— something not possible with a traditional PC model.

Tags : it infrastructure, cloud, applications, end user, consumerization, data center, agility, desktop
    
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