IT Management White Papers

IT Management includes a variety of functions for managing computers in a networked environment, including software distribution, version control, backup & recovery, job scheduling, virus protection and performance and capacity planning.

Sub-Categories: Desktop Management, Employee Performance, ITIL, Productivity, Project Management, Sarbanes Oxley Compliance, Service Management, Software Compliance
Results 1 - 25 of 3236Sort Results By: Published Date | Title | Company Name
By: destinationCRM.com     Published Date: Jul 29, 2015

In this first ever addition to CRM magazine’s Best Practices series, we take a look at innovations driving this important area of the contact center.

Tags : crm, workforce management, workforce optimization, customer service best practices, call center management, customer service, ebusiness, productivity
    
By: CDW     Published Date: Mar 31, 2015

A wireless network is a platform for enabling enterprise-wide access to an organization's applications and data. Wireless infrastructure allows users to take the office with them wherever they go. The wireless network provides employees and guest workers with untethered access to voice, video, data and applications regardless of their physical location. With the influx of mobile devices and increase in Wi-Fi connections, organizations are already starting to see a paradigm shift to "wireless by default" and "wired by exception." Watch this video to see how our solution architects upgraded the Shawnee Mission School District's aging network infrastructure.

Tags : wireless network, networking, applications, data, infrastructure, update, it management, wireless
    
By: CDW     Published Date: Mar 31, 2015

The stadium has long been a communal gathering place. The excitement of a live event bonds fans and teams together, and technology can enhance that visceral connection as well as expand the in-stadium experience to the outside world. Download this infographic to see how the right technology - deployed effectively - can make a major difference.

Tags : networking, stadium wifi, wi-fi, technology, customer experience, wireless, it management
    
By: CDW     Published Date: Mar 31, 2015

As mobile computing becomes an increasingly important technology, the need for robust, reliable wireless networks is growing. In addition to enterprise-issued devices, users are bringing their own tablets and smartphones and demanding access to IT resources. Organizations need a wireless infrastructure that can support these demands. Our research shows that in addition to mobile demands, aging hardware is driving many organizations' wireless upgrade plans. Download this white paper to read more about the research.

Tags : wireless, infrastructure, wi-fi, mobile computing, byod, upgrade, networking, it management
    
By: CDW     Published Date: Mar 31, 2015

A new Cisco Systems infrastructure provides Spencer-East Brookfield Regional School District with a robust, scalable foundation for future technology initiatives. Read this case study to find out how the district could effectively demonstrate the value that a smart IT investment could provide to its educational mission.

Tags : network, wifi, infrastructure, scaling, technology, value, networking, it management
    
By: QTS     Published Date: Mar 31, 2015

To keep pace with new business demands, rising customer expectations, and emerging technologies, IT leaders are realizing an important opportunity: infrastructure outsourcing. These services, including colocation, hosting, and cloud computing, give IT organizations the flexibility and agility to better serve the needs of the business.

Tags : qts, cloud, security, data transactions, cio report, cyber threats, security breaches, it leaders
    
By: QTS     Published Date: Mar 31, 2015

One of IT’s biggest balancing acts is to make data transactions easily available to authorized users while preventing all others from accessing its data assets. With high-profile data security breaches splashed across headlines nearly every day, CIOs are understandably worried about protecting their data. And for IT leaders who are considering moving their business to the cloud it is critical to ensure the provider they select has undertaken full and robust measures for physical and logical security.

Tags : qts, cloud, security, data transactions, cio report, cyber threats, security breaches, it leaders
    
By: QTS     Published Date: Mar 31, 2015

Information technology is undergoing rapid change as organizations of all types begin to embrace the idea of moving computing infrastructure from on-premises to the cloud. It is easy to understand why the cloud has taken off faster than any technology phenomenon in recent memory. The cloud has the potential to reduce total cost of ownership (TCO) while enabling quicker responses to fast-moving markets and ever-changing customer needs. “Being able to flex your compute resources based on changes in volume and customer demand increases agility, making going to the cloud a very attractive proposition for our customers,” says Brian Johnston, chief technology officer for QTS in Overland Park, Kansas, a provider of data center solutions and fully managed services.

Tags : qts, cloud, security, data transactions, cio report, cyber threats, security breaches, it leaders
    
By: Altiscale     Published Date: Mar 30, 2015

Implementing and scaling Hadoop to analyze large quantities of data is enormously complicated. Unforeseen, very challenging problems are to be expected. However, if you can learn to recognize the problems before a fire starts, you can prevent your hair (and your Hadoop implementation) from igniting. From the Hadoop experts at Altiscale, here are some of the danger signs and problems you should watch out for, as well as real-world lessons learned for heading them off.

Tags : implementing and scaling, data analysis, hadoop scaling, it management, data management
    
By: Altiscale     Published Date: Mar 30, 2015

This industry analyst report describes important considerations when planning a Hadoop implementation. While some companies have the skill and the will to build, operate, and maintain large Hadoop clusters of their own, a growing number are choosing not to make investments in-house and are looking to the cloud. In this report Gigaom Research explores: • How large Hadoop clusters behave differently from the small groups of machines developers typically use to learn • What models are available for running a Hadoop cluster, and which is best for specific situations • What are the costs and benefits of using Hadoop-as-a-Service With Hadoop delivered as a Service from trusted providers such as Altiscale, companies are able to focus less on managing and optimizing Hadoop and more on the business insights Hadoop can deliver.

Tags : hadoop implementation, hadoop cluster, hadoop-as-a-service, managing and optimizing, it management
    
By: CDW-Trend Micro     Published Date: Mar 26, 2015

Endpoint security is at a critical juncture. Increasingly, employees at organizations of all sizes are using a wider variety than ever of desktop and mobile devices, including smartphones, tablets and laptops, as they work from broadly dispersed locations, including home offices. Often, organizations are permitting and even encouraging employees to use their own devices under BYOD (bring your own device) policies. With these devices, employees are accessing not only corporate data and applications, but also social media, banking and shopping sites. Download this white paper to learn more about endpoint security.

Tags : endpoint security, desktop devices, mobile devices, byod, corporate data, technology, networking, security
    
By: CDW-Trend Micro     Published Date: Mar 26, 2015

In today’s ‘always on, always connected’ world where sensitive data is almost certain to be stored electronically, organizations can no longer afford to operate without some form of Endpoint Protection. The costs related to network downtime or stolen data resulting from malicious attacks significantly outweighs that of maintaining an up to date solution. Although the unified nature of Endpoint Protection has made extensive security functionality easier to manage, selecting the right products can be a difficult task. This whitepaper aims to explain how the core functionality of Enterprise Protection suites have developed, what to look for in a solution, and which technologies will need to be considered in the future. In today’s business environment, it is no longer a question of whether to invest in Endpoint Protection, but a question of which solution is right for your organization.

Tags : endpoint security, data security, endpoint protection, enterprise protection, technology, networking, security, it management
    
By: CDW-Trend Micro     Published Date: Mar 26, 2015

New business models and employee work styles are adding pressure on existing endpoint security strategies. A recent survey shows most companies are dissatisfied with current approaches to endpoint security. As a result, most companies are eyeing vendor changes in the coming year. Download this infographic to learn more.

Tags : endpoint security, security policy, mobile devices, networking, security, it management
    
By: CDW-Trend Micro     Published Date: Mar 26, 2015

As you take advantage of the operational and economic benefits of virtualization and the cloud, it’s critical to secure your virtualized data centers, cloud deployments, and hybrid environments effectively. Because if you neglect any aspect of security, you leave gaps that open the door to web threats and serious data breaches. And, to meet data privacy and compliance regulations, you will need to demonstrate that you have the appropriate security, regardless of your computing environment. Trend Micro Cloud and Data Center Security solutions protect applications and data and prevent business disruptions, while helping to ensure regulatory compliance. Whether you are focused on securing physical or virtual environments, cloud instances, or web applications, Trend Micro provides the advanced server security you need for virtual, cloud, and physical servers via the Trend Micro Deep Security platform. Download this white paper to learn more about the Trend Micro Deep Security platform.

Tags : cloud, date security, cloud security, virtualization, security, networking, it management
    
By: CDW-Trend Micro     Published Date: Mar 26, 2015

Merchants and service providers that process credit card payments must comply with the Payment Card Industry Data Security Standard (PCI DSS), now at Version 3.0. Whether the transaction occurs in a store or online, and regardless of the environment, from physical Point of Sale devices, to virtualized servers, or web servers in a public cloud, PCI DSS 3.0 mandates that these organizations are responsible for the security of their customers’ cardholder data. Read this white paper to learn more about the Payment Card Industry Data Security Standard 3.0.

Tags : security, software development, it management
    
By: CDW-Trend Micro     Published Date: Mar 26, 2015

This book explores the security challenges of virtualization in the data center, at the endpoint, and in the cloud. I explain why using traditional security products built for physical systems is a mistake for virtual systems. Finally, I explain how virtualaware security solutions provide in-depth security without compromising performance in virtual, cloud, and hybrid environments that include a mix of virtual and physical systems.

Tags : cloud security, virtualization security, virtualization, data center, security, it management, wireless, knowledge management
    
By: CDW-Trend Micro     Published Date: Mar 26, 2015

Organizations around the world are embracing the economic and operational benefits of cloud computing. Whether organizations are extending internal resources or fully deploying on Microsoft Azure, the ability to take advantage of the business benefits of cloud require that organizations continue to meet key security requirements. Azure delivers a trusted cloud infrastructure on which customers can design, build and manage their own cloud applications and infrastructure. While Azure provides security controls for the infrastructure and change to virtualization layers, deploying organizations are responsible for deploying and maintaining security for the guest operating systems, applications, and data in order to protect against malware attacks, zero-day vulnerabilities and data breaches. Read this white paper to lean more about Trend Micro Instant-On Cloud Security for Microsoft Azure.

Tags : cloud security, microsoft azure, cloud computing, cloud infrastructure, malware attacks, data breaches, trend micro, security
    
By: CDW-Trend Micro     Published Date: Mar 26, 2015

Virtualization and cloud computing can help your organization achieve significant savings in data center hardware costs, operational expenditures, and energy demands— while achieving improvements in quality of service and business agility. However, as data centers continue to transition from physical to virtual and now increasingly, cloud environments, traditional security can slow down provisioning, become difficult to manage, and cause performance lag. As you scale your virtual environment and adopt software defined networking, evolving your approach to security can reduce time, effort, and impact on CPU, network, and storage. Read this white paper to learn more about virtualization and cloud computing.

Tags : security, virtualization, cloud computing, trend micro, it management, wireless
    
By: CDW-Trend Micro     Published Date: Mar 26, 2015

Traditional security solutions can’t keep up with new trends in user behavior. Turning to point products to address discrete challenges only serves to increase complexity and may inadvertently leave gaps in your security. Plus, you need to consider how you will secure users as your IT philosophy progresses from on-premise to the cloud. To effectively counter today’s evolving threat landscape, you need a tightly woven mesh of security that consolidates your view across all layers of protection and all deployment models. Read this white paper to learn how Trend Micro Smart Protection Complete can protect your users.

Tags : user protection, security, cloud, endpoint, application, network, networking, it management
    
By: CDW-Trend Micro     Published Date: Mar 26, 2015

The targeted attacks and advanced threats that are increasingly used to breach enterprise networks are purpose-built to evade traditional defenses. Enterprises require an advanced approach to protection that identifies these attacks and enables organizations to prevent breaches and their costly consequences. Read this white paper to learn how the Trend Micro Custom Defense can prevent the collateral damage associated with targeted attacks and advanced threats.

Tags : custom defense, security threats, enterprise networks, intellectual property, networking, security, it management
    
By: CDW-Trend Micro     Published Date: Mar 26, 2015

Rush University Medical Center (Rush) is a not-for-profit healthcare, education, and research enterprise with a 664-bed academic medical center that includes hospital facilities for adults and children. Rush offers residency and fellowship programs in medical and surgical specialties to more than 2,000 students. With a large and experienced IT team, Rush manages three data centers across its campuses. The organization currently supports approximately 1,600 virtual desktops and 600 virtual servers, along with 10,000 physical desktops. The Rush IT team is tasked with supporting users on all devices, including smartphones and tablets. Watch the video to see how Rush protects the entire organization and protects against advanced threats with Trend Micro solutions, including Deep Discovery. Webinar Brought To You By CDW-Trend Micro

Tags : security threats, trend micro, security solutions, mobile devices, network, networking, security, it management
    
By: CDW-Trend Micro     Published Date: Mar 26, 2015

Security in the cloud is a shared responsibility. That means customers and cloud service providers must work together to protect applications and data, meet compliance regulations, and ensure business continuity. Watch this video to learn more about cloud security through Trend Micro Deep Security. Webinar Brought To You By CDW-Trend Micro

Tags : networking, security, it management
    
By: CDW-Trend Micro     Published Date: Mar 26, 2015

Watch this video to learn why you should defend against targeted attacks, and how the Trend Micro Custom Defense provides unique solutions to detect, analyze and respond to your attackers. Webinar Brought To You By CDW-Trend Micro

Tags : trend micro, targeted attacks, security solutions, technology, networking, security, it management
    
By: CDW-Trend Micro     Published Date: Mar 26, 2015

A small business owner named Pete needs a complete security solution that protects everyone on his staff when they email, browse, and share using their Macs, PCs, or mobile devices. Watch this video and see Pete discover Trend Micro™ Worry-Free™ Business Security is an easy-to-use solution that provides complete user protection for all his employees. Webinar Brought To You By CDW-Trend Micro

Tags : security solution, cyber attack, mobile devices, business security, user protection, networking, security, it management
    
By: Equinix     Published Date: Mar 26, 2015

Seeking to gain a competitive advantage with increased business agility, global consulting engineering construction and operations company CDM Smith decided to transform their current network architecture, leverage a hybrid cloud model to gain access to new dynamic workloads and introduce greater global consistency. By choosing an integrated solution designed by Equinix and partner CFN Services, CDM Smith now has a flexible network model that is application-focused, scalable and cost-effective.

Tags : business agility, competitive advantage, integrated solution, application-focused, scalable, cost-effective, it management, enterprise applications
    
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