IT Management White Papers

IT Management includes a variety of functions for managing computers in a networked environment, including software distribution, version control, backup & recovery, job scheduling, virus protection and performance and capacity planning.

Sub-Categories: Desktop Management, Employee Performance, ITIL, Productivity, Project Management, Sarbanes Oxley Compliance, Service Management, Software Compliance
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By: Adobe     Published Date: Nov 04, 2014

n this Gigaom Research Webinar, we will examine the schism between the automated enterprise and the manual operations that support it, assess the tools and processes available to bring the back office up to speed, and present a roadmap to bring business agility and consistency to your operations.

Tags : adobe, communications, business automation, business communications, operations, human resources, office compliance, business process automation
    
By: IBM     Published Date: Oct 30, 2014

Filled with exotic terms like “Hadoop” and “Data Scientist”, Big Data, business intelligence and analytics have always been the domain of the biggest enterprises with huge teams to devote to analyzing data. But thanks to the latest technology advances businesses of almost any size can utilize tools to help inform every part of business decision-making. This SlashGuide looks at a recent Slashdot Pulse research study on BI/BA and discusses what’s really important when it comes to Big Data – and what businesses can do now to capitalize on the trend.

Tags : business analytics, big data, bi/ba, it management, knowledge management, data management, best practices
    
By: HP     Published Date: Oct 29, 2014

Tired of dealing with ID10T errors? Wouldn't life be easier if you reduced the number of ID10T errors and focused more on the critical issues? HP Service Anywhere seamlessly connects service quality, customer satisfaction and staff efficiency through its easy-to-use social collaborative capabilities. The only service desk with embedded Big Data technology, HP Service Anywhere delivers connected intelligence to IT and business users to support proactive problem solving and actionable analytics.

Tags : itsm, itil, saas help desk, itil service desk, itil service management, itil change management, itil problem management, hp service anywhere
    
By: WebiMax     Published Date: Oct 29, 2014

In most use cases involving flash storage deployments, the business environment changes, driving a need for higher-performance storage. However, the case of Epic Systems Corporation software is the opposite—the storage requirements haven’t changed recently, but the options for addressing them have. Epic, a privately-held company founded in 1979 and based in Verona,Wisconsin, makes applications for medical groups, hospitals and other healthcare organizations. Epic software typically exhibits high frequency,random storage accesses with stringent latency requirements. IBM has been working with Epic to develop host-side and storage-side solutions to meet these requirements. Extensive testing has demonstrated that the combination of IBM® POWER8™ servers and IBM FlashSystem™ storage more than meets the performance levels Epic recommends for the backend storage supporting its software implementations—at a cost point multiple times lower than other storage alternatives.

Tags : webimax, ibm, flashsystem storage, epic systems corporation, epic requirements, performance levels, it management, storage
    
By: WebiMax     Published Date: Oct 29, 2014

The purpose of this paper is to propose an alternative to the full VNA deployment, and discuss an affordable entrylevel phase to a multi phase VNA deployment strategy.

Tags : webimax, pacs, vna, vna deployment, multi phase vna deployment, vendor neutral archive, it management, storage
    
By: MaaS360 by Fiberlink     Published Date: Oct 27, 2014

Find the best EMM solution for your needs. Evaluate vendors based on customer satisfaction, ease of use and more. Learn about the BYOD and EMM landscape from top industry analysts in this in-depth research report.

Tags : maas360, fiberlink, ibm, emm solution, emm, enterprise mobility management, enterprise mobility management suites, byod
    
By: MaaS360 by Fiberlink     Published Date: Oct 27, 2014

Mobile productivity is a must. Be sure you’ve addressed key mobile security considerations--read The Forrester Wave: Enterprise Mobile Management, Q3 2014.

Tags : maas360, fiberlink, ibm, enterprise mobile management, enterprise mobile, emm, mobile management strategy, mobile device management
    
By: Aruba Networks     Published Date: Oct 27, 2014

A quick look at why authentication, authorization and accounting – or AAA and RA DIUS – were developed can easily take you back more than a decade.

Tags : policy management, authorization, aaa, ra dius, it management, enterprise applications
    
By: IBM     Published Date: Oct 27, 2014

Security is a growing concern in our increasingly connected Internet of Things. Everything that is connected is potentially subject to malicious and criminal attack. Learn how to incorporate security analysis and development techniques to build secure smarter systems.

Tags : security, cyber physical systems, agility, product development, security analysis, secure smarter systems, it management
    
By: ForgeRock     Published Date: Oct 24, 2014

Identity is a fundamental requirement to digital growth. Businesses and organizations cannot properly take advantage of mobile, cloud, or Internet of Things (IoT) technologies without a scalable and repeatable identity strategy. Without it, they have no way to identify and engage with their customers in a meaningful way — whether it be through a laptop, mobile phone, tablet, connected car, healthcare wearable, connected home device or the next great connected innovation. This guide is designed to help you understand the essentials of customer-focused identity and how it helps you engage with your customers.

Tags : revenue generator, digital growth, identity management, customer-focused, it management, enterprise applications
    
By: BMC Software     Published Date: Oct 23, 2014

Rapid shifts in the ways that technology and information are consumed and delivered— through cloud computing, big data, social networking, and smart devices—are transforming how companies compete. IT is at the center of the fray, working with business leaders to develop and execute a digital transformation strategy that capitalizes on these major new technologies. In order to lead this transformation, IT executives must focus on three areas: collaborating with business leaders to build a strategic vision, modernizing technology infrastructure, and rebuilding IT organizations to execute against new digital business goals.

Tags : saas, cloud, itsm, integrating itsm, itsm integration, saas integration, networking, it management
    
By: BMC Software     Published Date: Oct 23, 2014

In a first-of-its-kind study, IDC has docu­mented the costs of business risks cre­ated when business and IT teams fail to communicate effectively. Hear how enterprises are addressing the friction associated with IT needs and the gaps and opportunities that exist between business needs and IT service delivery models.

Tags : costs and risks, communication, enterprises, it service delivery models, it management, enterprise applications
    
By: BMC Software     Published Date: Oct 23, 2014

To better support the business, I&O managers often turn to IT service support management (ITSSM) tools. ITSSM tools enable IT operations organizations, specifically infrastructure and operations (I&O) managers, to better support the production environment. ITSSM tools automate the tasks and workflows associated with the management and delivery of quality IT services to the business. The vendors in this Magic Quadrant offer integrated products that address functionality from a combined perspective of people, processes and tooling. BMC was rated as a leader by Gartner in the Magic Quadrant.

Tags : saas, cloud, itsm, integrating itsm, itsm integration, saas integration, it management
    
By: BMC Software     Published Date: Oct 23, 2014

Gartner clients often ask for a comparison of BMC and ServiceNow as viable strategic partners in the ITSSM tool space. Both vendors provide strong ITSSM offerings and benefit from excellent global brand recognition, but the similarities end there. Outside of ITSSM, BMC and ServiceNow are two different companies with two different strategic road maps. Choosing between BMC and ServiceNow requires IT organizations to determine how value will be gained beyond the use of their ITSSM offerings.

Tags : itssm, strategic partners, it organizations, itsm integration, saas, networking, it management, enterprise applications
    
By: Lenovo     Published Date: Oct 23, 2014

Looking for smarter solutions for anywhere agency productivity? Watch webNetwork for Government and learn how webNetwork Unified Workspaces are the right choice for secure, reliable, mission-ready mobility. No more worries about balancing competing priorities around access, accountability, and cost - webNetwork makes IT management easy with simple deployment and a superb end-user experience.

Tags : webnetwork, byod, webnetwork unified workspaces, it management, cloud-powered solutions, vdi or cloud
    
By: xMatters     Published Date: Oct 23, 2014

In many organizations, the IT team ushered in the first generation of primitive mobility, issuing pagers to on-call teams and guardians of key corporate systems. And while today, the vast majority of our pagers have been upgraded to smart phones and intelligent devices, many of them are used for little more than prompting us to log into a desktop system or dial a phone. This paper outlines six strategies for extending mobile devices beyond notification to workflows and robust productivity tools within your IT organization.

Tags : mobile, generation, mobility, on-call, team, corporate system, pagers, smart phones
    
By: CA Technologies     Published Date: Oct 22, 2014

This paper presented by Ponemon Institute provides its research findings into The Identity Imperative for the Open Enterprise: What IT Users and Business Users Think about Bring Your Own Identity (BYOID).

Tags : byoid, security, byoid strategy, it and business views on byoid, bring your own identity, it management, access control, application security
    
By: CA Technologies     Published Date: Oct 22, 2014

This infograph provides important information adn statistics on BYOID and the potential impact if IT and business are out of step.

Tags : byoid, security, byoid strategy, it and business views on byoid, bring your own identity, it management, access control, application security
    
By: CA Technologies     Published Date: Oct 22, 2014

This paper outlines why legacy service desks and even newer platforms have not delivered on expectations, it describes the requirements for a service desk solution to be truly effective in today’s business environment and it details how CA Cloud Service Management delivers on these key requirements.

Tags : service desks, service management platforms, service desk solutions, failing service desks, saas, it management, mobile computing, mobile data systems
    
By: IBM     Published Date: Oct 22, 2014

Read this Forrester whitepaper to learn more about the critical, yet often overlooked, role that data classification and data discovery can play in reducing your organization's risk and enhancing security.

Tags : data classification, data discovery, defining data, data identity, security, it management, data management
    
By: IBM     Published Date: Oct 22, 2014

A case study on how a major oil and gas producer saves 35 percent on data storage costs and 30 percent in litigation-related costs by adopting a smarter data discovery and defensible disposal strategy, using IBM Enterprise Content Management solutions.

Tags : legacy data, data storage costs, data storage, content management, it management, knowledge management, data management, business intelligence
    
By: IBM     Published Date: Oct 22, 2014

Great service is delivered one customer at a time and improving interactions across all channels means truly understanding customer wants and needs. Massive amounts of unstructured data exist in your organization and can deliver customer insight that is specific, relevant and actionable. Learn how to harness that data to provide great customer service.

Tags : customer service, service quality, customer satisfaction, content management, it management, data management, business intelligence, business management
    
By: IBM     Published Date: Oct 22, 2014

Equipping IT with the resources that they need to optimize the user experience to match that of consumer applications can help you achieve the business outcomes you want, while making the most of your enterprise content management (ECM) investments.

Tags : consumer applications, content management, ecm, it management, knowledge management, data management, application performance management, business intelligence
    
By: IBM     Published Date: Oct 22, 2014

Download this white paper from MWD Advisors and get an inside look at what you’ll need to (1) Empower your most valuable knowledge workers; (2) Provide exceptional customer experiences; and (3) Thrive in an increasingly competitive environment

Tags : customer service, case management, advanced analytics, it management, knowledge management, business analytics, business intelligence
    
By: IBM     Published Date: Oct 22, 2014

Not storing data is cheaper than storing it. As enterprise data continues to grow and IT budgets remain flat, organizations need to more effectively maximize existing storage capacity and manage storage spend based on data value. In this white paper, Enterprise Strategy Group Sr. Analyst Mark Peters demonstrates how IBM's Information Lifecycle Governance solutions can help IT buyers improve the information economics for their organizations by curtailing data growth through defensible disposal of data.

Tags : data storage, big data, data disposal, data value, it management, data management, business intelligence, content management system
    
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