Workforce Management White Papers

Workforce Management (WFM) encompasses all the responsibilities for maintaining a productive and happy workforce. Sometimes referred to as HRMS systems, or even the larger ERP systems (Oracle, PeopleSoft, SAP). There are many software vendors within this space. In addition, there are niche players who specialize in one or two areas of practice.
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By: LogMeIn     Published Date: Apr 17, 2015

This paper revelas the main steps to regain control of your time and your schedule.

Tags : stop people from wasting your time, steps to regain control of your time, meetings, virtual meetings, online meetings, joinmein, customer relationship management, video conferencing
    
By: Kronos     Published Date: Apr 16, 2015

To learn more about "lean labor" and how it can benefit your organization, watch "The 7 Wastes of Lean Labor." This video provides an introduction to lean labor by describing the wastes all manufacturers face and how these same challenges apply to your workforce.

Tags : workforce management system, fully automated, cloud based, manufacturers, timekeeping, payroll, streamlining, manual processes
    
By: Kronos     Published Date: Apr 15, 2015

Managing a rapidly evolving workforce with outdated tools and manual processes drags down HR. It saddles you with too many administrative tasks, and can keep you from focusing on what you do best: engaging with employees.If this sounds like your current reality, then it’s time to evaluate your workforce management system. Download this new eBook to learn:

Tags : workforce management system, fully automated, cloud based, manufacturers, timekeeping, payroll, streamlining, manual processes
    
By: Kronos     Published Date: Apr 15, 2015

Based on data from more than 200 organizations in Brandon Hall Group’s 2014 Workforce Management Study, this paper reviews the evolution of time and attendance, the impact of automation and integration, and the key role time and attendance solutions play in managing and measuring today’s workforce.

Tags : workforce management system, fully automated, cloud based, manufacturers, timekeeping, payroll, streamlining, manual processes
    
By: Workday     Published Date: Mar 24, 2015

This case Study reveals the reasonIntegration why Flextronics chose Workday.

Tags : flextronics, workday, simplicity, workday's benefits, workday's global capabilities, saas, cloud computing, workforce
    
By: Intacct Corporation     Published Date: Jan 02, 2014

In this guide, written by and designed for CFOs and finance executives, you'll learn about specific actions that leading companies are taking to improve their performance by: • Gaining control over deferred revenue and revenue recognition. • Streamlining order management and the quote-to-cash process. • Maximizing recurring revenue and automating billing and renewals. • Improving cash and collections while decreasing churn. • Speeding consolidation, reporting, and analysis across multiple business entities and currencies. • Streamlining processes across your organization and reduce IT costs. Please download the whitepaper to learn more.

Tags : cfo, improved performance, streamlining, streamlining processes, cost reduction, decreasing churn, it cost reduction, it management
    
By: destinationCRM.com     Published Date: Jul 29, 2015

In this first ever addition to CRM magazine’s Best Practices series, we take a look at innovations driving this important area of the contact center.

Tags : crm, workforce management, workforce optimization, customer service best practices, call center management, customer service, ebusiness, productivity
    
By: Kyocera EMEA     Published Date: Mar 18, 2015

This White Paper explores the context in which Managed Document Services has gained traction among business leaders and gives the best tips on evaluating the viability of an MDS deployment in your organisation.

Tags : document management, mds, managed document services, documents outputs, documents at work, printed and digital documents, mds solutions, kyocera
    
By: Plantronics     Published Date: Mar 09, 2015

This paper reveals how organisations are embracing change by adopting the principles of Smarter Working.

Tags : smarter working, new ways of working, smarter working for your organisation, plantronics, benefits of smart working, simply smarter office, it workplace, unified communications
    
By: Plantronics     Published Date: Mar 09, 2015

This Guide takes you through the three pillars of SoundScaping and shows you how to optimise smarter working by applying the Acoustic Intelligence Framework.

Tags : acoustic intelligence, soundscaping, smarter working, acoustic intelligence framework, acoustic challenges, smarter working environment, bluetooth, mobile workers
    
By: Workday     Published Date: Feb 23, 2015

Learn about five business trends that are driving cloud adoption in this free whitepaper.

Tags : hr in the cloud, saas adoption, saas, cloud, hr workforce, targeted talent strategies, hr technology, technology innovation
    
By: LogMeIn     Published Date: Jan 06, 2015

This paper confirms a changing mix in how Businesses demand web conferencing solutions that are built for modern employees, and a new, more agile and connected workforce.

Tags : death of the web conference, demands on web conferencing solutions, conferencing tools, modern conferencing tools, network performance management, remote network management, wireless communications, customer interaction service
    
By: Cornerstone OnDemand     Published Date: Dec 12, 2014

How can your organization make sure your employees are continually growing? Consider these four core ways to easily integrate career development into everyday activities.

Tags : cornerstone ondemand, career development, integration, business management, employee retention, workforce management, employee performance, productivity
    
By: ClickSoftware     Published Date: Nov 17, 2014

From calculator watches to smart glasses, this paper will guide you through the evolution of wearable technology and its impact on the service industry. This whitepaper will help you to understand how your business can benefit by getting ahead of the trend through implementing wearable technology within your organisation.

Tags : shift scheduling, wearable technology, the evolution of wearable technology, byow, it management, mobile computing, mobile data systems, mobile workers
    
By: CA Technologies     Published Date: Aug 14, 2014

IT luminaries discuss the major issues impacting DevOps today

Tags : devops, software, training, project management, best practices, workforce management, employee performance, productivity
    
By: ClickSoftware     Published Date: Aug 13, 2014

This report looks into how context aware services are changing the way consumers interact with businesses.

Tags : context aware services, mobile experience, smartphone trends, tracking mobile activity, mobile computing, mobile data systems, mobile workers, workforce management
    
By: Citrix GoToMeeting     Published Date: Jul 14, 2014

5 myths about virtual teams – which did you believe?

Tags : leading virtual teams, managing virtual teams, monitoring field performance, workforce management
    
By: Citrix GoToMeeting     Published Date: Jul 14, 2014

This Chess Media Group guide shows you how to implement a successful flexible work program.

Tags : flexible work, increasing productivity, managing flexible-work programs, workforce management
    
By: Citrix GoToMeeting     Published Date: Jun 12, 2014

An eBook guide providing hints and tips to help you make each and every meeting count.

Tags : a guide to better meetings, how to improve meetings, online meetings, video conferencing, it management, workforce management
    
By: Lexmark     Published Date: Jun 02, 2014

A UBM Techweb white paper on how point-of-service employees are vital for nurturing existing customers and bringing in new ones.

Tags : pos, lexmark, mps, point-of-service, customer relationship management, workforce management, web service management
    
By: Lexmark     Published Date: May 28, 2014

A UBM Techweb white paper on how point-of-service employees are vital for nurturing existing customers and bringing in new ones.

Tags : pos, lexmark, mps, point-of-service, customer relationship management, workforce management, web service management
    
By: Lexmark     Published Date: May 28, 2014

A UBM Techweb white paper on how point-of-service employees are vital for nurturing existing customers and bringing in new ones.

Tags : pos, lexmark, mps, point-of-service, customer relationship management, workforce management, web service management
    
By: EarthLink Business     Published Date: May 15, 2014

This paper covers the latest security trends, reinforces best practices in securing a cloud infrastructure, and outlines how best to meet compliance requirements (e.g., PCI, HIPAA).

Tags : earthlink, cloud infrastructure, cloud computing, midsize businesses, cloud security, mobile security, workforce collaboration, earthlink
    
By: Absolute Software     Published Date: May 14, 2014

Based on the reality of the changing workforce, Absolute Software provides the top four reasons IT should re-evaluate their endpoint protection strategies.

Tags : endpoint protection stategy, byod, workforce mobility, absolute software, own device, access control, application security, email security
    
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