IT Spending White Papers

IT Spending encompasses a set of software and procedural techniques to monitor an organization's expenses for hardware, software, and services.  This includes benchmarking and justifying the organization's IT operational and capital budgets as well as IT staffing levels by comparing them with those of organizations of similar size and industry sector.
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By: STARLIMS     Published Date: Apr 16, 2014

Learn how Laboratory Information Systems (LIS) are becoming outdated and see how they are being replaced by Information Management Systems that can provide flexible management capabilities that provide informatics solutions.

Tags : starlims, lims, laboratories, lis systems, best practices, it spending, performance testing, software testing
    
By: OutSystems     Published Date: Apr 01, 2014

This paper takes a look at reasons behind why IT is struggling to innovate and how you can fix this problem.

Tags : it innovation, inefficiency, new service, change requests, budget, resources, skills, software development
    
By: Turn     Published Date: Mar 27, 2014

Forrester Calculates the ROI of Turn.

Tags : turn, forrester, economic impact, roi, turn audience suite, turn campaign suite, digital media services, revenue growth
    
By: LogMeIn     Published Date: Jan 15, 2014

With this whitepaper, you will be given tips on global solution for audio and web conferencing at an affordable price with meetings being hassle-free.

Tags : logmein, getronics, leading information, communications technology, integrated itc services, public sector markets, global conferencing, collaboration tool
    
By: IBM     Published Date: Jan 02, 2014

Business intelligence derived from sophisticated analytics has given large companies an edge for years. It helps them be more competitive, make information---based decisions faster and better, improves operational efficiencies, and boosts the bottom line. Midsize businesses are increasingly eager to reap similar benefits. Business intelligence derived from sophisticated analytics has given large companies an edge for years. It helps them be more competitive, make information---based decisions faster and better, improves operational efficiencies, and boosts the bottom line. Midsize businesses are increasingly eager to reap similar benefits.

Tags : ibm, business analytics, midsize businesses, geeknet, business intelligence, customer volatility, market volatility, variety of data
    
By: Agile IT     Published Date: Dec 03, 2013

Office 365 empowers businesses to increase productivity and lower costs. From providing all the business tools you need and are familiar with – to keeping you constantly up to date. Join Microsoft and Agile IT for a look inside Office 365 and see for yourself why Office 365 is the last upgrade you’ll need.

Tags : office 365, hipaa, finra, productivity, hipaa compliance, it spending, total cost of ownership, voice over ip
    
By: Genband     Published Date: Apr 01, 2014

See how GENBAND offers CIOs of large multi-site enterprises effective ways to reduce telecom spend by leveraging their IP data networks for inter-site, intra-enterprise multimedia communication and consolidation of connectivity to service providers.

Tags : genband, enterprise, telecom, ip data networks, service provider networks, remote access, remote network management, mobile data systems
    
By: SilverSky     Published Date: Mar 26, 2014

In this white paper, authored by technology market research firm The Radicati Group, the paper covers the ten reasons you should outsource your archiving solution, the seven unique benefits of archiving in the cloud and the how the SilverSky solution, powered by IBM compares.

Tags : silversky, ibm, radicati group, technology market research, cloud mailbox, email archiving, cloud based email archiving, archiving solution
    
By: EarthLink Business     Published Date: Mar 17, 2014

This paper explains the various Cloud options available – both Public and Private – and the pros and cons of each, providing a practical guide for organizations to make the best choice.

Tags : earthlink, earthlink business, data center, cloud computing, cloud, business cloud, cloud applications, application delivery
    
By: Jive Software     Published Date: Feb 24, 2014

Want to rein in support costs without sacrificing service quality and customer satisfaction? You can. New social business solutions eliminate the traditional service trade-offs, providing an optimal combination of assisted peer-to-peer support communities, call deflection, selective escalation and productivity-enhancing collaboration. The result? Reduced call volume and faster resolution times, happier customers and lower costs.

Tags : jive, customer service, customer service costs, spend management, customer service communities, social business, social business services, peer-to-peer support
    
By: Jive Software     Published Date: Feb 24, 2014

With its in-depth guidance and independent third-party vendor evaluations, Gartner's Magic Quadrant market assessment can assist your organization in implementing an effective social business software solution.

Tags : jive, human resources, social software, social media, workforce, workforce magagement, social business, social business software
    
By: Xero     Published Date: Feb 18, 2014

Learn how you can use Use Xero Touch to manage your business while you’re on the move. Reconcile, send invoices and create expense claims – from anywhere.

Tags : xero, xero touch, invoices, billing, finances, small business billing, finance, iphone
    
By: Xero     Published Date: Feb 18, 2014

Build your reputation as a trusted advisor by showing clients how to work directly with alternative lenders to gain access to funding. Led by a panel of Xero Add-on Partners, BodeTree and Kabbage, and advised by Xero Partner David Tunstall, CPA, of The Tunstall Organization, you’ll walk away with a better understanding of new avenues for small business financing.

Tags : funding, investing, small business investing, business, billing, small business networks, eprocurement, it spending
    
By: BuyerZone     Published Date: Feb 18, 2014

This Phone Systems Buyer's Guide will help you understand the type of decisions you need to make, how to choose a business phone system, and how to find a phone system dealer.

Tags : buyerzone, phone system, phones, business phones, web conferences, headsets, communications, business communications
    
By: IBM     Published Date: Jan 10, 2014

Independent research by Wintergreen Research, Inc. shows "Dramatic savings brought by IBM Rational automated test solutions".  Read this paper to see how you can see a positive ROI through the ability to minimize cost and time to identify errors and diminish subsequent impacts of defects using test automation and service virtualization.

Tags : ibm, wintergreen research, software testing, service virtualization, software development, testing, automation, quality assurance
    
By: Collaborative Consulting     Published Date: Dec 20, 2013

In this case study, a company needed to find a way to update and improve a legacy trade portal application. With the help of Collaborative, using domestic resources, the company completely replaced several legacy trade portal applications, allowing for the retirement of several application platforms and legacy databases.

Tags : collaborative consulting, trade portal, right price, infrastructure, better application, business documentation, inspire engagement, financial metrics
    
By: Genesys     Published Date: Dec 11, 2013

Read Now: The Automatic Call Distributor (ACD) is no longer a core component in the contact center and has become a costly technology that is difficult to manage in a distributed enterprise environment. If you are looking to move away from your legacy call center infrastructure — to a modern, multi-channel Contact Center this white paper gives you a blueprint to modernization and replacing your ACD. Read this insightful resource to learn how building a multi-channel contact center based on IP/SIP technology can enable you to: • Enhance Customer Experience • Virtualize your customer service environment • Reduce Total Cost of Ownership (TCO) Get this whitepaper for best practices, and integration guidelines to help you transition to a modern, SIP/IP-based contact center environment. Read Now.

Tags : automatic call distributor, acd, contact senter, legacy call center infrastructure, multi-channel contact center, ip/sip technology, total cost of ownership, tco
    
By: Red Hat     Published Date: Dec 09, 2013

Businesses are tapping into the innovative potential of their companies with Red Hat Enterprise Linux. Standardize your enterprise platform across multiple hardware architectures, hypervisors and cloud providers to help IT meet the needs of your business.

Tags : red hat, data, mobile, cloud, it congestion, deliver flexibility, business expectations, disparate hardware
    
By: Iron Mountain     Published Date: Dec 09, 2013

Kelly Morgan shares insight from 451 Research Group and the top things you need to consider when transforming your data center and whether to build, expand or lease space.

Tags : iron mountain, blades, blade server, data center, data centre, data center space, storage, virtualization
    
By: Socrata, Inc     Published Date: Dec 02, 2013

Get Step-By-Step Guidance for Government Open Data Success from Socrata, the Global Open Data Leader.

Tags : open data, open data platform, open data portal, open data policy, open data program, open data kit, open data field guide, new york city open data
    
By: Adobe     Published Date: Nov 25, 2013

Without document classification in play, it's impossible to know what to protect. The mobile ecosystem makes workers infinitely more productive, which is one reason that it won’t go away. This white paper explores the question: How can IT govern and protect content in such ad hoc and semi-structured environments? Please download whitepaper to learn more.

Tags : document, document classification, document security, mobile, mobile workforce, cloud-based, mobile, mobile ecosystem
    
By: Adobe     Published Date: Nov 25, 2013

In this paper, we explore the IT management environment. How can you integrate document solutions across desktops, mobile apps, and the cloud to better meet business demands, without creating so much complexity that it causes IT to suffer? Please download to learn more.

Tags : it management environment, document integration, document security, mobile, mobile apps, personal devices, define data, mobile workforce
    
By: Toshiba     Published Date: Nov 21, 2013

It's inevitable that upgrading to a new version of an operating system or application comes with a bit of a learning curve. With Windows 8.1, though--and its predecessor Windows 8--the curve is steep, and just finding simple tools and features can be a challenge.

Tags : toshiba, windows, windows 8, windows 81, microsoft, internet explorer, search bar, copiers
    
By: ServiceNow     Published Date: Oct 18, 2013

Three IT transformations can help IT get its own house in order to become the proactive partner of the business. By applying these concepts, IT departments at major enterprises are changing the way they engage with their business peers.

Tags : technology, service automation, it workload, it infrastructure, service consolidation, it globalization, managing service relationships, consumerized service experience
    
By: IBM     Published Date: Oct 10, 2013

Mini paper and podcast on ALDM with SME Larry Thompson.

Tags : cost and time, excess costs, dissatisfied with cost, business metrics, it management, it spending, business activity, over spending
    
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