eBusiness White Papers

Electronic Business, or "e-business", may be defined broadly as any business process that relies on an automated information system. Today, this is mostly done with Web-based technologies. Electronic business methods enable companies to link their internal and external data processing systems more efficiently and flexibly, to work more closely with suppliers and partners, and to better satisfy the needs and expectations of their customers.
Results 1 - 25 of 191Sort Results By: Published Date | Title | Company Name
By: Skyword     Published Date: Nov 14, 2014

What good is content strategy without the creative talent to execute it? Don’t be fooled into thinking pieces will fall into place in content strategy; in order for you to see the results you want, you must invest in high-quality talent to help move your storytelling forward. This eBook will focus on finding the right content creators to help power your content marketing machine. Broken into three sections, you’ll learn how we recruited contributors for The Content Standard, defined two types of writers you can partner with, and how to on-board that team for a shared mission. Learn how to effectively recruit subject matter experts and influencers to drive digital content creation.

Tags : content strategy, content marketing, b2c content, b2b content, content marketing platform, content marketing agency, brand content, branded content
    
By: Trustpilot     Published Date: Nov 13, 2014

Concerns about online reviews are invariably based on misconceptions that don't hold up when faced with reason. This whitepaper lists some of the most common myths holding businesses back from embracing the true power of online reviews.

Tags : trustpilot, online reviews, customer feedback, customer service, reviews, sales, customer interaction service, customer satisfaction
    
By: Dyn     Published Date: Oct 16, 2014

Web presence is now a required option for customers accessing a business’s products and services. But more than just an option, web pages have become the face of most companies to the public. Learn how can you take control of the Internet effect on your company’s web presence through Internet monitoring, analysis and planning.

Tags : dyn, internet visibility, web infrastructure, web presense, customer service, online business, internet performance, network performance
    
By: ADP AdvancedMD     Published Date: Nov 17, 2014

Download this whitepaper to learn how to decrease costs and increase your revenue.

Tags : adp, advancedmd, medical industry, business performance, clinical quality, data storage, medical claims, medical practice
    
By: Bazaarvoice     Published Date: Nov 05, 2014

Thanks to social, consumers are more vocal than ever and their opinions are influencing the purchase decisions of consumers all across the web. Learn how to turn social data into strategic business advantage with nine guiding insights to improve your bottom line today.

Tags : bazaarvoice, business results, business insights, social segmentation, product innovation, consumer research, product enhancements, product performance
    
By: Bazaarvoice     Published Date: Nov 05, 2014

How do shopping holidays like Cyber Monday and Boxing Day affect review usage? What does review traffic reveal about back-to-school shopping? Download The Conversation Index to see how customer conversations impact the global shopping seasons.

Tags : bazaarvoice, shopper conversations, social data, research peaks, holiday shoppers, customer feedback, cyber monday, black friday
    
By: Bazaarvoice     Published Date: Nov 05, 2014

This paper explores what authenticity really means to consumers, and how brands can deliver it, every time. Includes best practices for companies that collect and display reviews, handling employee reviews, and how dubious practices can harm your business.

Tags : bazaarvoice, customer loyalty, authemticity, customer relationships, authentic users, generated content, best practices, inauthentic practices
    
By: Bazaarvoice     Published Date: Nov 05, 2014

Consumer reviews can have an impact on sales, but did you know that negative reviews can actually improve purchase intent? The linchpin: How brands respond. Read new research about the power of responding to consumers.

Tags : bazaarvoice, index volume 6, relationships, increase sales, responsive brands, recommended improvements, bottom line, commercial relationships
    
By: destinationCRM.com     Published Date: Oct 02, 2014

Download this month’s FREE installment of CRM magazine’s SMB Best Practices series, and find out how Enterprise level Customer Service solutions are within your reach.

Tags : crm, customer relationship management, customer service, customers, customer data, smb, small business networks, ebusiness
    
By: destinationCRM.com     Published Date: Sep 09, 2014

Download this Free Best Practices installment from CRM magazine and learn the essential issues you should consider in your planning.

Tags : crm, cloud contact center, contact center, cloud computing, customer service, help desk, infrastructure, best practices
    
By: Rackspace     Published Date: Aug 28, 2014

In this webinar an expert panel will examine the infrastructure needs of customer-facing applications by examining the challenges faced by businesses in the most demanding industries.

Tags : rackspace, cloud applications, customer service, consumer applications, ebusiness, data center, cloud computing, cloud hosting
    
By: destinationCRM.com     Published Date: Aug 06, 2014

Download this month’s installment of CRM Magazine’s Best Practices Guide, you’ll hear from six AppExchange vendors from a variety of categories: Help Desk, Data Quality, Customer Satisfaction, Digital Signatures, and Field Service.

Tags : crm, customer service, sales, ebusiness, salesforce, sales database, help desk, best practices
    
By: Bazaarvoice     Published Date: Jul 24, 2014

Join Bazaarvoice Client Success Directors as they share proven best practices from some of the world’s best brands including DELL, Bare Escentuals, Dillards, Urban Decay, BuyaGift, Microsoft and more.

Tags : bazaarvoice, holiday sales, holiday shopping, customers, christmas shopping, xmas, online shopping, retail
    
By: Pitney Bowes     Published Date: Jul 17, 2014

Watch this recorded webinar to learn why retailers need to give price-sensitive web consumers stellar customer service and value through guaranteed landed costs and accurate delivery times and tracking.

Tags : pitney bowes, ecommerce, retail, online business, shipping, tracking, tracking and shipping, customer service
    
By: OpenText GXS     Published Date: Apr 22, 2014

Download this white paper to learn about the legislation and regulation of electronic invoicing in Brazil and Mexico.

Tags : gxs, opentext, invoices, electronic invoicing, brazil, mexico, regulations, government rules
    
By: OpenText GXS     Published Date: Apr 22, 2014

Join Christiaan van der Valk , CEO of Trustweaver, in this webinar, for an in-depth review of the current global Latin America e-invoicing landscape to ready you with an accurate starting point for your strategic e-invoicing planning.

Tags : gxs, opentext, electronic invoicing, trustweaver, latin america, strategic invoicing, corporate strategies, compliance
    
By: OpenText GXS     Published Date: Apr 21, 2014

5 Ways to Benefit Your ROI using e-Signatures Download to learn more!

Tags : gxs, opentext, e-invoicing, invoicing, electronic invoicing, e-signatures, accounts payable, paper invoices
    
By: OpenText GXS     Published Date: Apr 21, 2014

This white paper explains the role local tax compliance plays in successful supply chain management and e-business initiatives more broadly and how leading global brands and governments are addressing this need.

Tags : gxs, opentext, e-invoicing, invoicing, electronic invoicing, e-signatures, accounts payable, paper invoices
    
By: OpenText GXS     Published Date: Apr 21, 2014

How many paper invoices do you receive every year? How many invoices come attached to emails as PDFs? What if every invoice you received came directly into your accounts payable application with all the information you need to process it. Sounds like a dream, but we can help you make it a reality. Watch this video to learn more!

Tags : gxs, opentext, e-invoicing, invoicing, electronic invoicing, e-signatures, accounts payable, paper invoices
    
By: Dyn     Published Date: Mar 27, 2014

Do-it-yourself projects are great and can save you money, just not when it comes to doing your own DNS. In this paper, learn about four different reasons why outsourcing your DNS will actually save you money and time in the long run.

Tags : dyn, dns, outsourcing dns, it management, network performance, dns services, dyn pop, isp dns networks
    
By: Avalara     Published Date: Mar 19, 2014

Assess your e-commerce tax risk. Complete our one-minute assessment to learn: do you have an issue with sales tax? Fill out the form to get started with three simple questions about your web operations.

Tags : tax, ecommerce, sales tax, tax liability, internet sales tax, best practices, e-commerce, customer service
    
By: Xero     Published Date: Feb 18, 2014

Learn how you can use Use Xero Touch to manage your business while you’re on the move. Reconcile, send invoices and create expense claims – from anywhere.

Tags : xero, xero touch, invoices, billing, finances, small business billing, finance, iphone
    
By: IBM     Published Date: Feb 04, 2014

As new technology and connected consumers redefine how business is done, IBM Smarter Commerce solutions help companies more effectively engage with customers across four critical aspects, which include the Buy, Market, Sell and Service components. This ebook outlines those areas and solutions for each.

Tags : ibm, smarter commerce, buy process, buy solutions, redefining marketing, connected consumers, market solutions, sales success
    
By: appia     Published Date: Jan 21, 2014

Behind every successful app is a great user acquisition strategy. In our whitepaper, Four Tips for Driving Mobile Advertising Success, learn four essential tactics creating successful mobile advertising program.

Tags : appia, mobile marketing, mobile targeting, localization, tracking, app marketing, iphone, blackberry
    
By: LogMeIn     Published Date: Jan 15, 2014

This white paper includes highlights from the e-tailing group’s European Chat Mystery Shopping.

Tags : logmein, live chat, chat opportunities, e-tailing, boldchat, add live chat, retail community, quantitative elements
    
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