eBusiness White Papers

Electronic Business, or "e-business", may be defined broadly as any business process that relies on an automated information system. Today, this is mostly done with Web-based technologies. Electronic business methods enable companies to link their internal and external data processing systems more efficiently and flexibly, to work more closely with suppliers and partners, and to better satisfy the needs and expectations of their customers.
Results 1 - 25 of 184Sort Results By: Published Date | Title | Company Name
By: destinationCRM.com     Published Date: Oct 22, 2014

This webinar will provide a first-hand account of how Citizens Financial Group took on this challenge and gained an edge over competitors in the customer service experience arena.

Tags : aptean, customer feedback, crm, customer service, information management, records management, customer satisfaction, customer relationship management
    
By: Esker     Published Date: Jan 06, 2014

How to Bring Speed, Visibility and Accuracy to Every Phase of Order Processing

Tags : esker, fax and email, automation, erp systems, electronic data interchange, automation solutions, cost savings, process efficiencies
    
By: destinationCRM.com     Published Date: Nov 19, 2014

One of the biggest challenges organizations face is today is delivering customer experiences that are consistent, personal, and engender loyalty. This Roundtable will focus on how best to plan and implement a winning CEM program.

Tags : crm, customer experience management, customer management, customer experience, buyers, business intelligence, cem, customer satisfaction
    
By: Rackspace     Published Date: Aug 28, 2014

In this webinar an expert panel will examine the infrastructure needs of customer-facing applications by examining the challenges faced by businesses in the most demanding industries.

Tags : rackspace, cloud applications, customer service, consumer applications, ebusiness, data center, cloud computing, cloud hosting
    
By: Bazaarvoice     Published Date: Jul 24, 2014

Join Bazaarvoice Client Success Directors as they share proven best practices from some of the world’s best brands including DELL, Bare Escentuals, Dillards, Urban Decay, BuyaGift, Microsoft and more.

Tags : bazaarvoice, holiday sales, holiday shopping, customers, christmas shopping, xmas, online shopping, retail
    
By: Pitney Bowes     Published Date: Jul 17, 2014

Watch this recorded webinar to learn why retailers need to give price-sensitive web consumers stellar customer service and value through guaranteed landed costs and accurate delivery times and tracking.

Tags : pitney bowes, ecommerce, retail, online business, shipping, tracking, tracking and shipping, customer service
    
By: OpenText GXS     Published Date: Apr 22, 2014

Download this white paper to learn about the legislation and regulation of electronic invoicing in Brazil and Mexico.

Tags : gxs, opentext, invoices, electronic invoicing, brazil, mexico, regulations, government rules
    
By: OpenText GXS     Published Date: Apr 22, 2014

Join Christiaan van der Valk , CEO of Trustweaver, in this webinar, for an in-depth review of the current global Latin America e-invoicing landscape to ready you with an accurate starting point for your strategic e-invoicing planning.

Tags : gxs, opentext, electronic invoicing, trustweaver, latin america, strategic invoicing, corporate strategies, compliance
    
By: OpenText GXS     Published Date: Apr 21, 2014

5 Ways to Benefit Your ROI using e-Signatures Download to learn more!

Tags : gxs, opentext, e-invoicing, invoicing, electronic invoicing, e-signatures, accounts payable, paper invoices
    
By: OpenText GXS     Published Date: Apr 21, 2014

This white paper explains the role local tax compliance plays in successful supply chain management and e-business initiatives more broadly and how leading global brands and governments are addressing this need.

Tags : gxs, opentext, e-invoicing, invoicing, electronic invoicing, e-signatures, accounts payable, paper invoices
    
By: OpenText GXS     Published Date: Apr 21, 2014

How many paper invoices do you receive every year? How many invoices come attached to emails as PDFs? What if every invoice you received came directly into your accounts payable application with all the information you need to process it. Sounds like a dream, but we can help you make it a reality. Watch this video to learn more!

Tags : gxs, opentext, e-invoicing, invoicing, electronic invoicing, e-signatures, accounts payable, paper invoices
    
By: Dyn     Published Date: Mar 27, 2014

Do-it-yourself projects are great and can save you money, just not when it comes to doing your own DNS. In this paper, learn about four different reasons why outsourcing your DNS will actually save you money and time in the long run.

Tags : dyn, dns, outsourcing dns, it management, network performance, dns services, dyn pop, isp dns networks
    
By: Avalara     Published Date: Mar 19, 2014

Assess your e-commerce tax risk. Complete our one-minute assessment to learn: do you have an issue with sales tax? Fill out the form to get started with three simple questions about your web operations.

Tags : tax, ecommerce, sales tax, tax liability, internet sales tax, best practices, e-commerce, customer service
    
By: Xero     Published Date: Feb 18, 2014

Learn how you can use Use Xero Touch to manage your business while you’re on the move. Reconcile, send invoices and create expense claims – from anywhere.

Tags : xero, xero touch, invoices, billing, finances, small business billing, finance, iphone
    
By: IBM     Published Date: Feb 04, 2014

As new technology and connected consumers redefine how business is done, IBM Smarter Commerce solutions help companies more effectively engage with customers across four critical aspects, which include the Buy, Market, Sell and Service components. This ebook outlines those areas and solutions for each.

Tags : ibm, smarter commerce, buy process, buy solutions, redefining marketing, connected consumers, market solutions, sales success
    
By: appia     Published Date: Jan 21, 2014

Behind every successful app is a great user acquisition strategy. In our whitepaper, Four Tips for Driving Mobile Advertising Success, learn four essential tactics creating successful mobile advertising program.

Tags : appia, mobile marketing, mobile targeting, localization, tracking, app marketing, iphone, blackberry
    
By: LogMeIn     Published Date: Jan 15, 2014

This white paper includes highlights from the e-tailing group’s European Chat Mystery Shopping.

Tags : logmein, live chat, chat opportunities, e-tailing, boldchat, add live chat, retail community, quantitative elements
    
By: LogMeIn     Published Date: Jan 15, 2014

Today’s consumer is almost ambivalent when it comes to customer service channels; this generation of shoppers simply wants service their way. Take a look at the 2013 survey of internet shoppers.

Tags : logmein, live chat, e-tailing, multichannel communications, live chat best practices, channel usage, channel satisfaction, chat frequency
    
By: ServiceNow     Published Date: Nov 22, 2013

This document discusses how self-service cloud provisioning can serve as a pragmatic customer-centric approach for managing the proliferation of public and private clouds. It discusses customer expectations, critical success factors, and key metrics required for a successful implementation of such an offering.

Tags : servicenow, enterprise it, cloud computing, cloud provisioning, customer-centric cloud, it operations and governance, virtual resources, service catalog
    
By: IBM     Published Date: Nov 22, 2013

Learn how your business can improve its customer service by providing a seamless multichannel experience across all channels.

Tags : ibm, ibm enterprise marketing management, emm, ebusiness, ecommerce, customer, customer experience, customer behavior
    
By: IBM     Published Date: Nov 22, 2013

Learn how your e-business can improve its overall online customer experience by understanding why customers behave the way they do.

Tags : ibm, ibm enterprise marketing management, emm, ebusiness, ecommerce, internet marketing, online marketing, customer experience
    
By: Microsoft     Published Date: Nov 08, 2013

Learn how Forrester researched Microsoft’s Application Lifecycle Management and found that it increases productivity, lowers costs, and creates more agile IT organizations.

Tags : microsoft, application lifecycle management, increase roi, cutting development cycles, microsoft alm, increase productivity, create agile it organization, forrester consulting
    
By: Microsoft     Published Date: Nov 08, 2013

Find out why developers increasingly choose .NET to create new applications faster and more efficiently and why it offers the clearest path from the client/server world to the emerging device/cloud world.

Tags : microsoft, develop better applications, technology guide, business applications, application patterns, devices, web applications, native applications
    
By: Adobe     Published Date: Nov 07, 2013

Using mobile sites, apps, and emerging technologies to build loyalty.

Tags : adobe, mobile consumer survey, mobile devices and tablets, digital marketers, market segmentation, tablet-specific strategies, mobile websites, applications
    
By: Adobe     Published Date: Nov 07, 2013

Marketers’ social media successes have added to their burdens. Many now have dozens of social pages to manage, thousands of customer comments to monitor, and hundreds of colleagues who want (or need) to participate. Social relationship platform vendors off er tools that help marketers efficiently and responsibly expand their social capabilities.

Tags : adobe, forrester social wave, social relationship platform, srp, significant vendors, branded social presence, social relationship, platform evaluation
    
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