Business Process Management White Papers

Business Process Management (BPM) refers to activities performed by businesses to optimize and adapt their processes. These tools can also monitor the execution of the business processes, providing managers of an organization with the means to analyze their performance and make changes to the original processes in real-time. Using a BPMS the modified process can then be merged into the current business process atmosphere.
Results 1 - 25 of 464Sort Results By: Published Date | Title | Company Name
By: SAS     Published Date: Mar 14, 2014

Judgment is a process and not a single event. Good judgment and sound decision making are at the heart of data governance.

Tags : sas, data governance, data management, data measurement, governance policy, payback, tactical, structured
    
By: SAS     Published Date: Mar 14, 2014

Fan loyalty is everything in the sports business. So when Major League Soccer (MLS), the top flight pro soccer league in the US and Canada, wanted to deepen customer engagement, it turned to SAS® Marketing Automation to get a better understanding of its fans.

Tags : sas, customer engagement, data acquisition, monetization, measurement and tracking, mls, major league soccer, database
    
By: Esker     Published Date: Jan 06, 2014

13 Questions for Maximizing Your Order Processing Automation Investment

Tags : esker, automation, sales order processing, order-to-cash, erp systems, automated sales, automation investment, saas
    
By: Intacct Corporation     Published Date: Jan 02, 2014

Learn the 4 essential features to bring your accounting system out of the Stone Age. Modern businesses are, by their nature, complex. But if you're using an accounting system that forces you to struggle with manual processes—limiting your flexibility and draining your productivity—you might as well be stuck in the Stone Age. But there's great news! It's 2014, and there's never been a better time to make the move to a modern accounting system. What features should you look for? Download our new checklist, "Essential Features of a Modern Accounting System," to learn how the right accounting system can help you: • Automate financial processes and optimize workflows to fit your organization's business processes. • Access real-time data to drive business insight and improve decision making. • Lower IT costs and reduce technology risks with a best-in-class cloud architecture.

Tags : accounting, modernizing account system, automate financial processes, business processes, real-time data access, best-in-class cloud architecture, business analytics, business intelligence
    
By: Intacct Corporation     Published Date: Jan 02, 2014

Is your accounting software holding you back? Maybe it's time to trade in your aging infrastructure and embrace a new generation of cloud-based financial systems that streamline your processes, improve productivity, and generate greater insights and visibility. As you embark on a challenging evaluation cycle, download our free and concise eBook: "Best Practices for Choosing the Right Accounting Software: Achieving Best-in-Class Financial Management."

Tags : accounting, accounting software, cloud-based financial systems, financial management, accounting software, automation, lower costs, technical and operational requirements
    
By: Oracle     Published Date: Nov 13, 2013

Social-enabled contact centers leverage social interactions to build stronger relationships with customers, deliver consistent and relevant brand experiences across touch points, and better engage customers with employees and partners. There are 3 capabilities your company will need to be successful.

Tags : zenithoptimedia, oracle, rightnow cloud service, contact center, valued customers, social-enabled customer service, customer conversations, social media
    
By: Oracle     Published Date: Nov 13, 2013

Two dominant trends are potentially reshaping the role of the HR function in the corporate world. The first relates to the rapid growth of the knowledge economy. In this environment, a committed, appropriately skilled and prudently deployed workforce is critical in order to develop new products and outstrip the competition. Second, many administrative functions that were formerly handled by HR departments, such as payroll and pensions, have now been farmed out to third parties. Indeed, research reveals that more than two-thirds of companies outsource a portion of their HR functions. This report by the Economist Intelligence Unit investigates whether the HR function is forging a close and robust relationship with the CEO. It also explores the nature of these working relationships, how they have been affected by the economic downturn and how they vary across industries and regions.

Tags : zenithoptimedia, oracle, ceo perspectives, hr department drives growth, economist intelligence unit, ibm, hr and organizational strategy, strategic influence of hr
    
By: IFS     Published Date: Dec 27, 2012

Todd Pacific Shipyards was running a homegrown SQL/Visual Basic® system that focused primarily on purchasing, inventory, and project reporting, with a small accounts payable add-on.

Tags : erp, enterprise resource planning, enterprise, integration, process management, project management, application integration, best practices
    
By: IFS     Published Date: Dec 27, 2012

Setting the price of goods for sale can be considered either an art or a science. And accurately tracking the cost of the thousands of component parts that go into a piece of complex machinery can be some combination of both.

Tags : erp, enterprise resource planning, enterprise, integration, process management, project management, costing, pricing
    
By: IFS     Published Date: Dec 27, 2012

The seven tips included in this whitepaper are from some of the top EAM minds in IFS North America and IFS AB, and are designed to help ensure that you get the most out of EAM software so that you can get the most out of your assets.

Tags : erp, enterprise resource planning, enterprise, integration, process management, project management, aem, enterprise
    
By: IFS     Published Date: Dec 27, 2012

Realize the benefits of consolidating your ERP products down to one.

Tags : erp, enterprise resource planning, enterprise, integration, process management, project management, application integration, application performance management
    
By: IFS     Published Date: Dec 27, 2012

Learn how an ETO manufacturer can go about selecting ERP software that truly meets their needs.

Tags : erp, enterprise resource planning, enterprise, integration, process management, project management, eto, application integration
    
By: TriNet     Published Date: Jan 17, 2012

Read this white paper to learn about 10 principles to follow in order to build an effective human capital plan for your organization.

Tags : trinet, integrated hr outsourcing, in-house infrastructure, internal costs, human resources, cost structure, application integration, application performance management
    
By: Sage     Published Date: Mar 26, 2014

Here’s a riddle: What have you used for a very long time, occasionally pulled your hair out over, contains lots of cells with mathematical formulas, and is very stressful to update whenever a tax law or GAAP principle changes?

Tags : sage, fixed assets, spreadsheets, tax payments, sarbanes-oxley, depreciation, tracking, planning
    
By: Marketo     Published Date: Mar 13, 2014

Savvy B2B marketing leaders are going beyond revenue performance management to transform marketing into the architect of engagement across the customer life cycle. Lead-to-Revenue Management (L2RM) platform vendors are stepping up with tooling that enables customer-centric, multichannel, personalized marketing — at scale. Companies that have implemented an L2RM automation platform have seen results in both organizational maturity and business impact. According to a Forrester survey, L2RM platform users contribute more to the sales pipeline, have higher levels of process maturity, measure results more holistically and collaborate better with their sales colleagues.

Tags : marketo, forrester, b2b, l2rm, lead to revenue management, revenue management, marketing maturity, process maturity
    
By: IBM     Published Date: Mar 04, 2014

Customers’ expectations have never been so high. Yet, leaders at many banks and financial institutions still fail at providing a smooth, personalized, timely and relevant experience throughout channels. By leveraging the increasing amount of data about customers, bankers can create information to constantly improve their understanding of product usage, profitability, risk, buying behavior and financial needs. Access this white paper today to learn about expert solutions that can help you reinvent your business operations and create a customer-focused company. Read on now to explore more.

Tags : business operations, business process management, bpm, process automation, smarter process, banking, financial services, business process automation
    
By: IBM     Published Date: Mar 04, 2014

The age of the customer. Possibly no term better illustrates the current era of business. Customers expect their experience to be flawless at every touchpoint, and with competitors only a click (or tap) away, company leaders have a strong incentive to deliver. Online retailers have set a high standard in the way that they engage customers on an ongoing basis—not just during the commercial transaction, but before, during and after each interaction with the customer. Can service providers in industries such as banking, insurance, healthcare and government meet the challenge?

Tags : business operations, business process management, bpm, process automation, smarter process, age of customer, business activity monitoring, business analytics
    
By: IBM     Published Date: Feb 27, 2014

Learn about the evolution of business resiliency management and learn the best practices that are used in today's business resiliency management programs.

Tags : business resiliency, business resiliency management, management, best practices, ibm, planning, managing, resilience
    
By: IBM     Published Date: Feb 04, 2014

A strong customer orientation is an essential element to remain competitive in this environment, and Smarter Commerce, an approach developed by IBM to put the customer at the heart of business models, can help banks be more competitive.

Tags : ibm, frost and sullivan, smarter customers, smarter commerce, innovations, banking industry, tips on banking, banking environment
    
By: Interactive Intelligence     Published Date: Jan 17, 2014

Learn about how the expanding guidelines for compliance have changed and how compliance has never been more relevant within the Accounts Receivable Management (ARM) industry.

Tags : compliance, cloud solutions, interactive intelligence, customer support, workforce management, data solution, customer experience, business process automation
    
By: Interactive Intelligence     Published Date: Jan 17, 2014

Learn the performance “metrics that matter” for the contemporary contact center, as the definition of efficient customer service evolves.

Tags : contact center, strategic planning, budgeting tools, customer experience, big data, budgeting tools, workforce management, data solution
    
By: Interactive Intelligence     Published Date: Jan 17, 2014

Learn the significant benefits of flexible cloud solutions and key criteria for selecting the right business partner.

Tags : cloud solutions, interactive intelligence, flexible cloud, customer support, workforce management, data solution, customer experience, business process automation
    
By: Interactive Intelligence     Published Date: Jan 17, 2014

Learn about how your contact centers are a world of innovative and intricate technology and how with the right analytical tools you can maximize your organization’s potential by optimizing your customer’s experience.

Tags : planning tools, budgeting tools, strategy, cloud solutions, interactive intelligence, customer support, workforce management, data solution
    
By: Interactive Intelligence     Published Date: Jan 17, 2014

Learn how to ensure a positive customer experience outcome by establishing a reliable business process automation (BPA), which will support your customer’s personalized interactions and adapt to changing conditions in the marketplace.

Tags : process automation, interactive intelligence, multichannel technology, intelligent process, business process, decision services, communications intelligence, customer interactions
    
By: Interactive Intelligence     Published Date: Jan 17, 2014

Learn how technology can be the key to responding to the aging utility workforce and how the right system can increase overall operational efficiency.

Tags : workforce, utility, labor force, employees, utilities, interactive intelligence, utility workforce, business process
    
Start   Previous   1 2 3 4 5 6 7 8 9 10 11 12 13 14 15    Next    End