Business Process Management White Papers

Business Process Management (BPM) refers to activities performed by businesses to optimize and adapt their processes. These tools can also monitor the execution of the business processes, providing managers of an organization with the means to analyze their performance and make changes to the original processes in real-time. Using a BPMS the modified process can then be merged into the current business process atmosphere.
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By: SAS     Published Date: Nov 10, 2014

Learn the advantage of advanced analytics and see what your IT team needs to know to see this translate to explosive growth.

Tags : sas, market trends, hurwitz and associates, vendor scores, advanced analytics, market strength, vendors, index report
    
By: HP     Published Date: Nov 05, 2014

Remove the unnecessary burdens of server management and provisioning with HP Integrated Lights-Out (iLO), designed to support the full lifecycle of servers from initial deployment to ongoing management and service alerting.

Tags : server management, streamlined, it life cycle, business intelligence, remote support, licensing options, servers, bladesystem
    
By: Intacct Corporation     Published Date: Jan 02, 2014

Learn the 4 essential features to bring your accounting system out of the Stone Age. Modern businesses are, by their nature, complex. But if you're using an accounting system that forces you to struggle with manual processes—limiting your flexibility and draining your productivity—you might as well be stuck in the Stone Age. But there's great news! It's 2014, and there's never been a better time to make the move to a modern accounting system. What features should you look for? Download our new checklist, "Essential Features of a Modern Accounting System," to learn how the right accounting system can help you: • Automate financial processes and optimize workflows to fit your organization's business processes. • Access real-time data to drive business insight and improve decision making. • Lower IT costs and reduce technology risks with a best-in-class cloud architecture.

Tags : accounting, modernizing account system, automate financial processes, business processes, real-time data access, best-in-class cloud architecture, business analytics, business intelligence
    
By: Intacct Corporation     Published Date: Jan 02, 2014

Is your accounting software holding you back? Maybe it's time to trade in your aging infrastructure and embrace a new generation of cloud-based financial systems that streamline your processes, improve productivity, and generate greater insights and visibility. As you embark on a challenging evaluation cycle, download our free and concise eBook: "Best Practices for Choosing the Right Accounting Software: Achieving Best-in-Class Financial Management."

Tags : accounting, accounting software, cloud-based financial systems, financial management, accounting software, automation, lower costs, technical and operational requirements
    
By: Fluke Networks     Published Date: Nov 05, 2014

This White Paper examines the need for AANPM and how it helps organisations to optimise the performance of business critical applications while speeding up network and application trouble-shooting and minimising downtime.

Tags : application trouble shooting, the need for aanpm, benefits of aanpm, networking, application integration, application performance management, best practices, business management
    
By: IBM     Published Date: Oct 06, 2014

Business Intelligence (BI) has become a mandatory part of every enterprise’s decision-making fabric. Unfortunately in many cases, with this rise in popularity, came a significant and disturbing complexity. Many BI environments began to have a myriad of moving parts: data warehouses and data marts deployed on multiple platforms and technologies – each requiring significant effort to ensure performance and support for the various needs and skill sets of the business resources using the environment. These convoluted systems became hard to manage or enhance with new requirements. To remain viable and sustainable, they must be simplified. Fortunately today, we have the ability to build simpler BI technical environments that still support the necessary business requirements but without the ensuing management complexity. This paper covers what is needed to simplify BI environments and the technologies that support this simplification.

Tags : data warehouses, bi environments, bi technologies, faster deployments, knowledge management, business analytics, business management, business process management
    
By: IBM     Published Date: Oct 01, 2014

Salesforce.com is an industry leading cloud CRM solution which helps organizations streamline and effectively manage sales processes, customers and opportunities. The effectiveness of these initiatives can be improved dramatically by providing Salesforce with a 3600 view of the Customer to overcome the limitation of fragmented data that Salesforce currently relies on. This paper discusses how InfoSphere capabilities can be used to create comprehensive and accurate 3600 views of your customers from internal and external sources. This data is integrated seamlessly within Salesforce.com to help your sales teams get a complete view of the customer to help find the right contacts, allocate resources efficiently and identify new opportunities. This helps your sales teams be more efficient, effective and ultimately improve your win rate and drive more revenue.

Tags : salesforce, crm solution, data integration, data management, business intelligence, business process management, customer interaction service, customer relationship management
    
By: IBM     Published Date: Oct 01, 2014

How can organizations tap into the vast flow of data, weed out the information that matters, and then link that meaningful sentiment to specific customers? This ebook explores how an enhanced 360-degree view of the customer optimizes and facilitates more personalized customer interactions.

Tags : marketing, business strategy, customer service, big data, it management, best practices, business process management, customer experience management
    
By: Riverbed     Published Date: Aug 22, 2014

Businesses are rapidly adopting virtualization, cloud infrastructure, and SaaS applications broadly across the enterprise to minimize costs and enable seamless collaboration and communication. This is significantly straining the traditional network paradigm. IT organizations globally are faced with the challenge to transform network architectures to deliver the right performance and reliability cost-effectively while retaining control.

Tags : business performance, hybrid networks, virtualization, cloud infrastructure, saas, collaboration, communication, business process automation
    
By: CA Technologies     Published Date: Jun 05, 2014

An eBooklet discussing the pitfalls of DevOps, how you can avoid them, and how to get started on your DevOps journey.

Tags : devops, a guide to devops, integrated journey, application integration, best practices, business process management, enterprise software
    
By: Lexmark     Published Date: Jun 02, 2014

A UBM tech report on the 6 secrets that banks can use to reduce cost and drive process improvements

Tags : lexmark, reducing costs, driving process improvements, modern document management, best practices, business process management, document management
    
By: Lexmark     Published Date: Jun 02, 2014

The Success Story of Cummins Inc. in using Lexmark global managed print services.

Tags : lexmark, case study, success story, managed print solutions, mps, business management, business process management, change management
    
By: Lexmark     Published Date: May 28, 2014

The Success Story of Cummins Inc. in using Lexmark global managed print services.

Tags : lexmark, case study, success story, managed print solutions, mps, business management, business process management, it spending
    
By: Lexmark     Published Date: May 28, 2014

A UBM tech report on the 6 secrets that banks can use to reduce cost and drive process improvements

Tags : lexmark, reducing costs, driving process improvements, modern document management, best practices, business process management, document management, records management
    
By: Lexmark     Published Date: May 28, 2014

The Success Story of Cummins Inc. in using Lexmark global managed print services.

Tags : lexmark, case study, success story, managed print solutions, mps, business management, business process management, it spending
    
By: Lexmark     Published Date: May 28, 2014

A UBM tech report on the 6 secrets that banks can use to reduce cost and drive process improvements

Tags : lexmark, reducing costs, driving process improvements, modern document management, best practices, business process management, document management, records management
    
By: Interactive Intelligence     Published Date: Apr 23, 2014

Today, business process automation isn’t just about efficiency, it’s about operating a business for your customers. To ensure a positive customer experience, a process must trigger an automated action, and automation must then manage the experience across multiple channels, personalize the customer’s interaction, and predict the best next actions. Read more, from Chris Thalassinos, Mahnaz Meshkati, and Frank Chiu of Communications Intelligence Group, and Brad Herrington of Interactive Intelligence.

Tags : interactive intelligence, business process automation, multichannel technology, customer experience, contact center, contact solution, it management, business process management
    
By: Interactive Intelligence     Published Date: Apr 23, 2014

Collaboration — working together for a common goal — is an integral part of the insurance business. But today, the need to rapidly assemble teams and capitalize on human expertise to provide faster, better decisions makes collaborating all the more important. Author Mark Breading of Strategy Meets Action explains how applying collaboration technologies to specific insurance business problems is enabling insurers to realize the true promise of collaborating for a competitive advantage.

Tags : collaboration, insurance, interactive intelligence, communications, contact center, business process, collaboration technology, it management
    
By: Sage     Published Date: Mar 26, 2014

Here’s a riddle: What have you used for a very long time, occasionally pulled your hair out over, contains lots of cells with mathematical formulas, and is very stressful to update whenever a tax law or GAAP principle changes?

Tags : sage, fixed assets, spreadsheets, tax payments, sarbanes-oxley, depreciation, tracking, planning
    
By: SAS     Published Date: Mar 14, 2014

Judgment is a process and not a single event. Good judgment and sound decision making are at the heart of data governance.

Tags : sas, data governance, data management, data measurement, governance policy, payback, tactical, structured
    
By: SAS     Published Date: Mar 14, 2014

Fan loyalty is everything in the sports business. So when Major League Soccer (MLS), the top flight pro soccer league in the US and Canada, wanted to deepen customer engagement, it turned to SAS® Marketing Automation to get a better understanding of its fans.

Tags : sas, customer engagement, data acquisition, monetization, measurement and tracking, mls, major league soccer, database
    
By: IBM     Published Date: Mar 04, 2014

Customers’ expectations have never been so high. Yet, leaders at many banks and financial institutions still fail at providing a smooth, personalized, timely and relevant experience throughout channels. By leveraging the increasing amount of data about customers, bankers can create information to constantly improve their understanding of product usage, profitability, risk, buying behavior and financial needs. Access this white paper today to learn about expert solutions that can help you reinvent your business operations and create a customer-focused company. Read on now to explore more.

Tags : business operations, business process management, bpm, process automation, smarter process, banking, financial services, business process automation
    
By: IBM     Published Date: Mar 04, 2014

The age of the customer. Possibly no term better illustrates the current era of business. Customers expect their experience to be flawless at every touchpoint, and with competitors only a click (or tap) away, company leaders have a strong incentive to deliver. Online retailers have set a high standard in the way that they engage customers on an ongoing basis—not just during the commercial transaction, but before, during and after each interaction with the customer. Can service providers in industries such as banking, insurance, healthcare and government meet the challenge?

Tags : business operations, business process management, bpm, process automation, smarter process, age of customer, business activity monitoring, business analytics
    
By: IBM     Published Date: Feb 27, 2014

Learn about the evolution of business resiliency management and learn the best practices that are used in today's business resiliency management programs.

Tags : business resiliency, business resiliency management, management, best practices, ibm, planning, managing, resilience
    
By: IBM     Published Date: Feb 04, 2014

A strong customer orientation is an essential element to remain competitive in this environment, and Smarter Commerce, an approach developed by IBM to put the customer at the heart of business models, can help banks be more competitive.

Tags : ibm, frost and sullivan, smarter customers, smarter commerce, innovations, banking industry, tips on banking, banking environment
    
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