Business Process Automation White Papers

Business Process Automation, or BPA is the process a business uses to contain costs. It consists of integrating applications, cutting labor wherever possible, and using software applications throughout the organization.
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By: SAS     Published Date: Mar 14, 2014

Fan loyalty is everything in the sports business. So when Major League Soccer (MLS), the top flight pro soccer league in the US and Canada, wanted to deepen customer engagement, it turned to SAS® Marketing Automation to get a better understanding of its fans.

Tags : sas, customer engagement, data acquisition, monetization, measurement and tracking, mls, major league soccer, database
    
By: Esker     Published Date: Jan 06, 2014

How Fax and Email Orders Hold Your Business Back — and Why Automation Is the Best Way Forward

Tags : esker, order processing, fax and email, automation, automated order processing, paperless, paperless order, automate order processing
    
By: Esker     Published Date: Jan 06, 2014

How to Bring Speed, Visibility and Accuracy to Every Phase of Order Processing

Tags : esker, fax and email, automation, erp systems, electronic data interchange, automation solutions, cost savings, process efficiencies
    
By: Esker     Published Date: Jan 06, 2014

Business performance depends on how well a company manages its internal processes. Companies with effective business process management in place are able to analyze key performance indicators to monitor efficiency of day-to-day activities and employees against operational targets.

Tags : esker, automation, sales order processing, order-to-cash, erp systems, automated sales, streamlining, order processing
    
By: Esker     Published Date: Jan 06, 2014

13 Questions for Maximizing Your Order Processing Automation Investment

Tags : esker, automation, sales order processing, order-to-cash, erp systems, automated sales, automation investment, saas
    
By: Intacct Corporation     Published Date: Jan 02, 2014

Learn the 4 essential features to bring your accounting system out of the Stone Age. Modern businesses are, by their nature, complex. But if you're using an accounting system that forces you to struggle with manual processes—limiting your flexibility and draining your productivity—you might as well be stuck in the Stone Age. But there's great news! It's 2014, and there's never been a better time to make the move to a modern accounting system. What features should you look for? Download our new checklist, "Essential Features of a Modern Accounting System," to learn how the right accounting system can help you: • Automate financial processes and optimize workflows to fit your organization's business processes. • Access real-time data to drive business insight and improve decision making. • Lower IT costs and reduce technology risks with a best-in-class cloud architecture.

Tags : accounting, modernizing account system, automate financial processes, business processes, real-time data access, best-in-class cloud architecture, business analytics, business intelligence
    
By: Intacct Corporation     Published Date: Jan 02, 2014

Is your accounting software holding you back? Maybe it's time to trade in your aging infrastructure and embrace a new generation of cloud-based financial systems that streamline your processes, improve productivity, and generate greater insights and visibility. As you embark on a challenging evaluation cycle, download our free and concise eBook: "Best Practices for Choosing the Right Accounting Software: Achieving Best-in-Class Financial Management."

Tags : accounting, accounting software, cloud-based financial systems, financial management, accounting software, automation, lower costs, technical and operational requirements
    
By: IFS     Published Date: Dec 27, 2012

Setting the price of goods for sale can be considered either an art or a science. And accurately tracking the cost of the thousands of component parts that go into a piece of complex machinery can be some combination of both.

Tags : erp, enterprise resource planning, enterprise, integration, process management, project management, costing, pricing
    
By: IFS     Published Date: Dec 27, 2012

Learn how an ETO manufacturer can go about selecting ERP software that truly meets their needs.

Tags : erp, enterprise resource planning, enterprise, integration, process management, project management, eto, application integration
    
By: TriNet     Published Date: Jan 17, 2012

Read this white paper to learn about 10 principles to follow in order to build an effective human capital plan for your organization.

Tags : trinet, integrated hr outsourcing, in-house infrastructure, internal costs, human resources, cost structure, application integration, application performance management
    
By: IBM     Published Date: Mar 20, 2014

Application downtime is just one of many costs associated with a fragmented application performance management (APM) strategy. Learn the 5 steps to simplify Application Performance Management through this infographic.

Tags : ibm, apm, application services, data center, application downtime, business implications, visibility, infrastructure
    
By: Ipswitch     Published Date: Mar 14, 2014

This newly-released e-Guide provides IT professionals who are “in the trenches” with a concise assessment of the challenges they face with legacy file transfer systems—and looks at innovative solutions and best practices that can solve these problems.

Tags : ipswitch, file transfer, file transfer systems, stagnation, automation, file movement, file security, regulatory compliance
    
By: nettime solutions     Published Date: Mar 04, 2014

This whitepaper covers the best practices, methods and standards for time off accruals that are affecting PTO policies and will explain how a customizable, automated time and attendance platform can provide workforce analytics and labor management solutions.

Tags : nettime solutions, accruals, improving time, time off accruals, enhance pto policies, pto policies, automated time, attendance platform
    
By: nettime solutions     Published Date: Mar 04, 2014

This webinar covers the best practices, methods and standards for time off accruals that are enhancing PTO policies nationwide, while showing you how a customizable automated time and attendance platform can provide workforce analytics and labor management solutions — all from your web-browser.

Tags : nettime solutions, accruals, improving time, time off accruals, enhance pto policies, pto policies, automated time, attendance platform
    
By: IBM     Published Date: Mar 04, 2014

The age of the customer. Possibly no term better illustrates the current era of business. Customers expect their experience to be flawless at every touchpoint, and with competitors only a click (or tap) away, company leaders have a strong incentive to deliver. Online retailers have set a high standard in the way that they engage customers on an ongoing basis—not just during the commercial transaction, but before, during and after each interaction with the customer. Can service providers in industries such as banking, insurance, healthcare and government meet the challenge?

Tags : business operations, business process management, bpm, process automation, smarter process, age of customer, business activity monitoring, business analytics
    
By: IBM     Published Date: Feb 27, 2014

Why should we bother automating deployments in the first place? What should the scope of the automation effort be? How do we get started? This white paper provides a solid introduction to these topics.

Tags : ibm, ibm software, deployment automation, manual deployments, automation, change management, automated solution, automated investments
    
By: IBM     Published Date: Feb 27, 2014

This book defines the basics of application release and deployment, and provides best practices for implementation with resources for a deeper dive.

Tags : ibm, ibm software, application release, deployment, software delivery, delivery methods, deployment standards, implementation
    
By: Interactive Intelligence     Published Date: Jan 17, 2014

Learn about how the expanding guidelines for compliance have changed and how compliance has never been more relevant within the Accounts Receivable Management (ARM) industry.

Tags : compliance, cloud solutions, interactive intelligence, customer support, workforce management, data solution, customer experience, business process automation
    
By: Interactive Intelligence     Published Date: Jan 17, 2014

Learn the performance “metrics that matter” for the contemporary contact center, as the definition of efficient customer service evolves.

Tags : contact center, strategic planning, budgeting tools, customer experience, big data, budgeting tools, workforce management, data solution
    
By: Interactive Intelligence     Published Date: Jan 17, 2014

Learn the significant benefits of flexible cloud solutions and key criteria for selecting the right business partner.

Tags : cloud solutions, interactive intelligence, flexible cloud, customer support, workforce management, data solution, customer experience, business process automation
    
By: Interactive Intelligence     Published Date: Jan 17, 2014

Learn about how your contact centers are a world of innovative and intricate technology and how with the right analytical tools you can maximize your organization’s potential by optimizing your customer’s experience.

Tags : planning tools, budgeting tools, strategy, cloud solutions, interactive intelligence, customer support, workforce management, data solution
    
By: Interactive Intelligence     Published Date: Jan 17, 2014

Learn how to ensure a positive customer experience outcome by establishing a reliable business process automation (BPA), which will support your customer’s personalized interactions and adapt to changing conditions in the marketplace.

Tags : process automation, interactive intelligence, multichannel technology, intelligent process, business process, decision services, communications intelligence, customer interactions
    
By: Interactive Intelligence     Published Date: Jan 17, 2014

Learn how technology can be the key to responding to the aging utility workforce and how the right system can increase overall operational efficiency.

Tags : workforce, utility, labor force, employees, utilities, interactive intelligence, utility workforce, business process
    
By: IBM     Published Date: Jan 09, 2014

How can your midsize business meet new demands for data storage with limited resources? In this eguide, you’ll find out that this innovative solution can radically improve storage performance—while minimizing expenses

Tags : ibm, storwize eguide, data storage, modern technology, virtual storage, gartner research, innovative data, storage maintenance
    
By: Esker     Published Date: Jan 06, 2014

How to increase profit and productivity via Accounts Payable Automation in an ERP environment

Tags : esker, accounts payable, erp, productivity, automation solution, erp applications, business landscape, internal processes
    
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