Business Process Automation White Papers

Business Process Automation, or BPA is the process a business uses to contain costs. It consists of integrating applications, cutting labor wherever possible, and using software applications throughout the organization.
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By: Prophix     Published Date: Apr 24, 2013

Spreadsheets are error-prone and unable to support the critical nature of important financial processes. Read this free guide to learn how leading companies have broken the spreadsheet habit, adopting packaged applications specifically-designed for budgeting and forecasting.

Tags : spreadsheets, business intelligence, analytics, budget, roi, efficiency, forecasting, analytics
    
By: Marketo     Published Date: Apr 23, 2013

Marketing Automation is technology that allows you to nurture leads through automated campaigns. Because marketing automation uses email as one of its methods for engaging customers, we are often asked, “What is the difference between Marketing Automation and Email Marketing?” For small businesses, marketing automation is a tool to take your marketing to the next level while saving your organization’s resources in the long run. Marketing automation builds upon your email marketing strategies to produce superior results. In this paper, we’d like to show you what marketing automation can do for you and help you decide if your organization is ready to graduate to a marketing automation solution.

Tags : marketing, marketing automation, email marketing, lead nurturing, small business, smb, crm, application integration
    
By: IFS     Published Date: Dec 27, 2012

Setting the price of goods for sale can be considered either an art or a science. And accurately tracking the cost of the thousands of component parts that go into a piece of complex machinery can be some combination of both.

Tags : erp, enterprise resource planning, enterprise, integration, process management, project management, costing, pricing
    
By: IFS     Published Date: Dec 27, 2012

Learn how an ETO manufacturer can go about selecting ERP software that truly meets their needs.

Tags : erp, enterprise resource planning, enterprise, integration, process management, project management, eto, application integration
    
By: Success Factors     Published Date: Jul 27, 2012

By automating your paper-based performance management processes, you can increase insight into the workforce and, ultimately, transform your business-turning strategy into successful, measurable results. Learn more by downloading your white paper now, compliments of SuccessFactors.

Tags : success factors, sap, automated performance management, performance management automation, culture and values, performance management, performance management process, goal management
    
By: TriNet     Published Date: Jan 17, 2012

Read this white paper to learn about 10 principles to follow in order to build an effective human capital plan for your organization.

Tags : trinet, integrated hr outsourcing, in-house infrastructure, internal costs, human resources, cost structure, application integration, application performance management
    
By: Interactive Intelligence     Published Date: Jul 21, 2010

Read how taking five straightforward steps to BPA planning can root out inefficiencies to improve key processes and give your business a clear competitive advantage.

Tags : interactive intelligence, automating key business process, bpa, business process automation, business process management
    
By: Interactive Intelligence     Published Date: Jul 21, 2010

Read about best practices that can help your organization build success into each process it automates, from a process automation expert.

Tags : interactive intelligence, best practices, business process automation, bpa, roi, business intelligence, business process management, return on investment
    
By: Frost and Sullivan     Published Date: May 01, 2013

Join Frost & Sullivan, Govolution and Angel as we discuss how you can make IVR customer-friendly by knowing your customers with the help of intelligent data, which allows you to personalize the experience. And you can make IVR even more effective by sourcing it from the cloud, which permits you to expand or shrink ports on demand as opposed to the expense of buying, installing, and maintaining them on your servers.

Tags : self service, ivr, customer service, cost reduction, roi, cloud, customer experience, engagement
    
By: IBM     Published Date: Apr 29, 2013

This paper will help you understand the value of an FCOE and show you how one might work in your organization.

Tags : finance, fpm, financial performance management, finance center of excellence, fcoe, application integration, application performance management, best practices
    
By: IBM     Published Date: Apr 23, 2013

Now is the time for the finance organization to step up to the challenges and become a strategic business partner in the deployment of profitability analysis across the enterprise. This requires a fundamental shift—in terms of both vision and execution. Tomorrow’s winners will be the ones that are not content simply to survive this economic onslaught, but work to emerge nimble enough to thrive. Profitability analysis is critical in this context. Read this whitepaper to learn more about profitability analysis and its benefits.

Tags : profitability, analysis, finance, projection, prediction, analytics, automation, metrics
    
By: IBM     Published Date: Apr 23, 2013

Profitability analysis is important to all companies. But in times of economic uncertainty, it becomes even more critical because organizations need a comprehensive and forwardlooking view of profitability to ensure that they can remain financially viable, whatever the economic circumstances. For companies to be successful, they need automated systems that enable interactive profitability analysis that can be shared across a broad swath of users. They also need robust, advanced analytics, to provide detailed granular metrics for assessing profitability and measuring performance. IBM offers solutions that can meet those needs.

Tags : profitability, analysis, finance, projection, prediction, analytics, automation, metrics
    
By: ServiceNow     Published Date: Apr 19, 2013

Providing a good online shopping experience starts with understanding customer needs and expectations in order to deliver suitable goods and services. Employees expect a similar experience with a Service Catalog. An effective business service catalog captures employee needs and communicates negotiated service offerings and service level agreements. However, hitting service level targets requires more than just listing services. It’s essential to provide an automated self-service portal and open communication.

Tags : employee needs, service offerings, service level agreements, automation, self-service, communication, application integration, application performance management
    
By: ServiceNow     Published Date: Apr 19, 2013

Every enterprise relies upon multiple custom applications – to do things that you just can’t get packaged solutions to do and, in some cases, to provide competitive advantage. But those custom applications can be an Achilles heel as business needs and underlying technologies evolve. One size does not fit all, and not every available platform is appropriate for every custom application.

Tags : enterprise, application, competitive advantage, service, custom applications, customer satisfaction, application integration, application performance management
    
By: ServiceNow     Published Date: Apr 19, 2013

As an IT infrastructure and operations (I&O) leader you understand the business and IT impact of service management and automation (SMA). SMA done right will improve staff productivity, increase the quality of services, reduce operational costs, and improve the overall IT organization’s reputation with the business. That is why building the business case to secure funding and executive support for SMA is critical.

Tags : roi, it infrastrucutre, service management, automation, productivity, quality of service, customer service, application integration
    
By: Salesforce     Published Date: Mar 19, 2013

See what top industry voices have to say about Service Cloud vs outdated technologies.

Tags : crm, cloud, salesforce, marketing, app, application, saas, customer relationship management
    
By: Salesforce     Published Date: Feb 21, 2013

What can Salesforce do for you? This ebook is a great first step to your answer. Download it now and get a taste of the world's #1 sales, service, and marketing app. Download now.

Tags : crm, cloud, salesforce, marketing, app, application, saas, customer relationship management
    
By: IBM     Published Date: Feb 21, 2013

Disclosure management tools ave transformed the so called ‘Last Mile’ of finance, turning a haphazard, time consuming and error-prone process into a much more streamlined, timely and controlled endeavor.

Tags : disclosure management, finance, statutory, reporting, process management, documents, application integration, application performance management
    
By: IBM     Published Date: Feb 21, 2013

With this book, you find out how a unified CCR process gives leaders timely and accurate insights to make smarter decisions. You also discover features of the ideal CCR solution and learn what to look for in the selection process.

Tags : close, consolidate, report, ibm, ccr, business performance, finance, xbrl
    
By: IBM     Published Date: Feb 21, 2013

Read this book to discover the benefits and value of a single, integrated, financial reporting and disclosure management platform that automate the production of these critical reports.

Tags : automation, last mile, finance, sec, xbrl, extensible business reporting language, reporting, cfo
    
By: IBM     Published Date: Feb 20, 2013

This paper reviews the processes involved in a company’s extended financial close process, the problems associated with a manual effort, and the benefits of using an integrated and automated single-platform solution for Financial Close Management.

Tags : fcm, financial close management, finance, close, extended cycle, end of cycle, consolidated, application integration
    
By: IBM     Published Date: Oct 01, 2012

Despite advances in technology, paper forms abound. But paper-based forms are time intensive and error prone. As a result, customers become frustrated with the increased cycle times and drained administrative resources.

Tags : e-forms, electronic forms, process automation, content management, data collection, business process automation, document management, records management
    
By: Dell     Published Date: Jul 30, 2012

Small and mid-sized businesses are hopping on the virtualization bandwagon. A recent study indicates that a healthy number of SMBs have virtualized some aspect of their IT environments.

Tags : smb objectives, data applications, virtualizations, virtual machine, data storage, data management, capex reductions, saas
    
By: IBM     Published Date: Jul 09, 2012

SAP users have been slow to adopt cloud computing, but IBM PureFlex Systems offer the potential to transform the server, storage and network infrastructures that support SAP enterprise environments and extend management services to non-SAP applications. Read this executive summary to learn how PureFlex Systems can dramatically reduce costs and cycle times.

Tags : ibm, technology, software, customer, smb group research, storage, application performance management, business analytics
    
By: VMWare - vFabric     Published Date: May 10, 2012

Attend this webcast to learn how VMware vFabric Application Director can help you ensure simplified and highly flexible application provisioning and create best practice application architectures to be reused by other functions in your organization.

Tags : applications, vmware virtualization, server virtualization, desktop virtualization, public cloud, private cloud, virtual machine, vmware
    
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