Business Process Automation White Papers

Business Process Automation, or BPA is the process a business uses to contain costs. It consists of integrating applications, cutting labor wherever possible, and using software applications throughout the organization.
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By: IBM     Published Date: Sep 15, 2014

Application release and deployment practices are the backbone of the DevOps movement. Learn how automating application release and deployment can speed time to market, drive down costs and reduce risk. Improve software deployment in your organization through innovative automation methods!

Tags : application release, deployment practices, software development, software delivery products, application integration, application performance management, business process automation
    
By: IBM     Published Date: Sep 15, 2014

This white paper highlights how a real world FIS client’s utilization of IBM FlashSystem together with the FIS Profile® banking solution1 yielded dramatic performance improvements, truly accelerating the pace of global banking. This client has been an FIS outsourcing client for 14+ years and counting.

Tags : global banking, banking solutions, fis outsourcing, banking information technology, flash technology, business activity monitoring, business analytics, business process automation
    
By: TeamQuest     Published Date: Sep 05, 2014

TeamQuest Director of Market Development Dave Wagner and Chris Lynn, Safeway's Capacity Manager and Performance Analyst, cover the application of automatic, exception-oriented analytics to a wide variety of IT and business metrics in order to simultaneously optimize service performance and IT cost. Multiple conceptual approaches are shared, including pros and cons. Most of the presentation includes real examples by which Safeway has integrated performance, capacity, business, and power data into an automated optimization process spanning 1000s of servers and virtual servers and their applications.

Tags : automated analytics, automated optimization, it cost, power data, application performance management, business intelligence, business process automation, productivity
    
By: Riverbed     Published Date: Aug 22, 2014

Businesses are rapidly adopting virtualization, cloud infrastructure, and SaaS applications broadly across the enterprise to minimize costs and enable seamless collaboration and communication. This is significantly straining the traditional network paradigm. IT organizations globally are faced with the challenge to transform network architectures to deliver the right performance and reliability cost-effectively while retaining control.

Tags : business performance, hybrid networks, virtualization, cloud infrastructure, saas, collaboration, communication, business process automation
    
By: Esker     Published Date: Jan 06, 2014

How Fax and Email Orders Hold Your Business Back — and Why Automation Is the Best Way Forward

Tags : esker, order processing, fax and email, automation, automated order processing, paperless, paperless order, automate order processing
    
By: Esker     Published Date: Jan 06, 2014

How to Bring Speed, Visibility and Accuracy to Every Phase of Order Processing

Tags : esker, fax and email, automation, erp systems, electronic data interchange, automation solutions, cost savings, process efficiencies
    
By: Esker     Published Date: Jan 06, 2014

Business performance depends on how well a company manages its internal processes. Companies with effective business process management in place are able to analyze key performance indicators to monitor efficiency of day-to-day activities and employees against operational targets.

Tags : esker, automation, sales order processing, order-to-cash, erp systems, automated sales, streamlining, order processing
    
By: Esker     Published Date: Jan 06, 2014

13 Questions for Maximizing Your Order Processing Automation Investment

Tags : esker, automation, sales order processing, order-to-cash, erp systems, automated sales, automation investment, saas
    
By: Intacct Corporation     Published Date: Jan 02, 2014

Learn the 4 essential features to bring your accounting system out of the Stone Age. Modern businesses are, by their nature, complex. But if you're using an accounting system that forces you to struggle with manual processes—limiting your flexibility and draining your productivity—you might as well be stuck in the Stone Age. But there's great news! It's 2014, and there's never been a better time to make the move to a modern accounting system. What features should you look for? Download our new checklist, "Essential Features of a Modern Accounting System," to learn how the right accounting system can help you: • Automate financial processes and optimize workflows to fit your organization's business processes. • Access real-time data to drive business insight and improve decision making. • Lower IT costs and reduce technology risks with a best-in-class cloud architecture.

Tags : accounting, modernizing account system, automate financial processes, business processes, real-time data access, best-in-class cloud architecture, business analytics, business intelligence
    
By: Intacct Corporation     Published Date: Jan 02, 2014

Is your accounting software holding you back? Maybe it's time to trade in your aging infrastructure and embrace a new generation of cloud-based financial systems that streamline your processes, improve productivity, and generate greater insights and visibility. As you embark on a challenging evaluation cycle, download our free and concise eBook: "Best Practices for Choosing the Right Accounting Software: Achieving Best-in-Class Financial Management."

Tags : accounting, accounting software, cloud-based financial systems, financial management, accounting software, automation, lower costs, technical and operational requirements
    
By: IFS     Published Date: Dec 27, 2012

Learn how an ETO manufacturer can go about selecting ERP software that truly meets their needs.

Tags : erp, enterprise resource planning, enterprise, integration, process management, project management, eto, application integration
    
By: CA Technologies     Published Date: Jun 27, 2014

Cet article examine deux approches du Zero Touch Deployment : une solution basée sur les scripts et une plate-forme d’automatisation de la mise en production. Il indique comment chacune de ces approches peut résoudre les principaux défis technologiques et organisationnels face auxquels se trouvent les organisations agiles lorsqu’elles décident d’implémenter un système de déploiement automatique.

Tags : application release automation, deploying releases, zero touch deployment, software development, application performance management, business process automation, performance testing
    
By: Allscripts     Published Date: May 01, 2014

Virdee Medical, a busy private pediatric practice, traded paper charts for a hosted Allscripts solution in 2010. Now, with the improved efficiencies of Allscripts Professional in a hosted environment, Virdee Medical can focus more intently than ever on providing the highest quality patient care.

Tags : allscripts, virdee medical, ehr, practice management, electronic health record, time and investment, pediatric practice, allscripts professional
    
By: Allscripts     Published Date: May 01, 2014

Know when, why and how your current EHR platform may fall short of delivering a transformative community of care—and develop a new value-based care model that elevates population health and grows revenue across your organization.

Tags : allscripts, ambulatory ehr, ehr platform, grow revenue, population health, replace ehr, it systems, deploy
    
By: Allscripts     Published Date: May 01, 2014

Meaningful Use Stage 2 increases many of the thresholds that were in Stage 1, but the main focus of Stage 2 is on exchanging structured information among providers and patients. With less than 7% of EHR vendors certified, are your systems and providers ready?

Tags : allscripts, ehr certification, portal challenges, cpoe adoption, direct messaging, technology upgrade, replacements, cloud reporting
    
By: Interactive Intelligence     Published Date: Apr 23, 2014

Today, business process automation isn’t just about efficiency, it’s about operating a business for your customers. To ensure a positive customer experience, a process must trigger an automated action, and automation must then manage the experience across multiple channels, personalize the customer’s interaction, and predict the best next actions. Read more, from Chris Thalassinos, Mahnaz Meshkati, and Frank Chiu of Communications Intelligence Group, and Brad Herrington of Interactive Intelligence.

Tags : interactive intelligence, business process automation, multichannel technology, customer experience, contact center, contact solution, it management, business process management
    
By: Interactive Intelligence     Published Date: Apr 23, 2014

Collaboration — working together for a common goal — is an integral part of the insurance business. But today, the need to rapidly assemble teams and capitalize on human expertise to provide faster, better decisions makes collaborating all the more important. Author Mark Breading of Strategy Meets Action explains how applying collaboration technologies to specific insurance business problems is enabling insurers to realize the true promise of collaborating for a competitive advantage.

Tags : collaboration, insurance, interactive intelligence, communications, contact center, business process, collaboration technology, it management
    
By: Interactive Intelligence     Published Date: Apr 23, 2014

Customer Experience (CX) and Net Promoter Score (NPS) are two of the benchmark measurements companies now use to gauge customer satisfaction. And to understand how budgetary decisions impact CX and NPS outcomes, companies are turning to advanced contact center technology for strategic planning and big data. But business requirements to manage these outcomes successfully must incorporate back-office operations as well as the contact center. Read why.

Tags : contact center, contact center strategy, customer experience, optimization, strategic planning, budgeting tools, workforce management solutions, call center
    
By: IBM     Published Date: Mar 20, 2014

Application downtime is just one of many costs associated with a fragmented application performance management (APM) strategy. Learn the 5 steps to simplify Application Performance Management through this infographic.

Tags : ibm, apm, application services, data center, application downtime, business implications, visibility, infrastructure
    
By: Ipswitch     Published Date: Mar 14, 2014

This newly-released e-Guide provides IT professionals who are “in the trenches” with a concise assessment of the challenges they face with legacy file transfer systems—and looks at innovative solutions and best practices that can solve these problems.

Tags : ipswitch, file transfer, file transfer systems, stagnation, automation, file movement, file security, regulatory compliance
    
By: SAS     Published Date: Mar 14, 2014

Fan loyalty is everything in the sports business. So when Major League Soccer (MLS), the top flight pro soccer league in the US and Canada, wanted to deepen customer engagement, it turned to SAS® Marketing Automation to get a better understanding of its fans.

Tags : sas, customer engagement, data acquisition, monetization, measurement and tracking, mls, major league soccer, database
    
By: nettime solutions     Published Date: Mar 04, 2014

This whitepaper covers the best practices, methods and standards for time off accruals that are affecting PTO policies and will explain how a customizable, automated time and attendance platform can provide workforce analytics and labor management solutions.

Tags : nettime solutions, accruals, improving time, time off accruals, enhance pto policies, pto policies, automated time, attendance platform
    
By: nettime solutions     Published Date: Mar 04, 2014

This webinar covers the best practices, methods and standards for time off accruals that are enhancing PTO policies nationwide, while showing you how a customizable automated time and attendance platform can provide workforce analytics and labor management solutions — all from your web-browser.

Tags : nettime solutions, accruals, improving time, time off accruals, enhance pto policies, pto policies, automated time, attendance platform
    
By: IBM     Published Date: Mar 04, 2014

The age of the customer. Possibly no term better illustrates the current era of business. Customers expect their experience to be flawless at every touchpoint, and with competitors only a click (or tap) away, company leaders have a strong incentive to deliver. Online retailers have set a high standard in the way that they engage customers on an ongoing basis—not just during the commercial transaction, but before, during and after each interaction with the customer. Can service providers in industries such as banking, insurance, healthcare and government meet the challenge?

Tags : business operations, business process management, bpm, process automation, smarter process, age of customer, business activity monitoring, business analytics
    
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