Business Metrics White Papers

Business Metrics are used in business model, CMMI, ISM3 and knowledge management. These measurements or metrics can be used to track trends, productivity, resources and much more. Typically, the metrics tracked are key performance indicators. Metrics are important in IT Service Management including ITIL; the intention is to measure the effectiveness of the various processes at delivering services to customers.
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By: IBM     Published Date: Jul 01, 2015

Read this paper to learn the results and gain valuable insight into prospective providers of online collaboration services.

Tags : collaboration software, collaboration saas, business agility, best practices, online collaboration services, enterprise administration, enterprise it, network performance management
    
By: IBM     Published Date: Jul 01, 2015

This webcast talks about decentralizing the IoT by leveraging the “block chain”-- the technology platform underlying Bitcoin.

Tags : internet of things, iot, cloud computing, data security, blockchain, big data, app infrastructure, data analytics
    
By: IBM     Published Date: Jun 16, 2015

This brochure talks about the IBM Technical Support Services and it helps: Mitigate business risk with services from a forward-thinking industry innovator, Enhance IT availability with a virtually unmatched global infrastructure, Support your unique needs with extensive, flexible and customizable service options, Facilitate easier access to the support you need, Reduce complexity with a single point of contact for nearly all your IT needs, and Facilitate a positive return on investment and performance results

Tags : it technical support, it availability, support services, return on investment, performance results, global infrastructure, infrastructure management, best practices
    
By: MaaS360 by Fiberlink     Published Date: Apr 16, 2015

For a deeper dive into the EMM shift, Aragon sheds light on the need for secure and managed sharing of content to mobile devices.

Tags : fiberlink, mobile users, strategy, app enabled, scalability, security, device management, enterprise
    
By: IBM     Published Date: Apr 15, 2015

IBM PureApplication System converges compute, storage, networking components, and software into a preconfigured and pretested system. This Forrester paper helps to better understand the benefits, costs, and risks associated with the IBM PureApplication System.

Tags : ibm, cost savings, data storage, analysis, efficiency, convergence, network performance, quality of service
    
By: IBM     Published Date: Apr 15, 2015

EMA is very much aligned with the directions that IBM is taking in its IT operations analytics strategy and product portfolio. While there is room for improvement, EMA remains optimistic that Netcool Operations Insight is the next step in a continuing set of leadership moves by the company.

Tags : business intelligence, efficiency, analytics, big data, cloud computing, insight, best practices, business analytics
    
By: IBM     Published Date: Apr 15, 2015

Technology Adoption Analyst whitepaper by Forrester. This IBM-commissioned profile of IT operations decision-makers at enterprise companies in the US, UK and Germany evaluates IT operations analytics adoption, benefits, and challenges based on Forrester’s own market data and a custom study of the same audience.

Tags : ibm, it operations, decision makers, analytics, market analysis, monitoring, business intelligence, business metrics
    
By: IBM     Published Date: Apr 15, 2015

Business Process Management For Dummies, IBM Limited Edition, shows you what BPM is and how it can help your organization. You see how the BPM solutions from IBM help you gain many benefits from higher customer satisfaction to greater agility in adapting to changing market conditions. Chapter 1:Understanding BPM Chapter 2: Getting Started with BPM Chapter 3: Putting BPM to Work for your Organization Chapter 4: Improving BPM Automation and Decision Management Chapter 5: Checking out BPM Success Stories Chapter 6: Reasons to Choose BPM from IBM

Tags : ibm, dummies, business process management, business intelligence, best practices, automation, application integration, application performance management
    
By: Intuit QuickBase     Published Date: Apr 10, 2015

Utilizing spreadsheets to manage projects carries a variety of hidden costs and risks that collectively make it unsuitable beyond a few project team members. Download this whitepaper to learn why.

Tags : intuit, quickbase, spreadsheets, excel, project management, it costs, workflow, business activity monitoring
    
By: Network Instruments     Published Date: Apr 01, 2015

Ready to effectively monitor in the cloud? It’s time to go beyond vendor provided data and establish performance metrics and baselines that matter. The 3 Key Cloud Monitoring Metrics IT Brief helps you identify cloud monitoring challenges while providing the strategies to succeed.

Tags : cloud monitoring, cloud metrics, business analytics, performance monitoring, data, cloud data, metrics, business metrics
    
By: Network Instruments     Published Date: Apr 01, 2015

Big data projects are becoming reality for nearly every major enterprise. According to a recent survey, 49 percent of respondents say they are implementing, or likely to implement big data projects in the future. Twelve percent already have. With big data comes surprising impacts to your network. The 4 Steps to Surviving Big Data white paper will help you identify problems before they start.

Tags : big data, data projects, network performance, data management, network impact, network performance management, business metrics
    
By: IBM     Published Date: Jan 14, 2015

Big data has been big news in recent years. Organizations recognize that they must now begin to focus on using big data technologies to solve business problems. The pressure is on for organizations to move past the discussion phase toward well-planned projects.

Tags : big data, data management, data exploration, gain visibility, security extension, business intelligence, explore data, data analytics
    
By: Tyco Integrated Security     Published Date: Dec 08, 2014

Do you know how safe your business is? Discover the crime trends and statistics from across the United States that all business owners should know.

Tags : intrusion, vandalism, theft, burglary, security, business intelligence, business metrics
    
By: SAS     Published Date: Nov 10, 2014

Learn about the four benefits of interactively creating, running, and evaluating high-performance analytic models and see how this will allow your organization to get a fast, interactive interface without all the tedious experimentation.

Tags : sas, visual statistics, analytics, interactive interface, statisticians, business analysis, business management, interactive modeling
    
By: TIBCO     Published Date: Aug 18, 2014

Digitalization—the process of exploiting digital information to maximize business success—has increased the value of your data to the point where it is arguably your most important asset. This paper explains why mastery will not be possible with merely adequate integration technology.

Tags : tibco, integration, data integration, business integration, business intelligence, intelligence, analytics, digitalization
    
By: IBM     Published Date: May 02, 2014

Learn how the in-context metrics and collaboration capabilities of IBM Concert work with IBM Cognos TM1 to improve the speed and quality of team-based decision-making.

Tags : ibm, decision making, improve performance, ibm cognos, in-context metrics, collaboration, business users, ibm concert
    
By: Vocus     Published Date: Mar 19, 2014

Find out the most efficient ways to build social media influence, monitor your target audience online, and drive business to your front door.

Tags : marketing software, social media marketing, digital marketing, media list, marketing automation, internet marketing, journalists, facebook marketing
    
By: SAS     Published Date: Mar 14, 2014

Judgment is a process and not a single event. Good judgment and sound decision making are at the heart of data governance.

Tags : sas, data governance, data management, data measurement, governance policy, payback, tactical, structured
    
By: IBM     Published Date: Jan 02, 2014

Many organizations and agencies would like to improve their debt collection. They are aware that advanced analytics can help them optimize collections to drive down company debt and collection expenditures. However, they perceive that advanced analytics requires massive infrastructure changes, expensive software licenses, analytics expertise, long lead times and major upfront capital expenses.

Tags : ibm, analytic answers, prioritized collections, collection agencies, debt collection, constrained budgets, constrained resources, the cloud
    
By: IBM     Published Date: Jan 02, 2014

For midsize organizations, business analytics offers the crucial ability to transform data into insight and uncover opportunities for growth and competitive advantage. This Aberdeen Sector Insight explores the impact of business analytics in North American midsize organizations.

Tags : ibm, aberdeen group, mid-market analytics, data into insight, business analytics, technology investment, aberdeen sector insight, opportunities for growth
    
By: Collaborative Consulting     Published Date: Dec 20, 2013

According to a McKinsey study, half of all outsourced projects failed to meet their expected goals – while an Information Week Survey showed that 40% of outsourced projects did not save money! Factors that contribute to these problems include issues with quality, time zone challenges, and added travel expenses, among others.

Tags : collaborative consulting, infographic, offshoring, real company costs, language issues, communication issues, property risk, security systems
    
By: Socrata, Inc     Published Date: Dec 02, 2013

Get Step-By-Step Guidance for Government Open Data Success from Socrata, the Global Open Data Leader.

Tags : open data, open data platform, open data portal, open data policy, open data program, open data kit, open data field guide, new york city open data
    
By: Socrata, Inc     Published Date: Dec 02, 2013

Build a World-Class Stat Program with Tips from Socrata, the Global Leader in Public Sector Performance Management.

Tags : open data, open data platform, open data portal, open data policy, open data program, open data kit, opene data field guide, new york city open data
    
By: ServiceSource     Published Date: Nov 01, 2013

How strong is your renewal program? Are you able to predict and analyze your performance correctly? ServiceSource® believes that the real yardstick of renewal performance lies in a comprehensive set of key performance indicators (KPIs) that can tell a much broader story. Over the last 13 years and over 145 engagements, we’ve identified these twelve critical factors for successfully measuring and growing your renewal revenue. This whitepaper provides a detailed overview of those KPIs.

Tags : reducing customer churn, servicesource, maximize revenue, essential kpis, renewal opportunity, renewal results, sales process, performance drivers
    
By: ServiceSource     Published Date: Nov 01, 2013

In this book we describe best practices honed through 13 years of experience and partnership with some of the leading technology companies in the world. These best practices will give you insight into three key areas: • Data management & renewal opportunity generation • Sales strategy & execution • Continuing the renewal cycle We hope you enjoy this book!

Tags : reducing customer churn, servicesource, recurring revenue, higher profit margins, drive innovation, drive performance, saas companies, competitive markets
    
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