Best Practices White Papers

Best Practice is a management idea which asserts that there is a technique, method, process, activity, incentive or reward that is more effective at delivering a particular outcome than any other technique, method, process, etc. The idea is that with proper processes, checks, and testing, a project can be rolled out and completed with fewer problems and unforeseen complications.
Results 1 - 25 of 1074Sort Results By: Published Date | Title | Company Name
By: Microsoft Dynamics     Published Date: Aug 27, 2015

For the record, we don't think your brand ’sux‘. In today's social and mobile world, you may encounter negative sentiment at some point during the life of your business. In our latest e-book Your Brand Sux, we focus on how to reap the rewards of customer feedback on social, even if it isn't always positive. Things you'll learn: - Tracking brand sentiment - Tips to improve engagement - Best practices for global brands - And more tips for developing amazing customer experiences

Tags : brand communication, microsoft crm, microsoft dynamics, crm online, tips to improve engagement, developing customer experience, best practices for global brands, best crm online
    
By: Enterprise Management Associates     Published Date: Aug 25, 2015

This webinar talks about various issues organization's deal with on a daily basis and how Hadoop can offer solutions.

Tags : ema, hadoop, big data analytics, predictive insights, data lake architecture, hadoop adoption, enterprise management, business intelligence
    
By: Windstream     Published Date: Aug 12, 2015

Discover top trends and best practices for moving UC to the cloud in this Nemertes Report.

Tags : windstream, solutions, smart, personalized, service, enterprise technology, cloud, computing
    
By: IBM     Published Date: Jul 22, 2015

Learn about the five key recommendations Corporate banks should consider in order to be successful in this customer-centric banking environment.

Tags : productivity, customer service, automation, automated financial transactions, compliance, customer retention, customer satisfaction, best practices
    
By: Microsoft Dynamics     Published Date: Jul 17, 2015

For the record, we don't think your brand ’sux‘. In today's social and mobile world, you may encounter negative sentiment at some point during the life of your business. In our latest e-book Your Brand Sux, we focus on how to reap the rewards of customer feedback on social, even if it isn't always positive. Things you'll learn: - Tracking brand sentiment - Tips to improve engagement - Best practices for global brands - And more tips for developing amazing customer experiences

Tags : brand communication, microsoft crm, microsoft dynamics, crm online, tips to improve engagement, developing customer experience, best practices for global brands, best crm online
    
By: Cherwell Software     Published Date: Jul 14, 2015

Watch these informative videos to learn what parts of ITIL best suit your organization.

Tags : knowledge management, best practices, business integration, business management, itil, productivity
    
By: IBM     Published Date: Jul 09, 2015

Learn how automating application release and deployment can speed time to market, drive down costs and reduce risk.

Tags : application release, application deployment, devops, software delivery, automating applications, best practices, reliable deployment process, innovative automation methods
    
By: IBM     Published Date: Jul 09, 2015

Learn how organizations that leverage effective software development can help close the execution gap and gain competitive advantage.

Tags : software development, collaborative tools, cloud positions, devops, infrastructure, continuous delivery, emerging technology, application integration
    
By: IBM     Published Date: Jul 08, 2015

This book helps you understand DevOps and how your organization can gain real business benefits from it.

Tags : devops, customer experience, operational quality, devops adoption, continuous testing, customer feedback, quality assurance, best practices
    
By: IBM     Published Date: Jul 08, 2015

This book defines the basics of application release and deployment, and provides best practices for implementation with resources for a deeper dive.

Tags : application integration, life cycle, software deployment, automation, itil, software integration, devops approach, infrastructure
    
By: IBM     Published Date: Jul 08, 2015

This survey explores where today’s testers are spending their time, what obstacles they most often encounter, and where they think their attention should be focused.

Tags : survey, data-driven report, test automation, mobile testing, testing experience, testing defects, testing delays, best practices
    
By: Cherwell Software     Published Date: Jun 29, 2015

This guide provides: Key insight into how to create a service catalog, clear guidance on defining a service catalog, and an easy to use service catalog template to help you start realizing business and customer benefits.

Tags : service catalogue, service level agreement, service catalog template, operational service agreements, continual service improvement, best practices, information management, itil
    
By: Marketo     Published Date: Jun 26, 2015

Download today, and learn how lead generation can fill your sales funnel with qualified, quality leads.

Tags : lead generation, marketing, blogging, email marketing, paid programs, optimization, best practices, business intelligence
    
By: HP AppPulse Mobile     Published Date: Jun 05, 2015

HP has developed a fast, easy method to measure and monitor the user experience in a truly meaningful way: from the user’s perspective. It’s called “FunDex,” a single score from 0 to 100 that encapsulates the average overall user experience. This paper will show you how to measure and monitor your FunDex.

Tags : user experience, customer satisfaction, mobile, infographic, application integration, application performance management, best practices, customer interaction service
    
By: HP AppPulse Mobile     Published Date: Jun 05, 2015

Businesses need a mobile strategy to transform into a digital business. A well-executed strategy will ensure that customers are continually engaged with your firm and employee productivity is optimized via mobile apps. Use this report to understand which core capabilities and features you should look for in a good mAPM solution.

Tags : mobile, applications, customer satisfaction, performance management, mapm, engagement, mobile computing, mobile data systems
    
By: IBM     Published Date: May 12, 2015

Watch this video whitepaper to learn about data economics, information governance, and specific IBM solutions for governing the information lifecycle.

Tags : ibm, governance, best practices, document management, information management, data center design and management
    
By: Dropbox for Business     Published Date: May 07, 2015

Discusses the importance of evaluating EFSS solutions through the lens of balancing usability and control.

Tags : usability, fss, enterprise, efss solutions, fss usage, employee adaption, mobile computing, application integration
    
By: Dropbox for Business     Published Date: May 07, 2015

Discusses the challenges organizations face when evaluating Enterprise File Sync and Share solutions

Tags : efss, accessibility, cloud storage, content management, mobility, virtualization, storage management, storage virtualization
    
By: Dropbox for Business     Published Date: May 07, 2015

Dropbox is named the most popular Enterprise File Sync and Share Product over other vendors like Microsoft, Google Drive and Box.

Tags : efss, enterprise file sync and share, hybrid-cloud systems, data management, cloud migration, enterprise deployments, cloud computing, migration
    
By: Dropbox for Business     Published Date: May 07, 2015

Shares trends on the cloud market (rising to $191B by 2020), how cloud will complement not replace on-premise, and the barriers to adoption of cloud.

Tags : public cloud market, cloud computing, cloud integration, software as a service, saas, cloud applications, application performance, storage virtualization
    
By: Dropbox for Business     Published Date: May 07, 2015

It's all about Usability. Help educate your prospects about the shifting role of IT and share best practices for evaluating technology in a BYOD world.

Tags : usability, employee performance, consumerization, application adoption, best practices, byod, data management, ofs
    
By: Dropbox for Business     Published Date: May 07, 2015

Over the past year, Dropbox has released several sets of improvements to its Dropbox for Business product aimed at small business and team use.

Tags : enterprise, collaboration strategies, content management, content strategies, usability, enterprise applications, storage management, mobile computing
    
By: Comcast Business     Published Date: Mar 24, 2015

Hotels and the travelers who frequent them bear little resemblance to their counterparts from just a few years ago. The explosion of new technologies has allowed hotels to change the way they operate and has made the average traveler more techsavvy and connected than ever. Mobile devices are driving this innovation. Not only have mobile devices changed how people interact with each other, they also have changed how people expect businesses to engage with them. According to SmartBrief, 40 percent of hotel guests carry three or more mobile devices. And with global mobile data traffic growing 30 percent every year according to Cisco, there will be an estimated 4.9 billion mobile users by 2018. When these mobile users travel, will they choose your hotel? Only if you have the mobile amenities they demand. In this white paper, we will review three mobile trends that every hotelier should address, and we’ll offer recommendations on how to best address them.

Tags : travel, hotel technology, mobile devices, mobile trends, hospitality, networking, it management, wireless
    
By: Kaseya     Published Date: Mar 12, 2015

The risks of irregular maintenance and non-compliance of IT and security policies can cost the organization much in terms of fines, lost opportunities and a damaged reputation. With such a serious and complex challenge, employing an efficient and comprehensive solution is paramount to minimize risk and instill confidence in the organization’s ability to fulfill on its compliance requirements.

Tags : it systems, systems management, financial institutions, banking sector, compliance hurdles, infrastructure, best practices
    
By: Microsoft Dynamics     Published Date: Mar 10, 2015

For the record, we don't think your brand ’sux‘. In today's social and mobile world, you may encounter negative sentiment at some point during the life of your business. In our latest e-book Your Brand Sux, we focus on how to reap the rewards of customer feedback on social, even if it isn't always positive. Things you'll learn: - Tracking brand sentiment - Tips to improve engagement - Best practices for global brands - And more tips for developing amazing customer experiences

Tags : brand communication, microsoft crm, microsoft dynamics, crm online, tips to improve engagement, developing customer experience, best practices for global brands, best crm online
    
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