Enterprise Applications White Papers

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By: destinationCRM.com     Published Date: Aug 27, 2014

Webinar: What is Omni-Channel Customer Self Service and why should you care about it? WEDNESDAY, AUGUST 27, 2014 11:00am PT / 2:00pm ET

Tags : omni channel marketing, customer self service accounts, text, media, mobile, social media, crm space, customer interaction service
    
By: ForgeRock     Published Date: Aug 27, 2014

Join us for this Gigaom Research Webinar on Wednesday, August 27, 2014, at 10 a.m. PT; we will examine the immediate need to extend identity to customer audiences, the risks of doing so using legacy software, and the most effective path businesses can take to build for the future while recognizing value today.

Tags : forgerock, api, customer service, crm, business intelligence, business data, access management, identity management
    
By: Dropbox for Business     Published Date: Aug 27, 2014

In this webinar, Mobify Solutions Engineer Kyle Young and Dropbox Solutions Architect Rajan Kapoor will discuss how organizations large and small are embracing mobile work, to their advantage. They will also outline five strategies you can use today to make sure employees have the flexibility they need.

Tags : productivity, dropbox, mobile work, mobile trends, best practices, enterprise applications
    
By: TempoIQ     Published Date: Aug 26, 2014

Real-time analytics, driven by sensor data and online event logging, allows companies to transform their services, products, and even their business models. Join Gigaom Research and our sponsor TempoIQ for “Business transformation with sensor data,” a free analyst roundtable webinar on Tuesday, August 26, 2014 at 10:00 a.m. PT.

Tags : tempoiq, business intelligence, sensor data, real time analytics, business data, data management, intelligence, bpa
    
By: HP     Published Date: Aug 21, 2014

This video from Enterprise Strategy Group discusses findings of research they did with HP customers on how backup, recovery, and archiving solutions from HP, including the HP StoreOnce Backup product family, have helped them save time and money.

Tags : roi, archiving, backup, recovery solutions, lower costs, speed recovery, infrastructure, risk
    
By: Intel® Services     Published Date: Aug 19, 2014

Learn the key strategies for extending APIs withing the enterprise while leveraging and enhancing key benefits of SOA technologies.

Tags : apis, internal, external, management, soa, integration, enterprise applications
    
By: Global Knowledge     Published Date: Aug 19, 2014

IT service managers are now required to rethink the way they deliver and support services. This white paper provides a snapshot of challenges for IT service and support and explains why the Service Desk is now more critical than ever.

Tags : it support, omnichannel support, cloud based services, end-user experience, it services, customer relationship management, customer satisfaction, customer service
    
By: Intel     Published Date: Aug 19, 2014

Purpose-built for use with the dynamic computing resources available from Amazon Web Services ™ the Intel Lustre* solution provides the fast, massively scalable storage software needed to accelerate performance, even on complex workloads. Download now to learn more.

Tags : intel, cloud, cloud computing, data center, virtualization, infrastructure, storage virtualization, server virtualization
    
By: Intel     Published Date: Aug 19, 2014

Around the world and across all industries, high-performance computing is being used to solve today’s most important and demanding problems. More than ever, storage solutions that deliver high sustained throughput are vital for powering HPC and Big Data workloads.

Tags : intel, data center, big data, hadoop, cloud, lustre, hpc, infrastructure
    
By: Intel® Services     Published Date: Aug 15, 2014

With mobile hitting the mainstream, travel suppliers and intermediaries need to evolve their mobile offerings in order to satisfy the always-connected traveler.

Tags : consumer experience, api management, booking and purchase, datal flow, customer satisfaction, application integration, application performance management, customer interaction service
    
By: Box     Published Date: Aug 15, 2014

This paper breaks down the main features of the Box mobile app.

Tags : box, mobile content experience, sales mobility, presentation software, work on the go, application security, web service security, mobile computing
    
By: Box     Published Date: Aug 15, 2014

This paper breaks down the main features of the Box mobile app

Tags : box, mobile content experience, sales mobility, presentation software, work on the go, application security, mobile computing, mobile data systems
    
By: Box     Published Date: Aug 15, 2014

This report explains how a new generation of secure, enterprise cloud services creates the opportunity to mitigate many of these security challenges by centralizing documents onto a single cloud platform.

Tags : security in the cloud, box, mobility, secure enterprise cloud services, centralisation of documents, network security, application security, web service security
    
By: Box     Published Date: Aug 15, 2014

This paper explains how growth, efficiency and expansion are the three main reasons to choose Box.

Tags : box, security, cloud services, cross team collaboration, enterprise content collaboration, application security, mobile computing, mobile data systems
    
By: Box     Published Date: Aug 15, 2014

This paper explains how growth, efficiency and expansion are the three main reasons to choose Box.

Tags : box, security, cloud services, cross team collaboration, enterprise content collaboration, application security, internet security, mobile computing
    
By: Box     Published Date: Aug 15, 2014

This paper looks at how bring-your-own policies and consumerisation of IT are transforming the way professionals and enterprises purchase, distribute and consume mobile software. Which revenue models should you use and what platforms should you target.

Tags : business and productivity, byod policies, mobile software, mobile computing, mobile data systems, mobile workers, application integration, application performance management
    
By: KANA®, A Verint® Company     Published Date: Aug 14, 2014

In the words of Forrester Research Inc's Senior Analyst, David Aponovich, "the time is now to reinvent yourself to operate in a digital, connected, omnichannel world where the customer has more information, more choice, and is demanding better and more personalized service and support. Hear why he anticipates that 'Consumers are going to slide with the businesses that best deliver these things in the most effective and personal way.

Tags : kana, forrester, omnichannel, consumer, personalized service, support, customer service, knowledge management
    
By: McAfee     Published Date: Aug 14, 2014

URL filtering is a must for enterprise policy management. While the process is not difficult to implement, you can make it even easier and more effective by adhering to 10 best practices for URL filtering.

Tags : url filter, firewall url, web filtering, website blocking, white listing, next generation firewall, ngfw, ngfw features
    
By: CA Technologies     Published Date: Aug 14, 2014

IT luminaries discuss the major issues impacting DevOps today

Tags : devops, software, training, project management, best practices, workforce management, employee performance, productivity
    
By: Samanage     Published Date: Aug 13, 2014

Join us for this educational webcast, presented by Randy Michaels of Knowledge ToolWorks, a leading expert on IT and business processes, to learn how you can make ITSM work for you without getting tangled up in its ugly tentacles.

Tags : samanage, randy michaels, itsm, it service management, knowledge toolworks, service driven organization, itsm framework, it management
    
By: KANA®, A Verint® Company     Published Date: Aug 13, 2014

The exploding number of communication channel options is making it increasingly more difficult to deliver customer experiences in-line with customer expectations. Customers expect omni-channel communications. They want to start communications on one channel and move to another without having to restart the conversation. Welcome to the new consumer reality.

Tags : kana, omni channel communications, customer experiences, consumer reality, customer expectations, consumer reality, knowledge management, enterprise applications
    
By: KANA®, A Verint® Company     Published Date: Aug 13, 2014

Kana Enterprise is a product built via acquisition, and it delivers a solution that combines the strength of its two parents — the multichannel and knowledge capabilities of the historical Kana Software products and the business process management engine from Sword Ciboodle.

Tags : kana, customer service solutions vendors, case management, customer service, reporting capabilities, process management, sword ciboodle, knowledge management
    
By: Box     Published Date: Aug 13, 2014

This paper breaks down the main features of the Box mobile app

Tags : box, mobile content experience, sales mobility, presentation software, work on the go, enterprise applications, web service security, mobile computing
    
By: Box     Published Date: Aug 13, 2014

This paper reports on how Box addresses all 5 of the critical security capabilities in their platform.

Tags : box, securing content, content security in the cloud, device management, enterprise applications, application security, identity management, internet security
    
By: HP     Published Date: Aug 13, 2014

Working together, HP BladeSystem and HP OneView help you transform business economics by accelerating service delivery. Accelerate service delivery with the Power of One—one infrastructure, one management platform—that’s converged, federated, and automated.

Tags : bladesystem, economics, platform, service, delivery, converged, automated, federated
    
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