Knowledge Management is an umbrella term for making more efficient use of the human knowledge that exists within an organization. The major focus of knowledge management is to identify and gather content from documents, reports and other sources and to be able to search that content for meaningful relationships.
Knowledge Management
Business Intelligence for the Small to Medium Sized Business.
published by SAP on Aug 21, 2009
As information flows more freely in the business world, decisions need to be made quicker and based on sturdier data.
Micro Cast: Great Requirements are Free
published by IAG Consulting on Aug 21, 2009
Great Requirements are Free is a new idea in webcasts: It recognizes that everyone from executive to analysts are busy and can’t always free up the time to view a forty-five minutes to one hour session during the day. Micro casts are short, hard-hitting, and informative sound-bites on critical issues. We guarantee it will be a productive 10 minutes in your day.
Email Archiving - Understanding the Reasons, Risks & Rewards
published by Proofpoint on Aug 21, 2009
Statistics show that as much as 60 percent of business-critical data now resides in email, making it the most important repository of data your company may own. This huge amount of data translates into a significant burden on corporate storage resources. These facts - combined with a recent onslaught of regulatory compliance rules - are forcing organizations to take a deeper look at email storage, retention, and archiving practices. Learn more today!
Numara FootPrints Mobile: Service Desk On-the-Go
published by Numara Software on Aug 21, 2009
Delivering world class customer service in today’s fast paced business environment is becoming more difficult as information and data requires instant access.
Numara Track-It! Free Video: Organize and Manage your Help Desk and Assets Now
published by Numara Software on Aug 21, 2009
See how this integrated out-of-the-box help desk, asset management and Change Management solution can help solve many IT help desk problems with ease.• Easily create tickets and requests • Automate repetitive workflows • Perform asset discovery • Manage software license compliance • Run pre-built dashboards and reports
Numara Track-It! Help Desk Management for Improved Efficiency and Easier Requests
published by Numara Software on Aug 21, 2009
Find out how Numara Track-It! can help you build better processes, manage organizational knowledge and solve problems quickly. Keep issues from falling through the cracks and efficiently manage help desk requests as well as other processes that require request management: • Optimize help desk efficiency with easy to use systems • Empower customers with self service • Improve productivity with automated alerts, notifications and assignments • Reduce diagnostic time with knowledge management • Reduce resolution time with asset and work order history
Numara Track-It! Change Management for Flexible Seamless Upgrades of Services
published by Numara Software on Aug 21, 2009
Discover how Numara® Track-It!® helps you avoid unplanned service interruptions, lost revenue and customer dissatisfaction due to unmanaged change. With change management capabilities, you will have the flexibility and management tools you need.• Implement change control • Reduce time and effort while improving productivity and compliance • Leverage your IT investment with a fully integrated change management solution • Improve customer satisfaction • Adhere to best practices in IT change management • Reduce the cost of IT services
Getting Control of Electronic Discovery: How In-House Technology Delivers Savings
published by FTI on Aug 21, 2009
In this white paper by Brian Babineau of ESG, learn how companies can gain control of parts of the e-discovery process by bringing software in-house.
Secure Cross-Enterprise Knowledge Sharing using SharePoint
published by Exostar LLC. on Aug 21, 2009
Trading partner networks span the globe, making secure knowledge sharing a driving factor in everyday business. Achieving the right balance of information protection with secure information sharing is paramount to success. Enable your extended organization to share information more effectively and efficiently with Exostar’s secure SharePoint on-demand solution – ForumPass 4
Simplify and Improve Content Publishing with DITA
published by IBM FileNet on Aug 05, 2009
This on-demand webcast illustrates how DITA is ideally suited for content management requirements such as modular content, reuse, personalization and dynamic publishing. By providing a common architecture and infrastructure for content publishing, you're able to achieve a level of information quality you can be proud of and better manage your workload - all while incrementally adopting DITA. Hear the case studies that validate these benefits and more in this on-demand webcast from IBM.
A Wiki-Induced Stimulus for Knowledge Management
published by eTouch on Aug 04, 2009
The native speakers of the islands of Hawaii probably had no notion of the inadequacy of the Word and Email duopoly to corporate communications when they coined the term Wiki - literally meaning fast. However, Wikis have grown into just that -- a fast and efficient way of fostering knowledge sharing across corporations worldwide; combining elements of Word, email, RSS, plugins and other relevant technologies.
Collaboration solutions for a more flexible work environment eKit
published by IBM MID MARKET on Jul 22, 2009
To keep your business moving forward, keep everyone on the same page. Start with the IBM interactive collaboration eKit. You’ll learn how to help teams create, share and edit documents in real time, with real savings in time and money – and to communicate with each other more effectively, improving productivity.
5 Best Practices for Enterprise Collaboration Success.
published by Social Text. on Jul 21, 2009
Read this paper to learn 5 practices that ensure the collaboration solution you choose will give you the significant business results you are seeking. Collaboration solutions can accelerate cycle times by 30% across virtually every business function. These results may be critical to survival in difficult economic times, and the right collaboration solution is the single most effective way to get them.
5 Biggest Blunders to Avoid with Enterprise Collaboration.
published by Social Text. on Jul 21, 2009
Read this paper to learn 5 biggest blunders people tend to make when choosing a collaboration solution, and how to avoid them.
Six Steps to Successful Enterprise Collaboration Implementation.
published by Social Text. on Jul 21, 2009
Read this paper to learn the steps to successfully roll out an enterprise collaboration solution and help your organization embrace a more collaborative, transparent and effective way of working. Introducing a social software solution carries with it a unique set of challenges and opportunities, and requires a new roll-out approach. The approach outlined in this paper has been honed over thousands of customer implementations to generate the fastest adoption across your enterprise.
Find out how IBM is making Web 2.0 real and beneficial for business.
published by IBM on Jul 10, 2009
Online social networking is expanding exponentially and making a huge impact on the enterprise. IBM offers cutting-edge technologies and tools to help you develop and deliver Web 2.0 applications that are simple to build, quick to remix and easy to extend.
Creating and managing value-driven product portfolios
published by IBM on Jul 09, 2009
The product portfolio decisions you make today will determine whether your company is relevant tomorrow. With such a fine line between success and failure, now is the time to make product portfolio decisions based on fact-not guesswork, political agendas, intuition or the opinions of the loudest voice in the room. Learn more today!
Protecting Content During Business Disruption: Are You Covered?
published by Xerox Corporation ITWP on Jun 25, 2009
Explore how to protect your organizational content and business-critical information from business disruptions, accidents or human intervention.
Case Study: The Law Offices of Dibble & Miller: The Verdict is Easy, Xerox Solution Wins
published by Xerox Corporation ITWP on Jun 25, 2009
Learn from those who've had experience researching and evaluating different ECM Solutions, and implementing and deploying those solutions to solve a variety of everyday problems.
Enterprise Information Management: Strategy, Best Practices & Technologies on Your Path to Success
published by SAP on Jun 23, 2009
Authored by Frank Dravis, Baseline Consulting, this paper discusses: (1) EIM strategy development and (2) enabling information management technology. Understanding these two areas is crucial to starting, planning and executing an EIM initiative.
2009 Document Management Survey Report
published by Oce Business Services on Jun 22, 2009
This penetrating survey report clarifies how organizations are leveraging document management practices, such as records management and document imaging, to help meet the current economic challenges and gain a competitive edge in the eventual recovery.
Guide to IT Search: Managing the Modern Data Center
published by Splunk Inc. on Jun 02, 2009
This document explains IT Search's ability to instantly search all the data generated by applications, servers and network devices in your IT infrastructure. Download to learn more today!
Surviving to Thriving in Online Publishing - Essential Strategies for Online Success
published by Clickability on Jun 01, 2009
In this white paper, Aiden Colie, Former Senior Vice President, Web Technology, Time Inc. Interactive, reviews the current outlook for online publishing, discusses the challenges companies face if they ignore digital during the downturn, and offers some ideas for surviving (and thriving) in this environment. From a technology standpoint, the paper reviews Content Management Systems, the life-blood of online publishing.
DITA Revolutionizes Content Management for IBM Microelectronics
published by IBM FileNet on May 29, 2009
This on-demand webcast illustrates how DITA is ideally suited for content management requirements such as modular content, reuse, personalization and dynamic publishing. By providing a common architecture and infrastructure for content publishing, you're able to achieve a level of information quality you can be proud of and better manage your workload—all while incrementally adopting DITA. Hear the case studies that validate these benefits and more in this on-demand webcast from IBM.
IBM/Quark Partner to Make DITA XML Simpler to Use, Adopt, and Apply to Content Management Automation
published by IBM FileNet on May 29, 2009
IBM and Quark have teamed up on a solution in which users create DITA XML-based content in Quark XML Author and then manage and publish it through IBM FileNet Content Manager. Hear P.G. Barlett, Quark Senior VP of Product Management, explain how this partnership revolutionizes dynamic publishing (e.g. Use Microsoft Word to create XML content), through leveraging IBM's Enterprise Content Management for the Masses strategy and thus simplifying XML and making it easier to adopt enterprise-wide. Download this short podcast now!
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