Collaborative Commerce

Enhance business productivity with streamlined communications and collaboration.

This slide version of a recorded event delivers key findings of an in-depth consumer survey studying travel Web site functionality and conversion rate satisfaction. Host Margaret Rivera of Akamai and presenter Caroll Rheem, Director of Research at PhoCus Wright, define best practices for fast, reliable travel Web sites.

This new eGuide explores the latest uses and trends in social media and provides strategies for leveraging social media to improve the online training experience for both trainers and students.

Customers turn to third-party logistics (3PL) companies because they expect that you will be able to run their warehousing and transportation operations more efficiently and cheaply than they can run it themselves. Tall order! How can you deliver cheaper warehousing, exceptional inventory visibility, seamless freight management and timely and accurate billing for your customers? Download this free report to learn how 3PLs can leverage supply chain technology to; Onboard new customers more quickly, bill more easily and accurately, track inventory attributes by customer, and provide value-added services.

The purpose of this study is to provide readers with a framework to evaluate the potential financial impact of Microsoft Exchange 2010 on their organizations. Forrester's aim is to clearly show all calculations and assumptions used in the analysis. Readers should use this study to better understand and communicate a business case for investing in Microsoft Exchange 2010.

Enterprises are always seeking to cut costs and optimize resource utilization. Now, in this harsh economic climate, the need is more compelling than ever. This paper highlights potential savings exceeding $5,000,000 per year for each 1,000 employees through the application of Microsoft Unified Communications to your business and IT operations.

Over the past year, Microsoft and associated research companies have interviewed hundreds of technology professionals at organizations around the world that are either preparing to deploy or in the midst of deploying unified communications (UC). From these discussions, a picture has emerged of the far-reaching impact of UC on the structure of the IT organization, how this affects evaluation and preparation for deployment, and how the resulting changes in IT's structure may be leveraged to promote increased efficiency, collaboration, and employee satisfaction.

Leadership is an important element of organizational success. So, it is not surprising that many companies look for ways to extend the benefits of leadership development to more employees. Technology-based learning approaches such as online courses, books and video programs can be used effectively to develop employees at all levels.

The purpose of this study is to provide readers with a framework to evaluate the potential financial impact of Microsoft's UC products on their organizations. Forrester's aim is to clearly show all calculations and assumptions used in the analysis.

In this article, we explain the components of Whole Site Acceleration, how they work together, and how this emerging model for content delivery and acceleration differs from legacy approaches.

The company needed a different CDN and website acceleration solution to provide its users with the level of responsiveness to changing stock market conditions that they depend on - and that Seeking Alpha demanded of itself.

CEOs and their senior leadership of most major corporations are usually highly proficient individuals who run their business units or functions efficiently but they may not work as well together to guide the overall firm.

This document provides a technical overview of the Cisco Digital Media System for Cisco Desktop Video and its main components.

For many organizations, managing and delivering the knowledge contained within documents is difficult or impossible due to technological disparity. Conventional approaches to knowledge management work within the constraints of disparate platforms, applications, and output devices, and fail to address technological disparity.

In most organizations today, data and other information are managed in isolated silos by independent teams using various data management tools for data quality, data integration, data governance and stewardship, metadata and master data management, B2B data exchange, content management, database administration and architecture, information lifecycle management, and so on.

Online shopping has become ubiquitous and has changed customers' expectations. But what should mid-sized companies do about e-Commerce?

This case study describes how the MIN facilitates local and international transactions, establishes vital business connections and provides a knowledge exchange for sharing information, ideas and expertise.

Networked business models are the wave of the future as we extend collaboration, knowledge sharing and networking beyond the corporate firewall to customers, partners and suppliers. Focusing resources on optimizing your relationships with these stakeholders can make you more resilient and adaptive to shifts in the market.

A positive customer experience is a critical competitive differentiator it today's stuttering economic climate. Yet consumers are giving companies a failing grade at a time when the need to be customer centric is being put to the test as never before. This whitepaper by Senn Delaney partner and executive vice president Bill Parsons helps leaders consider whether their company's culture is really as customer-centric as it should be.

To the casual observer, aircraft manufacturer Airbus UK and pharmaceutical giant GlaxoSmithKline (GSK) wouldn't appear to share a lot of common ground. Some would say that the worlds of building airplanes and producing the next blockbuster wonder-drug are light years apart. A closer look shows that these two organizations are more similar than one might initially think.

Read the white paper, "Understanding Consumer Patterns and Preferences in Multi-channel Retailing," to see how consumers are filling their baskets, why shoppers change channels and other key findings.

Interview with Ohio State University President Dr. Gordon Gee The Ohio State University President Dr. Gordon Gee discusses his passion and progress on creating a "One University", high-performance culture to take the largest university in the U.S. from excellence to eminence. On the global stage, it is part of his vision to build a new model for the university of the 21st century: more agile, more responsive, less insular and less bureaucratic.

Many companies are talking about the advantages of video conferencing. But what results can you expect? How much more productivity will you see? What does the boost to collaboration look like? Which business units benefit most?

To keep your business moving forward, keep everyone on the same page. Start with the IBM interactive collaboration eKit. You’ll learn how to help teams create, share and edit documents in real time, with real savings in time and money – and to communicate with each other more effectively, improving productivity.

Read this paper to learn 5 practices that ensure the collaboration solution you choose will give you the significant business results you are seeking. Collaboration solutions can accelerate cycle times by 30% across virtually every business function. These results may be critical to survival in difficult economic times, and the right collaboration solution is the single most effective way to get them.