IT Management White Papers

IT Management includes a variety of functions for managing computers in a networked environment, including software distribution, version control, backup & recovery, job scheduling, virus protection and performance and capacity planning.

Sub-Categories: Desktop Management, Employee Performance, ITIL, Productivity, Project Management, Sarbanes Oxley Compliance, Service Management, Software Compliance
Results 251 - 275 of 2072Sort Results By: Published Date | Title | Company Name
By: SecureNet     Published Date: Feb 18, 2014

This white paper takes shows how the right payment processing and POS technology can help merchants overcome friction points and focus on growing their business.

Tags : securenet, omnichannel commerce, pos, pos technology, it management
    
By: Badgeville     Published Date: Feb 13, 2014

Game applications in business result in both long and short-term success. Short-term effects will occur quickly, while proper implementation and use of game psychology will enable business leaders to maintain this success in the long-term. Gain valuable insights into both long and short-term gamification success from these industry visionaries, and learn how to harness the power of games to fundamentally change the nature of work.

Tags : gamfiication, gamify, engagement, bunchball, gigya, big door, loyalty, productivity
    
By: BMC Software     Published Date: Feb 12, 2014

IT as a Service (ITaaS) will transform future IT operations and service delivery. In the interim, Hybrid IT offers a rational, gradual approach in which some services move to SaaS while others remain on-premise. This white paper provides a strategy to move part or all of your ITSM suite to the cloud as a stepping stone to ITaaS. Please enjoy a video preview of this white paper here: http://www.bmc.com/videos/solution-videos/hybrid-it-white-paper.html To learn more please download the white paper now!

Tags : itaas, saas, cloud, itsm, integrating itsm, itsm integration, itaas, saas integration
    
By: BMC Software     Published Date: Feb 12, 2014

Increasingly, enterprise organizations are moving to the cloud for IT Service Management (ITSM)—but is cloud delivery right for your business? Learn about the changing face of ITSM and gain the perspective needed to make the right ITSM decision for your organization. Please enjoy a video preview of this white paper here: http://www.bmc.com/videos/solution-videos/itsm-ema-white-paper.html Get the free white paper from Enterprise Management Associates.

Tags : saas, cloud, itsm, integrating itsm, itsm integration, saas integration, bmc, it management
    
By: BMC Software     Published Date: Feb 12, 2014

IT as a Service (ITaaS) will transform future IT operations and service delivery. In the interim, Hybrid IT offers a rational, gradual approach in which some services move to SaaS while others remain on-premise. This white paper provides a strategy to move part or all of your ITSM suite to the cloud as a stepping stone to ITaaS.

Tags : itaas, saas, cloud, itsm, integrating itsm, itsm integration, itaas, saas integration
    
By: BMC Software     Published Date: Feb 12, 2014

Increasingly, enterprise organizations are moving to the cloud for IT Service Management (ITSM)—but is cloud delivery right for your business? Learn about the changing face of ITSM and gain the perspective needed to make the right ITSM decision for your organization. Get the free white paper from Enterprise Management Associates.

Tags : saas, cloud, itsm, integrating itsm, itsm integration, saas integration, bmc, it management
    
By: Kaseya     Published Date: Feb 11, 2014

Embrace a new concept and adopt these 4 steps to create IT efficiencies without having to cut service levels. This might just be the change you need.

Tags : kaseya, systems management, technology savvy, it efficiencies, systems management strategy, discovery process, mobile workers, it policies
    
By: IBM     Published Date: Feb 10, 2014

The closer your organization gets to your customers, the more successful it will be. Learn how to take customer relationships to a new level of intimacy using a combination of business intelligence and predictive analytics software.

Tags : ibm, king fish media, business analytics, insights, business intelligence software, analytics quotient, roi, predictive analytics
    
By: IBM     Published Date: Feb 10, 2014

Customer Intimacy has become an essential driver for company success.In this white paper, you’ll learn how customer intimacy can be implemented at your organization in five practical steps.

Tags : ibm, business analytics, customer analytics, crm, customer service, customer intimacy, cem, enterprise feedback management
    
By: IBM     Published Date: Feb 10, 2014

Working with BrightStar Partners, an Avnet Services company, and IBM, the PDZA team has developed a new analytics solution that combines real-time weather data with ticket sales and attendance information to help forecast visitor numbers much more accurately than ever before.

Tags : ibm, brightstar, business analytics, software, ibm cognos business intelligence, data management, data warehousing, operational efficiency
    
By: Logicalis     Published Date: Feb 07, 2014

Know the top trends in disaster recovery as a service (DRaaS) and avoid the most common pitfalls.

Tags : logicalis, draas, disaster recovery as a service, it management
    
By: Mashery     Published Date: Feb 06, 2014

Enterprise IT faces a new kind of tension: the API economy on the one hand, where enterprises drive new revenue streams by (gulp) publishing corporate data APIs for third-party developers to use, and SOA on the other, where tight governance is the name of the game. But the loose coupling in RESTful web services forces a discipline all its own.

Tags : mashery, apis, soa, api strategy, define goals, iterating, it management, data and content
    
By: Mashery     Published Date: Feb 06, 2014

John Musser, CEO of API Science, discusses the progression of API business models and offers examples of companies that have successfully matched their strategy with the appropriate model. View and learn: • Why an API strategy is not a business model • Most API business models have more than one type of ROI • API business models are not one size fits all • Why internal API use is likely the largest source of traffic

Tags : api, api strategy, api success, api progression, api science, web traffic, api modeling, business models
    
By: Cisco     Published Date: Feb 06, 2014

How-to Guide: Top Ways to Improve Contact Center Performance White.

Tags : cisco, contact center, contact center performance, manage costs, segment customers, multi-channel performance, customer collaboration, it management
    
By: Steelwedge     Published Date: Feb 06, 2014

Learn 7 success strategies for your Integrated Business Planning (IBP) journey and see how the right technologies can help drive the right process and create the best business value for your organization.

Tags : steelwedge, ibp, integrated business planning, operations planning, it management
    
By: Mashery     Published Date: Feb 06, 2014

With more exposure to different industries and the continued diversification of attendees, it is clear that hackathons have evolved. Learn the tips and tricks to making your next Hackathon a success.

Tags : hackathon, api, big data, collaborative coding, hack days, networking, it management, cloud computing
    
By: Mashery     Published Date: Feb 06, 2014

Developers are a unique audience. Using traditional marketing tactics with this audience not only doesn’t work, but usually turns off the very audience you are trying to reach. Learn the key best practices on how to market to developers so your marketing will resonate with them.

Tags : developers, onboarding developers, solving developer pain, cathedral approach, bazaar approach, delyn simons, marketing, it management
    
By: OpenText     Published Date: Feb 04, 2014

This paper outlines the finding of the most recent research commissioned by Opentext. From the results of extensive customer interviews with some of the world’s best-known brands across a wide variety of industries, OpenText has uncovered a wealth of information about the ROI-ECM- the business drivers of ECM, the value, specific areas of ROI, and best practices-all gathered from interviews with some of the most progressive organizations in terms of demonstrable value derived from their deployments and strategies.

Tags : opentext, ecm, roi, enterprise information management, change managment, it management
    
By: IBM     Published Date: Feb 04, 2014

Take a look at the Smarter Commerce approach to trade promotion optimization for CPG manufacturers

Tags : ibm, collaboration, competitive edge, trade planning, limited visibility, trade promotion, promotion optimization, pricing pressures
    
By: IBM     Published Date: Feb 04, 2014

Explore the top five practices in today's customer-data-driven supply chain and examine the impact of using customer data on key supply chain metrics.

Tags : ibm, aberdeen group, analytics report, customer data, data-driven, supply chain, best practices, social shopping
    
By: BMC Software     Published Date: Feb 03, 2014

Analysts predict that soon, half of all new IT service desk tools will be adopted as cloud-based services. While shifting to an on-demand model can be a complex decision, requiring organizations to assess carefully the potential impact on their business operations, a growing number of companies are clearly finding the move worthwhile. This paper explores the reasons for the rapid growth of cloud-based IT service management (ITSM) solutions and the benefits they offer for enterprises. Topics include: • The cost savings companies can achieve by deploying ITSM solutions via the cloud, which allows better management and optimization of consumption and costs. • Improved alignment between IT to and business, as self-service, a service catalog, collaboration, and mobility help IT expose and provide its services more effectively. • The ability to integrate cloud and on-premise solutions to leverage existing systems while leveraging new innovations via the cloud. • The advantages of cloud

Tags : bmc, cosumerized technology, cloud technology, mobile technology, social technology, customer-first, modernized work processes, social-enabled enterprise applications
    
By: BMC Software     Published Date: Jan 31, 2014

IT is embracing to this new world of consumerized technology, with a focus on its own employees as internal customers. Explore how customer-first policies can make use of social, mobile and cloud technologies to give workers the freedom and flexibility they desire to drive company productivity. Please download the white paper for more information.

Tags : bmc, cosumerized technology, cloud technology, mobile technology, social technology, customer-first, modernized work processes, social-enabled enterprise applications
    
By: BMC Software     Published Date: Jan 31, 2014

Today’s mature cloud-based ITSM solutions can give you the flexibility and agility you need—without sacrificing security, stability or performance. In this THINKstrategies, Inc. white paper, you’ll learn why businesses are moving to cloud-based ITSM and the advantages they’ve achieved. Explore how this innovative approach to IT management might be right for your organization. Please download the whitepaper to learn more.

Tags : bmc, cosumerized technology, cloud technology, mobile technology, social technology, customer-first, modernized work processes, social-enabled enterprise applications
    
By: BMC Software     Published Date: Jan 31, 2014

Consumerization of IT forces enterprises to rethink their approach to IT service delivery. What does consumerization really mean and why does it matter? Understand the basics to accurately identify the practical implications and benefits for your organization. This guide explores the realities of IT Consumerization to define challenges and opportunities. Learn best practices and get actionable recommendations. Please download the whitepaper to learn more.

Tags : bmc, cosumerized technology, cloud technology, mobile technology, social technology, customer-first, modernized work processes, social-enabled enterprise applications
    
By: BMC Software     Published Date: Jan 31, 2014

“Exploring Business and IT Friction: Myths and Realities,” outlines key issues that cause friction between business users and IT, such as: • Gaps in customer satisfaction and the perceived value of services • Inadequate IT support, which decreases productivity and revenue • Lack of communication and ownership in how business users and IT work together to identify service levels and technology needs See what 900 business and IT professionals had to say and get recommendations for change.

Tags : bmc, cosumerized technology, cloud technology, mobile technology, social technology, customer-first, modernized work processes, social-enabled enterprise applications
    
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