Telecom White Papers
By: Polycom
Published Date: Apr 30, 2013
In December 2012, Wainhouse Research (WR) and Polycom jointly created and fielded a WR-branded survey focused on the benefits that organizations realize via the use of video conferencing. Invitations to participate in the survey were released in numerous ways including:
- Via email invites to a list of Polycom end-user contacts
- Via email invites to a list of WR end-user contacts
- Via clickable banners on numerous websites
This document provides a top-level view of the survey data, along with some additional findings and observations.
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By: Polycom
Published Date: Apr 30, 2013
This paper will examine the benefits of today’s video collaboration technology; identify the ways in which video collaboration can improve business processes across a range of industries and job roles; and highlight what to look for in a video collaboration solution to maximize your return on investment.
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By: Polycom
Published Date: Apr 30, 2013
Video conferencing is an increasingly important technology to improve employee and partner collaboration, especially for increasingly virtual organizations supporting rising numbers of mobile and home workers. But many companies still struggle to justify their investments in video conferencing, and not to understand potential cost differences among competing solutions - not just hardware and software expenses, but also investments required for bandwidth and operational support. Comparing various video conferencing solutions requires examining deployment models, licensing arrangements, network, hardware, and operational costs for leading video conferencing solution vendors in a variety of scenarios, using real-world data gathered from actual buyers of video conferencing products and services. The result: Significant differences in costs across all areas, especially for varying deployment models.
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What if you could transform your communications system to rival the rich functionality and flexibility of bigger competitors with dedicated IT staff?
This new white paper compares the costs and functionality of using a hosted unified communications (UC) system "in the cloud" versus investing in an on-site "premises-based" system. The findings might surprise you.
Download this new white paper now to:
•Understand the tradeoffs between owning vs. hosted UC systems
•Review a dollars-to-dollars comparison in a full total cost of ownership (TCO) study
•Learn the pitfalls to avoid when evaluating different UC systems
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In this white paper series, on TCPA, from ARM.com, Latitude Software, and Interactive Intelligence, we asked collection industry attorneys David Kaminski and Anita Tolani to weight in on different aspects of technology for TCPA compliance.
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Driving to one percent - In this series, we view this phenomenon from a business perspective and how seemingly minor additions, deletions, or shifts can reap substantive results.
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Representatives from the debt collection industry make billions of contacts with consumers on behalf of creditors every year. With compliance being necessary -- this paper will explore critical sites of outbound calling compliance.
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Comfort & Security in the Cloud - Read this white paper to learn how communications as a service delivers superior technology stability and resiliency. Learn about the world of the contact center and the technology today that offers richness and more
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The pace of fiber network rollouts around the world continues to accelerate. Governments are making huge investments in fiber initiatives, yet no one can say definitively how all this fiber will be used in the future.
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Download this Executive Brief to learn how cloud-based unified communications services can help your company be more available when it matters.
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Traditional phone systems present two main problems for businesses: limited features and high costs. As a result, small businesses are migrating to Internet phone systems that deliver advanced communication over broadband connections.
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By: AppNeta
Published Date: Jan 22, 2013
Organizations need to be more proactive in their approaches to designing and deploying unified communications solutions. This best practices guide will provide tips to eliminate surprises, and give you a few key steps to ensure top performance.
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By: AppNeta
Published Date: Jan 22, 2013
This checklist will provide the key steps to conducting a network assessment and assuring performance of your critical business services.
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As a leading urban healthcare organization working toward accountable care, Detroit Medical Center has a considerable need for increased patient outreach.
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By: Neustar
Published Date: Feb 27, 2013
This case study shows how On Demand Verification plays an important role in increasing business and improving efficiencies for Santander.
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By: Neustar
Published Date: Feb 27, 2013
Consumer phone data is changing every day, from the device to the subscriber which leaves you at risk for violating the TCPA. Neustar Information Services provides you with authoritative phone data to help you mitigate risk and increase efficiency.
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Discover the seven questions to ask to uncover how effective your telecom management program is.
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By: Genesys
Published Date: Jan 24, 2013
This whitepaper discusses a deeper logic to multichannel communication - addressing the needs of today’s media-savvy customer with your company’s need for an integrated strategy of core beliefs and a foundation to grow on.
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By: Polycom
Published Date: Jan 07, 2013
When was the last time you used a conference phone? Today? Yesterday? It probably hasn’t been more than a day or two. Conference calls in boardrooms, conference rooms, and even from our desktops, are critical to maintaining the pace of business.
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By: Polycom
Published Date: Jan 07, 2013
Ever wanted to know which Polycom conference phone best fit your corporate needs? This polycom reference guide will show you specifications for all conference phones, from Loud speaker frequency response to many other features.
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By: Polycom
Published Date: Jan 07, 2013
Read this white paper to explore the benefits of the newest generation of Polycom Conference phones. Create a more realistic experience with HD voice to capture a complete experience and more.
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By: HP
Published Date: Dec 05, 2012
Download this white paper to learn how you can deliver a consistent worker experience and enable fast adoption and easy management with Lync.
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By: HP
Published Date: Dec 05, 2012
HP delivers the complete, end-to-end unified communications and collaboration solution for Microsoft® Lync®.
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By: HP
Published Date: Dec 05, 2012
Download this paper to learn how you can leverage complete end-to-end solution for Microsoft® Lync® within your organization.
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By: HP
Published Date: Dec 05, 2012
Download this white paper to find out how UC can help your business gain a competitive edge as you make faster and better decisions, attract and retain top talent, and benefit from cost containment.
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