Outsourcing

IT managers and business professionals are increasingly drawn to the cost effectiveness of online services to back up and recover corporate data distributed throughout their business on desktops, laptops, and mobile devices.

In today's competitive global marketplace, Application Management Services (AMS) have become increasingly important for international companies to comply with country-specific markets and regulations, and ensure high-quality operations of SAP solutions in a sustainable, cost-effective manner.

Data deduplication is one of a few standout technologies where the CIO can make an investment which is easy to rationalize and brings a fast payback. This paper explains why data deduplication should be on every CIO's project short list in 2009.

mindSHIFT has extended its service capabilities to include software-as-a-service as well as managed IT services, and is a "compelling solution" for small and medium-sized organizations seeking a strategic source to meet their IT and business needs.

To successfully adopt managed IT services to meet your business objectives, small- and medium-sized organizations (SMBs) should follow five straightforward steps.

Today’s enterprises rarely operate alone. Partnerships, outsourcing, external contractors and suppliers, and other cooperative agreements are all vital to today’s enterprises. These agreements generally require collaboration and interoperation, both organizationally and between their IT resources. They require the ability for users in one organization to easily work with resources provided by another.

What are the key benefits of outsourcing? Is there a downside to outsourcing? Get your answer from this white paper.

Bell Canada began an initiative to provide desktop solutions at reduced costs. With 8,000 call center agents, Bell Canada faced hardware attrition and rising costs. Streamlining systems, facilitating outsourcing and increasing capabilities to telecommute would reduce costs while improving service. This would require creating customized workstations for users. Bell Canada approached VMware Partner CGI Group Inc., which provides end-to-end IT and business process services, for a solution.

How can a professional services firm grow profitably while providing clients with the higher-quality service and rock-bottom project pricing they demand? The firm must rely on leading best-practice solutions to gain control over every aspect of its business – from business development to resource planning to client billing.

This white paper examines the elements that comprise a high quality PKI and the advantages of outsourcing to Entrust Managed Services PKI.

Today, as more and more organizations strive to improve productivity and profitability by dedicating the bulk of their resources to their core competencies, many of them are looking for efficient and cost-effective ways to outsource ancillary and support activities. Nowhere is this trend more prominent than among supply chain-centric organizations such as retailers, wholesalers, distributors, and manufacturers.

Companies exploring offshore software development often find an overwhelming array of options. For example, is India the best choice? What about China, Russia or Brazil? Time, distance and language barriers also make it difficult to assess the quality of offshore developers. How can businesses reduce the risks of offshoring?

Despite the fact that Software Executives are pressured to do more with less and cut costs to the bone, many see offshoring as a "threat."  They know they need to go offshore - but where? And with who? What they want is an easier, better, more effective and safer way to use offshore programming resources.

IDC has found a direct correlation between effective document management and improved business performance. Yet recent research reveals that half of organizations rate their document process management processes as ineffective. This best-practices paper gives you insight into how you can reduce costs, increase productivity, mitigate risk and enhance business performance through the strategic outsourcing of document lifecycle management.

A new survey of legal professionals reveals that 90% of in-house counsel believes their companies are largely unprepared for legal discovery.  Get full survey results and best-practice recommendations to uncover where potential gaps exist. Identify the biggest opportunities to proactively prepare for discovery requests and improve outcomes by utilizing an outsourcing strategy.

Effective records management has never been more crucial to meeting corporate governance, risk management and operational mandates. Yet half of enterprises lack a fully implemented records management program. Download this white paper to learn how strategic outsourcing can help you mitigate risks, apply best practices, meet compliance mandates and improve overall records management ROI.

Finding the right IT service provider is not as simple as it may seem. Choosing a service provider based exclusively on low price may be good for your bottom line, but may fall short on delivering the right level of IT expertise and resource scalability for long-term advantage.

This executive brief gives an overview of a modernization strategy chosen by many organizations with business-critical applications running on mainframes that are looking to significantly reduce operational costs, enable increased focus on innovation and reduce time-to-market of new solutions and features. Migrating applications to more contemporary platforms is a proven modernization strategy that helps reduce costs, while enabling IT to become more agile in supporting the business.

DaimlerChrysler South Africa, a subsidiary to the global leader in the automotive industry, needed to reduce annual operating costs of its mainframe-based systems while maintaining service levels. The backbone of DaimlerChrysler's network of dealerships is the parts supply chain management system, making sure that the right parts are available for service technicians at the right place and at the right time so that customers' service needs are taken care of as quickly and efficiently as possible.

Valero Energy Corporation (NYSE: VLO) is one of the top U.S. refining companies, with about 22,000 employees and revenues of $119 billion. A market leader, Valero has approximately 5,800 retail sites and operates on a retail and wholesale basis across 44 U.S. states, Canada, Latin America and the Caribbean region. Valero needed to reduce the risks and costs associated with their core systems that were running on a mainframe and to increase competitive advantage in the delivery of energy services for both retail and wholesale. They chose to migrate to UNIX, achieving 50% increased performance and reducing system complexity.

So how do you make sure you will gain the benefits of outsourcing and avoid the pitfalls? We have done the research and drawn from our own experience to bring you.

During this podcast, you’ll hear from Thomas Koulopoulos, founder of Delphi Group, managing director of Perot Systems Innovation Labs, and author of Smartsourcing. A widely recognized authority on IT, innovation and the globalization of business, Tom was named one of the industry’s six most influential consultants by InformationWeek magazine.

Dana Gardner, Principal Analyst with Interarbor Solutions, discusses the limited insight into developer productivity with Greg Burnell, Chairman, Co-founder and CEO of 6th Sense Analytics.

Jake Sorofman, Vice President of Marketing for 6th Sense Analytics interviews Rusty Weston, editor in chief of CMP Media’s Global Services magazine, a premier publication focusing on the trends of off-shoring and outsourcing. The discussion focuses on the trend of globally distributed software development.

This whitepaper outlines a way for organizations to build a modern framework for managing distributed teams that overcomes the structural challenges of working across far-flung locations, and ensures projects come in as expected—on time, on budget and on target with business goals. This framework reuses your existing development infrastructure to restore visibility and empowered decision making within your globally distributed software development projects.