Business Process Management (BPM) refers to activities performed by businesses to optimize and adapt their processes. These tools can also monitor the execution of the business processes, providing managers of an organization with the means to analyze their performance and make changes to the original processes in real-time. Using a BPMS the modified process can then be merged into the current business process atmosphere.
Business Process Management
Harnessing Collective Intelligence to Improve Strategic Planning
published by Crowdcast on Mar 09, 2010
Leverage the tacit knowledge in your organization to improve decision making, increase control, and proactively reduce risk.
Email as part of a business continuity
published by Mimecast on Jan 28, 2010
Email is one of the most critical applications in use in business today: it is embedded in many business workflows, it is used by engineers to inform them of infrastructure issues and it is used to communicate with customers and business partners. In short, the modern organization has email at the heart of its communications and business processes. This makes it critical to minimize both the downtime and loss of email upon the outset of a business continuity event.
Measuring The Business Value of IT
published by SAP on Jan 20, 2010
In this free white paper from SAP, Forrester evaluates four methods you can use to measure the business value of IT. Learn how you can account for more than simple financial metrics like ROI, IRR, or NPV.
The Changing Role of Communications in IT Architecture:Implications for CIOs, Architects, Developers
published by NEC on Oct 14, 2009
Written by: IDC Abner Germanow, Jonathan Edwards, Lee Doyle IDC believes the convergence of communications and mainstream IT architectures will drive significant innovation in business processes over the next decade.
Getting Consensus on Business Requirements: Tips and Traps
published by IAG Consulting on Aug 21, 2009
Before your company launches its next package selection, implementation or upgrade, make sure you don’t cripple the project from the start by failing to identify your requirements – the number one reason that projects spin out of control. This white paper summarizes some of the key lessons we have learned through our industry-leading requirements definition practice.
Workflow vs. Application Automation Tools: Choosing the Right Tool for the Job
published by UC4 Software on Jul 22, 2009
This document will show that workflow and application automation are similar, but that there are important distinctions, and that ultimately they serve different purposes. The document concludes by making the argument that your ultimate goal should be full automation. Learn more today!
Dynamic Scheduling in Enterprise Workload Automation
published by UC4 Software on Jul 22, 2009
The internet, global economy, and information demands have dramatically changed the way today’s modern datacenters work. In these times of globalization enterprises have channels, subsidiaries and customers spread all over the world. The internet has linked all of us together but this has also increased processing demands. We have become an “on-demand” society and have come to expect fast response to our information requests. There is no time to sleep when it comes to background processing. Dramatically said – the batch window has closed. Read more today!
The Time Is Now for Considering Workload Automation
published by UC4 Software on Jul 22, 2009
This paper examines the evolution of IT organizations as they move from static batch processing to dynamic workload automation capabilities that integrate with and understand business processes and trigger revenue-generating actions based on real-time requests. The paper also looks at the role of vendor UC4 in this strategically important market. Learn more today!
Secrets to BSM Success: End-to-End Visibility and Customer Focus
published by ASG Software Solutions on Feb 24, 2010
There are success stories of businesses that have implemented Business Service Management (BSM) with well-documented, bottom-line results. What do these organizations know that their discouraged counterparts don't?
Archiving and SAP Environments: For Business, IT, and Regulatory Requirements
published by ASG Software Solutions on Feb 24, 2010
A recent survey of CIOs found that over 75% want to develop an overall information strategy in the next three years, yet over 85% are not close to implementing an enterprise-wide content management strategy. Meanwhile, data runs rampant, slows systems, and impacts performance. Hard-copy documents multiply, become damaged, or simply disappear.
Business-Critical Benefits of Workload Automation, by EMA
published by ASG Software Solutions on Feb 23, 2010
Effective workload automation that provides complete management level visibility into real-time events impacting the delivery of IT services is needed by the data center more than ever before. The traditional job scheduling approach, with an uncoordinated set of tools that often requires reactive manual intervention to minimize service disruptions, is failing more than ever due to todays complex world of IT with its multiple platforms, applications and virtualized resources.
Third-Party Product Brief by EMA: ASG-Discovery and Dependency Mapping (ASG-DDM)
published by ASG Software Solutions on Feb 23, 2010
Configuration Management is at the heart of the IT Infrastructure Library (ITILŪ) and forms the foundation for Business Service Management (BSM). In fact, it is safe to say that neither the ITIL IT Service Management (ITSM) processes nor the BSM functions that leverage ITSM can be efficiently carried out without accurate configuration and dependency information.
Third-Party White Paper by EMA: Understanding Your CMDB Project's ROI
published by ASG Software Solutions on Feb 22, 2010
Targeted at IT executives responsible for both the financial and ultimate project oversight of an enterprise CMDB initiative, this white paper sets expectations for ROI calculations for CMDB initiatives, provides basic ROI best practices, and gives readers sufficient insight to move forward with their CMDB project.
Optimizing The End-User Experience Across Your Enterprise
published by ASG Software Solutions on Feb 22, 2010
End-user expectations and high levels of performance against Service Level Agreements (SLAs) must be achieved or organizations risk the loss of business. This paper details key capabilities needed for successful end-user monitoring and provides critical considerations for delivering a successful end-user experience.
Third-Party White Paper by EMA: How ASG's MetaCMDB Strategy Enables More Effective BSM
published by ASG Software Solutions on Feb 22, 2010
As IT evolves towards a more business-aligned position, it must seek out new ways of working that support more effective operations, service creation, and service delivery. These include technologies, processes, and a culture that supports higher levels of accountability, as well as more dynamic responsiveness to business needs.
ASG's BSP: Beyond Business Service Management
published by ASG Software Solutions on Feb 22, 2010
For more than a decade, true BSM has been a goal for businesses, as well as a promise from potential providers. In reality, a good BSM plan goes beyond the standards of typical IT management; it fuses the goals of IT and business. This white paper introduces the use of a Business Service Platform (BSP) as the foundation of an effective BSM solution.
Tech Horizons: ASG's metaCMDB, The Technology That Rocks
published by ASG Software Solutions on Feb 22, 2010
Improved business productivity often requires more efficient IT and more efficient IT cannot be achieved without a better understanding of the way business services are run and delivered. Configuration Management Databases (CMDBs) have emerged as a central component for Information Technology Infrastructure Library (ITIL) and business service management (BSM).
Third-Party White Paper by EMA: SLM and BSM: The Future of IT Management. Are You Ready?
published by ASG Software Solutions on Feb 22, 2010
SLM helps ensure that committed levels of service quality are delivered - SLM is the process of setting, measuring, and ensuring the maintenance of IT service goals. BSM is an approach to IT service management that optimizes the performance of the business. BSM provides a mapping between business objectives and the IT services that support those objectives.
Strategies to Cut Application Costs and Increase Productivity Using Application Mining Tools
published by ASG Software Solutions on Feb 22, 2010
Application Portfolio Optimization (APO) provides executives with tools and information to assess the quality and condition of application assets as well as a means for understanding the impact of proposed application changes.
Third-Party White Paper by Yphise: Succeeding with Proactive IT with ASG's metaCMDB
published by ASG Software Solutions on Feb 22, 2010
To meet the challenges of intense competition and increasing customer demands, companies must tightly align their IT service management with business issues and priorities. This paper outlines the maturity steps involved in the progression towards proactive Business Service Management (BSM) and explains how ASG's metaCMDB helps secure its seamless adoption.
ASG: Distinctively Positioned to Optimize Web Application Performance
published by ASG Software Solutions on Feb 22, 2010
Application management requires visibility from multiple vantage points within the IT enterprise, combined with a centralized information store that pulls the technology pieces of the application puzzle into a coherent whole.
Achieving Better ROI from Composite Applications through Better Understanding, by EMA
published by ASG Software Solutions on Feb 22, 2010
Composite applications can provide multiple benefits, such as business agility, better utilization of business software assets through code reuse, development efficiencies, and cost optimization. Once companies are skilled at deploying them, many find that they roll out new applications and integrations faster, while maximizing the value of "tried and true" software components.
Driving Best Practices with BSM
published by ASG Software Solutions on Feb 22, 2010
ITIL provides a framework of customizable best practice initiatives that help organizations consistently deliver high-quality IT services. Effective ITIL implementation adds value to the IT infrastructure and improves business and service delivery.
IT2020: The New Performance Management Paradigm
published by ASG Software Solutions on Feb 22, 2010
Because business success is tightly fused with technology, IT costs are rising, and this trend is expected to continue. As a result, businesses are demanding that IT be more than a static resource. IT is expected to deliver business results with a measurable contribution to the organization's bottom line.
How to Populate Your CMDB in Four Steps
published by ASG Software Solutions on Feb 22, 2010
Generally, CMDBs populated by discovery tools alone simply aren't usable. They fail because they contain massive amounts of irrelevant information. You avoid this pitfall by correctly populating your CMDB in four simple steps.
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