Best Practice is a management idea which asserts that there is a technique, method, process, activity, incentive or reward that is more effective at delivering a particular outcome than any other technique, method, process, etc. The idea is that with proper processes, checks, and testing, a project can be rolled out and completed with fewer problems and unforeseen complications.
Best Practices
Harnessing Collective Intelligence to Improve Strategic Planning
published by Crowdcast on Mar 09, 2010
Leverage the tacit knowledge in your organization to improve decision making, increase control, and proactively reduce risk.
Top Five Hyper-V Best Practices
published by NetApp on Jan 07, 2010
NetApp best practices cover important new features of Microsoft® HyperV™ as well as lessons learned from numerous deployments. Learn how to configure networks, set appropriate iGroups and LUN types, avoid alignment problems, and configure CSVs.
Service Management Integration - Completing the Jigsaw
published by Avocent LANDesk on Oct 20, 2009
Service management solutions have the potential to return very significant hard-currency ROI. Successful implementations dramatically improve decision accuracy, enhance productivity, increase operating efficiency and reduce operational risk by providing comprehensive context for a wide range of management decisions.
Top Tips for Choosing Mobile Computers
published by Intermec on Jun 02, 2009
The process of choosing the right mobile computer for your business can seem like a daunting task. Yet with a little guidance you can select the computer best suited for your environment and workforce.
Six Mistakes Companies Are Making Today And How You Can Avoid Them
published by SAP on May 15, 2009
Look for additional opportunities to use business intelligence to uncover value and drive improvements. Consider advanced planning tools that can help close the gap between strategy and execution. Expand the use of sophisticated what-if analyses to model the operational and financial impact of multiple scenarios on revenue, costs, and cash flow.
Good To Great IT
published by Avocent LANDesk on Mar 23, 2009
Peters' and Waterman's well-known book 'In Search of Excellence', a study of some of the most well-managed companies in the United States at that time, was one of the best-known business books of the 1980s. In the book, the authors identified eight common themes which they argued were responsible for the success of the included corporations. These attributes included hands-on management, centralized values accompanied by entrepreneurial productivity, and focusing on the core business (sticking to the knitting).
Measuring The Value of IT Service Management, EMA Whitepaper
published by Avocent LANDesk on Jan 12, 2009
The purpose of this paper is to present a method for reducing risk and increasing IT contribution during uncertain times and to assist readers with measuring the value and building a business case for IT Service Management (ITSM).
Executive Guide to Understanding Business Requirements
published by IAG Consulting on Nov 01, 2006
This white paper is structured so that each page is its own "mini-white-paper" but each is also part of a total look at better structuring requirements documents, processes and content completeness. At the end of this paper is a one page "tear-out" summary which is both a shortened distillation of the content, and a diagnostic tool to start a peer discussion on your organization's performance.
Secrets to BSM Success: End-to-End Visibility and Customer Focus
published by ASG Software Solutions on Feb 24, 2010
There are success stories of businesses that have implemented Business Service Management (BSM) with well-documented, bottom-line results. What do these organizations know that their discouraged counterparts don't?
Archiving and SAP Environments: For Business, IT, and Regulatory Requirements
published by ASG Software Solutions on Feb 24, 2010
A recent survey of CIOs found that over 75% want to develop an overall information strategy in the next three years, yet over 85% are not close to implementing an enterprise-wide content management strategy. Meanwhile, data runs rampant, slows systems, and impacts performance. Hard-copy documents multiply, become damaged, or simply disappear.
Business-Critical Benefits of Workload Automation, by EMA
published by ASG Software Solutions on Feb 23, 2010
Effective workload automation that provides complete management level visibility into real-time events impacting the delivery of IT services is needed by the data center more than ever before. The traditional job scheduling approach, with an uncoordinated set of tools that often requires reactive manual intervention to minimize service disruptions, is failing more than ever due to todays complex world of IT with its multiple platforms, applications and virtualized resources.
Third-Party Product Brief by EMA: ASG-Discovery and Dependency Mapping (ASG-DDM)
published by ASG Software Solutions on Feb 23, 2010
Configuration Management is at the heart of the IT Infrastructure Library (ITILŪ) and forms the foundation for Business Service Management (BSM). In fact, it is safe to say that neither the ITIL IT Service Management (ITSM) processes nor the BSM functions that leverage ITSM can be efficiently carried out without accurate configuration and dependency information.
Third-Party White Paper by EMA: Managing Business Service Performance in a Virtual Environment
published by ASG Software Solutions on Feb 22, 2010
Business Service Management (BSM) is of growing importance in the IT world. By managing IT systems according to the business services they support - like order entry, online sales, shipping, or customer service - IT is able to deliver on real business goals like providing competitive advantage, improving customer satisfaction, driving revenue growth, and increasing shareholder value.
Beyond the Hypervisor: Optimizing Virtualization Management
published by ASG Software Solutions on Feb 22, 2010
Virtualization is now mainstream. Enterprises continue to heavily invest in virtualization projects and while short term hardware and cost saving benefits are being achieved, few enterprises achieve anywhere close to the full potential of virtualization as they struggle with new problems like assuring performance and availability, preventing VM sprawl, and maximizing resource utilization
Third-Party White Paper by EMA: Understanding Your CMDB Project's ROI
published by ASG Software Solutions on Feb 22, 2010
Targeted at IT executives responsible for both the financial and ultimate project oversight of an enterprise CMDB initiative, this white paper sets expectations for ROI calculations for CMDB initiatives, provides basic ROI best practices, and gives readers sufficient insight to move forward with their CMDB project.
Optimizing The End-User Experience Across Your Enterprise
published by ASG Software Solutions on Feb 22, 2010
End-user expectations and high levels of performance against Service Level Agreements (SLAs) must be achieved or organizations risk the loss of business. This paper details key capabilities needed for successful end-user monitoring and provides critical considerations for delivering a successful end-user experience.
Third-Party White Paper by EMA: How ASG's MetaCMDB Strategy Enables More Effective BSM
published by ASG Software Solutions on Feb 22, 2010
As IT evolves towards a more business-aligned position, it must seek out new ways of working that support more effective operations, service creation, and service delivery. These include technologies, processes, and a culture that supports higher levels of accountability, as well as more dynamic responsiveness to business needs.
ASG's BSP: Beyond Business Service Management
published by ASG Software Solutions on Feb 22, 2010
For more than a decade, true BSM has been a goal for businesses, as well as a promise from potential providers. In reality, a good BSM plan goes beyond the standards of typical IT management; it fuses the goals of IT and business. This white paper introduces the use of a Business Service Platform (BSP) as the foundation of an effective BSM solution.
Tech Horizons: ASG's metaCMDB, The Technology That Rocks
published by ASG Software Solutions on Feb 22, 2010
Improved business productivity often requires more efficient IT and more efficient IT cannot be achieved without a better understanding of the way business services are run and delivered. Configuration Management Databases (CMDBs) have emerged as a central component for Information Technology Infrastructure Library (ITIL) and business service management (BSM).
Third-Party White Paper by EMA: SLM and BSM: The Future of IT Management. Are You Ready?
published by ASG Software Solutions on Feb 22, 2010
SLM helps ensure that committed levels of service quality are delivered - SLM is the process of setting, measuring, and ensuring the maintenance of IT service goals. BSM is an approach to IT service management that optimizes the performance of the business. BSM provides a mapping between business objectives and the IT services that support those objectives.
Strategies to Cut Application Costs and Increase Productivity Using Application Mining Tools
published by ASG Software Solutions on Feb 22, 2010
Application Portfolio Optimization (APO) provides executives with tools and information to assess the quality and condition of application assets as well as a means for understanding the impact of proposed application changes.
Third-Party White Paper by Yphise: Succeeding with Proactive IT with ASG's metaCMDB
published by ASG Software Solutions on Feb 22, 2010
To meet the challenges of intense competition and increasing customer demands, companies must tightly align their IT service management with business issues and priorities. This paper outlines the maturity steps involved in the progression towards proactive Business Service Management (BSM) and explains how ASG's metaCMDB helps secure its seamless adoption.
ASG: Distinctively Positioned to Optimize Web Application Performance
published by ASG Software Solutions on Feb 22, 2010
Application management requires visibility from multiple vantage points within the IT enterprise, combined with a centralized information store that pulls the technology pieces of the application puzzle into a coherent whole.
Achieving Better ROI from Composite Applications through Better Understanding, by EMA
published by ASG Software Solutions on Feb 22, 2010
Composite applications can provide multiple benefits, such as business agility, better utilization of business software assets through code reuse, development efficiencies, and cost optimization. Once companies are skilled at deploying them, many find that they roll out new applications and integrations faster, while maximizing the value of "tried and true" software components.
How to Populate Your CMDB in Four Steps
published by ASG Software Solutions on Feb 22, 2010
Generally, CMDBs populated by discovery tools alone simply aren't usable. They fail because they contain massive amounts of irrelevant information. You avoid this pitfall by correctly populating your CMDB in four simple steps.
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