Creating Business Value with Communication-Enabled CRM Processes


Learn how SAP Business Communications Management and SAP Customer Relationship Management provide the technology foundation for communication-enabled business processes that result in simplified interactions across marketing, sales, and service processes.

Tags : sap bcm, sap crm, cebp, customer relationship management, marketing automation, sales automation, sap
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Published:  Mar 28, 2011
Length:  16
Type:  White Paper